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ItzCash Card Complaints & Reviews

4.1
Last updated Jan 11, 2023
Complaints 225
Resolved
184
Unresolved
41
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ItzCash Card reviews & complaints page 5

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D
devkantojha
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received back in my bank account for transaction on irctc

Address:Jodhpur, Rajasthan, 342001

Hi,
I booked a ticket on irctc by using itz payment gateway the transaction id is [protected] dated 18.09.17. But ticket was not booked and my amount got debited. The irctc issued refund on 19.9.17 with reference [protected]. But the same has still not credited into my bank account??.
Please the needful on urgent basis.
Regds
Devkant ojha
[protected]
[protected]@gmail.com...
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M
made in china
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account suspended

Address:201014

I had opened account to book railway tickets as that time there were no other wallet services.
My account got blocked due to wrong pin entry and after many communications i sent my bank details and other id proof for verification. Mr. Vilas palanat has conveyed my billing address and my banking address are different hence not possible to refund my money.. I don't understand what has my wallet got to do with my banking address. What...
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R
rscomptuer
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor service

Address:New Delhi, Delhi, 110056

1. very poor service for itz,
2. aaj one week ho gaya mare railway ki id ko na tao customer care walay bat sunty hai na hi en ka executive .
3. agar cash load karwana ho tao pahlay en kay bank account may payment lagakar aao feer cash load hoga . tab tak ap koi work nahi kar sakty
4. agar customer care may coll karo tao kahty hai ki excutive ko coll karo.. or excutive na tao ap ka phone pic karay gay or na hi aap ko...
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S
Shiva Murali
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of cancelled irctc ticket by itz

I had cancelled the ticket against PNR Number: [protected] on 25th August 2017. The refund status on IRCTC website says, not refunded. The amount was refunded by IRCTC on 26th August as per the message sent by IRCTC.

Transaction ID: [protected]
Cancellation Id are listed below

[protected] - Amount to be refunded is Rs. 10120
[protected] - Amount to be refunded is Rs. 5060
br...
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E
ekrar4u
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of cancelled railway ticket

Address:Lucknow, Uttar Pradesh, 226003

I have cancelled a ticket from ndls to lko. The details of the ticket are as under:
Transaction id - [protected]
Transaction date - 07-sep-2017
Cancellationid /refundid - [protected]
Transaction type - cancelled
Trans. Amt () - 315.0
Refund. Amt ()- 255.0
Bank - itz
Refund status - refunded
Refund date - 08-sep-2017

The amount has been refunded by irctc...
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R
rahulsrivastav_26
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of irctc tickets

I cancelled two e-tickets (Irctc) on 2nd sep, 2017 which i booked via itz's payment gateway. According to irctc the ticket has been cancelled and the amount has been sent to itz but the refund has not been credited to my account. Irctc has refunded on 3rd sep-2017. The payment hasn't been refunded to me yet. Please look into this and get this resolved.

Cancellation ids: 1) [protected]
2) [protected]...
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Nilima.p
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

scam

Address:Kolkata, West Bengal, 700020
Website:[email protected]

I have taken irctc sub agency thru itz cash on 21.12.16 agst. User id icitzpl19528, but sorry to say that it didn't worked, my money gone in vain. They have taken rs. 8015/- from me towards registration of irctc registration and provided me a dongle which didn't worked, the registration they are saying is not authorised by the irctc, so i could not work going to irctc site as per their guidelines, registration was not done, they just has...
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R
rahulsmartgroup
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised debit of entire amount from my prepaid card

I would like to inform you that i have received one gift card of Itz cash HDFC pre paid card which is valid upto 11/17. The said card was loaded with 50000.00 balance initally. Since the date i received the gift card to till date i have not used the gift card.Even when i am trying to login into consumer login an error msg is reflecting "internal error is coming try after some time". From last 3-4 days this msg is coming while login into your...
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Pranavkumar Patil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

itz card has not yet received

Address:Pune, Maharashtra, 412105

Hi,
My company gifted me itz card. I have got call from courier (A month ago) that card has been arrived but as i was not available at home, requested courier person to deliver it on saturday. Since then they haven't called me. I am not sure a about its delivery status. To whom should i approach to get my card.

Name: pranavkumar patil
Mobile: +91 [protected]...
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A
amit201084
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited in my account but railway ticket was not booked and amount did not credited in my sbi account

Address:148024

Yesterday night i tried booking a ticket via irctc.co.in
Payment was made through itzcashi online site but after the payment was made from my sbi account, the irctc site immediately went down
I tried calling up all the numbers given in irctc.co.in and also mailed multiple times to [protected]@irctc.co.in but havent received any response till now.

And same thinks done today night also and acoount debited but ticket was...
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P
ppjain1979
from Mumbai, Maharashtra
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credit card amount deducted in irctc while ticket not booked

Address:Thane, Maharashtra, 421301

Sir
kindly note the irctc transaction id:[protected]

while using your payment gateway to book the ticket the amount was deducted but the ticked wasnt booked the irctc is showing transaction failure

so please note the probelm and give reversal of my amount
thank you
praveen jain...
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D
Divyr
from Amritsar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsuccessful transaction

Address:Gaya, Bihar, 823003

Greetings of the day.!!
Sir
I was booking my ticket on IRCTC. Payment option was through ITZ and i proceed to pay where the amount is debited from my account but the amount was not received by IRCTC. I am very disappointed about. Kindly refund my amount. My Transaction id is [protected]. Please reply me with solution as soon as possible.
Thanks...
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RahulAgarwala21
from Agartala, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

itzcash auto debiting my account every month

Dear sir,
I have taken rail id from itz cash, while applying rail id they charged me rs.11500/- with pos. But they didnt informed me about monthly deduction of money from my account as mantiance charges of rs.145/- and for pos machine they charge rs.172/- auto debit my account. They auto debit my account since may 2017 whereas they provided me pos on 25th july 2017. I contacted customer care and mr. Manoranjan tripathy several times...
+3 photos
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H
Hima rao
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they do not support password reset and have not received new since four months

Address:560070
Website:itzcash.com

Dear Ma'am,

As per your request we have re-generate I-Pin request successfully with Pin Request Reference Number is:[protected]

For any further clarification or queries please feel free to contact our customer care helpline on the below mentioned number.

Thanks & Regards,
Team - Customer Care
Itz Cash Card Ltd.
Help Line [protected]

Above is the email...
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U
Umesh Kalal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4600 amount deducted without any notification or approval

Address:Pune, Maharashtra, 412307

I'm a retailer for itzcash, and give business for itzcash.
My account was debited with 4600rs without my approval or proper notification and its been more then 4 months now and frankly speaking im loosing hope now. I spoke to anil kutte (Asm, itzcash, pune) and this person is least bothered to help me and even clearly said will not help you.
I'm a retailer and help you to spread your business and i get these kind of issue from...
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Gururaj Chikkerur
from Karwar, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

card sr no. s00085231969 not yet activated and not loaded cash

Address:Mumbai City, Maharashtra
Website:KOTAK LIFE INSURANCE

With ref to the above & the instructions i have sent my kycs 15 days back. So far my card is not yet activated and not loaded by
Cash. The concerned person is giving falls assurance for activation of card and loading of cash. Please arrange for activation of card and loading of immediately under inform to me. My mobile no.[protected]-name gururaj k chikkerur, dharwad
Karnataka....
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H
Himanshu Gami
from Morbi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For issuing debit card problem

Address:Morbi, Gujarat, 363641

Dear sir,

Have a great day

This is himanshu gami my saving account is [protected] currently in jambudiya branch morbi. Before six month i was issued my debit card and at that time my account was in gandhidham branch by mistake of morbi employee branch bcoz when i went to your morbi branch for issue debit card, i told your employee to first change my address and then issue debit card. But axis bank employee...
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A
arijit17
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed transaction amount not received through booked ticket at irctc

Address:Kolkata, West Bengal, 700034
Website:www.irctc.co.in

Failed transaction against ticket booked on 3rd july'17 not received till date against transaction id / cancellationid /refundid : [protected]. Refuned status showing amount refunded on 04th july'17 amounting to rs.470 (Excl of service charge)...
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N
Nish Patel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Itz cash card more than a two week and still have not received my prepaid card.. Dont go for it

Address:560066
Website:itzcash.com

I have placed an order for prepaid card (Rs 12000) through my company portal.
There was no intimation provided to me regarding delivery of the card and i have sent multiple followup with mail but i still don't see conclusive response from them. Today i got SMS that your card has been activated.
i just want to know what is an expected time to receive my card.
i felt very bad after ordering online card from you.
i...
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S
sid1994
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled Ticket amount refund from ITZ

Address:Mumbai City, Maharashtra, 400013
Website:www.Itzcash.com

I cancelled my ticket on 14th June, 2017 which i booked via ITZ'S payment gateway. The amount should have been refunded by 17th June, 2017 but has not been refunded even after 10 days. According to IRCTC the ticket has been cancelled and the amount has been sent to ITZ but the refund has not been credited to my account.
Cancellation id- [protected]....
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