Claimed

ItzCash Card Complaints & Reviews

4.1
Last updated Jan 11, 2023
Complaints 225
Resolved
184
Unresolved
41
Quick Links
Statistics
Share
Contacts

File a complaint to ItzCash Card

Having problems with ItzCash Card?

File a complaint and get it resolved by ItzCash Card customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ItzCash Card
Customer Service Contacts

ItzCash Card Phone Numbers

Toll free
1860 266 5757
74
42
Phone
+91 22 6112 5700
23
22
+91 22 6112 5757
10
18

ItzCash Card Website

ItzCash Card Head Office Address

601/602, 6th Floor, Jai Ambe CHS,Juhu Versova Link Road, Andheri West
Mumbai
Mumbai City District
Maharashtra
India
400053

ItzCash Card reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rahul Chaudhary
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted 530 in spite of 30

Address:New Delhi, Delhi

for the concern I have choice gift card of INR 500 of the company. my first order placed on 23 aug Order ID: 2130003 Order Date: 23-Aug-2014 But the above order was complete due to some technical reasons. But today ( 21st september at 6:30 PM) while trying to reorder, the company debited Rs 530 despite of rs 30. As per the T&C company have to charge only Rs 30 only. This is totally illegal. We tried to contact customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
punitair85
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refunded money

Address:New Delhi, Delhi

Dear sir my card sl no. Is s[protected]. I have transfer rs. 1300 from my sbh account on 5th july. On monday when i talk to costumer care then they told me your card is blocked & say me to submit document. I have submitted my scan copy to [protected]@itzcash.com on same day then they reply on next your account will open. Regularly monday to thursday they repeated same. When i call to costumer care then they told me due to multiple account your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahul gupta1985
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding the distributor

Address:New Delhi, Delhi

Dear team, i rahul gupta my registered contact no is [protected], i have my distributor named gulshan (Contact no [protected]), i have been facing lot of difficulties since i have purchased the card of yours from this distributor1) when i purchased the the card for the first 4 months he never activated my card and i kept paying the fee for the usage of the card but i could not use the card, that can be viewed if the transaction history is checked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
punitair85
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding my card block

Address:New Delhi, Delhi

Dear Sir MY card Sl no. is S[protected]. I have transfer Rs. 1300 from my SBH account on 5th july. On Monday when I talk to costumer care then they told me Your card is blocked & say me to submit document. I have submitted my scan copy to [protected]@itzcash.com on same day then they reply on next your account will open. Regularly Monday to Thursday they repeated same. today when I call to costumer care then they told me due to multiple account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankit270991
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Franchisee activation

Address:Lucknow, Uttar Pradesh

I have deposited 5000rs with relevant document on 10 june. But they are not give me franchisee or status. Their customer care team also not responding. Now they cant give me franchisee. I will go to file complaint at consumer court. Ankit verma Mob-[protected], [protected] Lucknow Dated: 9/7/2014...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RahulGoyal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No reply from itzcash sales executives in avantika rohini after 5 months of registration

Address:New Delhi, Delhi

I have sent a mail as on 7th of may about my railway id.in this company no body reply pankaj ([protected]), bharat ([protected]), sushil yadav ([protected]), mr. Boss ([protected]). Your company is service providing company if you will provide this type of service i suggest every body dont take any product given by itz cash your inefficent team member given above not listen me. Icall them again & again but they tell me iwill call you in 1...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vishnukumar93
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tay away from this company

Address:New Delhi, Delhi

sir,
I am the user of Itzcash.com and one of my friend ttrantransferred me 9750 rs to my itzcash wallet account with his permission but after transferring the fund its stuck in my wallet account and itzcash is blocked my wallet account then I contact itzcash customer service they said my account will be unblock within 2 days and then I waited for two days but again same problem "my account is blocked" I called many time...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nareshbehera
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received itz cash card even after 2 month

Address:Ganjam, Odisha

On 4th april 2013, an agent/officer mr. Saroj of itz cash (From berhampur, odisha) came to my office and offered me for taking the business of itz cash as a franchisee in my locality. I've duly filled the form and given a sbi cheque (No. 462317) of rs.2, 500/- in favor of m/s - sisinti sisinti (Business partner of itz cash at berhampur, odisha; bearing sbi a/c no. [protected]) with my all relevant documents to the agent. On the same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
malik786
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper f&f settlement

Address:Mumbai City, Maharashtra

Hi dear:

The itz cash card ltd is fail to settle the f&f for their employee on time. And i think they will not bother about their x employees. They will take more times to settle the f&f of employee. If this is happen then the employee will facing the problems, bec they all are depends upon the f&f settlements once they resign the job....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajeshsshah
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Expired date

Address:Gujarat

I have itz cash card whose account no is[protected] and password??? And also recharge card account no[protected] with password. The combined balance in both card is more than rs 5000. The co. Has cancelled the card because the date is expired. Our say is that our ignorance about our date of expiry is not the reason to confiscate the credit balance. The co has never bothered to contact us before or near the date of expiry in any way.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
thevivekaggarwal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost balance and fraudulent marketing

Address:East Delhi, Delhi

I have a itz cash freedom card (Idbi). When i withdrew money from idbi atm i was charged service charge rs.20 and rs.10 for balance enquiry which is not according to what is written their documents other than that my current balance is rs.1737 which should be rs.1800 and the customer care executive is telling me not to use it at mastercard gateway than what is the use of this mastercard. Plz take neccessary actions.
Thank you
Vivek...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dvb_tech
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Does not work

Address:Hyderabad, Andhra Pradesh

Account number[protected]

Total amount (Rs.) 250.00

Used amount (Rs.) 0.00

Remaining amount (Rs.) 250.00

Suspense amount (Rs.) 0.00

Status active

Expiry date 18/07/2013

Does not work my itzcash card any body hilp me? I have 12 itzcash cards for 250 rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Binaypradhan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Invalid account no. and password

Address:Darjeeling, West Bengal

Sir
My name is binay pradhan from darjeeling west bengal having mobile no. [protected]. Yesterday i want to recharge my dishtv account (V. C. No.[protected] consumer name sapanla rai) i call dishtv customer care and they said it is recharged. But after 2 hours my channel is not activated i call again dishtv c. Care but they said to me your account is not recarged and your itz account no, and password is invalid. Costumer care is not...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gouravmonu
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PF amount still not received

Address:East Delhi, Delhi

Hi Sir,

I have worked with ItzCash Card Ltd (Essel Group) from Feb'07 to May'11, I have applied my for PF withdrawal and forms already submitted in PF Office on dt. 8th Aug'11, My PF No is- MH/94454/30, Name- Gourav Goel, Mob No- [protected], Email ID- gourav.[protected]@steria.co.in
I want to know how much time PF Department take to release the PF amount. Please provide me details when can i got the PF amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
varun Banerjee
from Bhanpura, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Itz cash ibp security card not working

Address:Rewa, Madhya Pradesh

I started Sai railway authorized e ticket counter for that i purchased itz cash IBP security card Rs.10000/00.now i closed e ticket counter & wanted to utalise itz cash IBP security card .but it is not working.kindly make arrangement so that ican utalise 10000/00Rs.
my email id is [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
clatish
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Maharashtra

I have taken agency from itz cash card, for providing services, for that i have paid rs.5, 000/-, in which i was supposed to get all the necessary things & information from itz, that includes, irctc license, marketing kit, banner for advertisement, proper training for doing the business, etc. I have got the license, but neither kit, advertising banner, nor any training & services are being provided by the itz cash....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
HERRY GULATI
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid through itz bses bills are still showing due

Address:West Delhi, Delhi

Good morning
Sir,
Respectully that i am the agent of itz cash, while depositing the bses bill i always find the option of itz cash for payment because u have given the authority for payment so that i have taken the agent of itz cash after compiled all the formalities but i am regret to inform u that i have paid so many bills through itz cash and when i checked after 10 days the bills are remain unpaid.

It is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vickybabasingh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess charges again

Address:Mumbai City, Maharashtra

I tried to book ticket directly on irctc portal with itz cash card and even there the payment gateway charges written on irctc website is 1.5% on the website but instead the company charges 3% which is again contradictory in their statement and excess charges are taken by the company falsely.. Pls help customes to stop this excess charging...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
mudasser
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund or did not get voucher

Ir,
These was my itz cash card number and detail of making vouchar
Transaction id merchant transaction date order amount order id
Pmgw[protected] itz dth[protected]:18:40 500.[protected]

Pmgw[protected]itz dth[protected]:41:12 300.[protected]
But i can't got any vouchar...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vickybabasingh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess illegal charges taken

Address:Mumbai City, Maharashtra

dear sir, i have went to book a railway ticket with an e ticket authorised agent of ITZ CASH company and after i enquire about the charges for the ticket he said that he will take 2% extra as transaction charges and over that his regular booking charges. On arguing with him he said that his company takes this high charge on the ticket amount and the company even takes upto 3 % on ticket amount plus his service charges extra over these charges.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy