ItzCash Card Complaints & Reviews

Hi,
I booked a ticket on irctc by using itz payment gateway the transaction id is [protected] dated 18.09.17. But ticket was not booked and my amount got debited. The irctc issued refund on 19.9.17 with reference [protected]. But the same has still not credited into my bank account??.
Please the needful on urgent basis.
Regds
Devkant ojha
[protected]
[protected]@gmail.com

I had opened account to book railway tickets as that time there were no other wallet services.
My account got blocked due to wrong pin entry and after many communications i sent my bank details and other id proof for verification. Mr. Vilas palanat has conveyed my billing address and my banking address are different hence not possible to refund my money.. I don't understand what has my wallet got to do with my banking address. What...

1. very poor service for itz,
2. aaj one week ho gaya mare railway ki id ko na tao customer care walay bat sunty hai na hi en ka executive .
3. agar cash load karwana ho tao pahlay en kay bank account may payment lagakar aao feer cash load hoga . tab tak ap koi work nahi kar sakty
4. agar customer care may coll karo tao kahty hai ki excutive ko coll karo.. or excutive na tao ap ka phone pic karay gay or na hi aap ko koi reply karygaye
5. railway ki id start karwanay kay liye pahlay mujhay bola gaya ki 15 day may ho jaygi. magar wo start huoe one and half month may.
6. id shuru karnay say pahlay en kay excutive kahty hai ki koi hidden charge nahi hai . but one month pura honay kay bad patta laga ki yah apni service kay 150 per month katty hai.

I had cancelled the ticket against PNR Number: [protected] on 25th August 2017. The refund status on IRCTC website says, not refunded. The amount was refunded by IRCTC on 26th August as per the message sent by IRCTC.

Transaction ID: [protected]
Cancellation Id are listed below

[protected] - Amount to be refunded is Rs. 10120
[protected] - Amount to be refunded is Rs. 5060

It has been more than 3 weeks since the ticket was cancelled and I would like to get this problem solved as soon as possible.

I have cancelled a ticket from ndls to lko. The details of the ticket are as under:
Transaction id - [protected]
Transaction date - 07-sep-2017
Cancellationid /refundid - [protected]
Transaction type - cancelled
Trans. Amt () - 315.0
Refund. Amt ()- 255.0
Bank - itz
Refund status - refunded
Refund date - 08-sep-2017

The amount has been refunded by irctc but have not been credited in my bank account by itz.

Please do the needful at the earliest.

I cancelled two e-tickets (Irctc) on 2nd sep, 2017 which i booked via itz's payment gateway. According to irctc the ticket has been cancelled and the amount has been sent to itz but the refund has not been credited to my account. Irctc has refunded on 3rd sep-2017. The payment hasn't been refunded to me yet. Please look into this and get this resolved.

Cancellation ids: 1) [protected]
2) [protected]

I have taken irctc sub agency thru itz cash on 21.12.16 agst. User id icitzpl19528, but sorry to say that it didn't worked, my money gone in vain. They have taken rs. 8015/- from me towards registration of irctc registration and provided me a dongle which didn't worked, the registration they are saying is not authorised by the irctc, so i could not work going to irctc site as per their guidelines, registration was not done, they just has given me a dongle to forfeit my hard, i have made request several time to them thru email, but all gone in vain. Now, i request to refund my money in the connection, so that i may go for some other source to get the irctc registration

I would like to inform you that i have received one gift card of Itz cash HDFC pre paid card which is valid upto 11/17. The said card was loaded with 50000.00 balance initally. Since the date i received the gift card to till date i have not used the gift card.Even when i am trying to login into consumer login an error msg is reflecting "internal error is coming try after some time". From last 3-4 days this msg is coming while login into your website . At last, on 08/09/17 i contacted your customer care regarding issue behind login. I surprised to know from your help line that my card is already used by some one and some what around 3500 balance is only available. If pin and original card is with me then how this can happen without my knowledge. You are requested to please provide the entire statement of the said card. And such type of fraud has happen in my card and no option has left for me to go to consumer court as all my money fraudently swiped away without my knowledge. I have a dout some one in your back end malafidely used this card as this card was not in use for long time. You are requested to attend the matter on top priority.

Regards
Rahul Gupta
[protected]

Hi,
My company gifted me itz card. I have got call from courier (A month ago) that card has been arrived but as i was not available at home, requested courier person to deliver it on saturday. Since then they haven't called me. I am not sure a about its delivery status. To whom should i approach to get my card.

Name: pranavkumar patil
Mobile: +91 [protected]

Yesterday night i tried booking a ticket via irctc.co.in
Payment was made through itzcashi online site but after the payment was made from my sbi account, the irctc site immediately went down
I tried calling up all the numbers given in irctc.co.in and also mailed multiple times to [protected]@irctc.co.in but havent received any response till now.

And same thinks done today night also and acoount debited but ticket was not booked

Regards
Amit kumar
Mob [protected]

Sir
kindly note the irctc transaction id:[protected]

while using your payment gateway to book the ticket the amount was deducted but the ticked wasnt booked the irctc is showing transaction failure

so please note the probelm and give reversal of my amount
thank you
praveen jain

Greetings of the day.!!
Sir
I was booking my ticket on IRCTC. Payment option was through ITZ and i proceed to pay where the amount is debited from my account but the amount was not received by IRCTC. I am very disappointed about. Kindly refund my amount. My Transaction id is [protected]. Please reply me with solution as soon as possible.
Thanks

Dear sir,
I have taken rail id from itz cash, while applying rail id they charged me rs.11500/- with pos. But they didnt informed me about monthly deduction of money from my account as mantiance charges of rs.145/- and for pos machine they charge rs.172/- auto debit my account. They auto debit my account since may 2017 whereas they provided me pos on 25th july 2017. I contacted customer care and mr. Manoranjan tripathy several times regarding this but he never bothered to solve my problem or itz customer care. Sir after no proper response from itz cash ase, i decided to surrender/ deactivate my pos which is no use for my business and monthly they auto debit my account rs.175/- with out giving me any information.
Sir since 14th august, i requested itz cash customer care, and mr. Manoranjan tripathy (Ase), and mr. Gyana mohanty for deactivating my pos, but i feel very bad to say that they all including customer care dont bother to reply me via email, nor they call me, nor they deactivate my pos.
Dear sir please help me out and do raise a complain for itz cash.

Thanks & regards,
Maa mansa cyber valley
Easyid : itzic78361 (Itzcash opration)
Mobile no - [protected]

Dear Ma'am,

As per your request we have re-generate I-Pin request successfully with Pin Request Reference Number is:[protected]

For any further clarification or queries please feel free to contact our customer care helpline on the below mentioned number.

Thanks & Regards,
Team - Customer Care
Itz Cash Card Ltd.
Help Line [protected]

Above is the email assurance provided, however there is no update from Itz regarding regenerated password and follow up emails are never answered

I'm a retailer for itzcash, and give business for itzcash.
My account was debited with 4600rs without my approval or proper notification and its been more then 4 months now and frankly speaking im loosing hope now. I spoke to anil kutte (Asm, itzcash, pune) and this person is least bothered to help me and even clearly said will not help you.
I'm a retailer and help you to spread your business and i get these kind of issue from you.

Hope my issue is resolved on priority basis and i would be more then happy to keep the business with itzcash.

Regards,
Umesh kalal
[protected]

With ref to the above & the instructions i have sent my kycs 15 days back. So far my card is not yet activated and not loaded by
Cash. The concerned person is giving falls assurance for activation of card and loading of cash. Please arrange for activation of card and loading of immediately under inform to me. My mobile no.[protected]-name gururaj k chikkerur, dharwad
Karnataka.

Dear sir,

Have a great day

This is himanshu gami my saving account is [protected] currently in jambudiya branch morbi. Before six month i was issued my debit card and at that time my account was in gandhidham branch by mistake of morbi employee branch bcoz when i went to your morbi branch for issue debit card, i told your employee to first change my address and then issue debit card. But axis bank employee are very brilliant in morbi branch. Up to till they didnt change my address and issue my debit card in gandhidham branch. As i was living at morbi from last two years. Before 15 days i went to jambudiya branch and change my address. But till this time i dont know where is my debit card. Even i also registered complain your customer care regarding issue of debit card. Today i talk with customer care and he said me to ask jambudiya branch. I also contact jambudiya branch and they always said here is no your debit card. If you want then plz pay extra charge for debit card.

Plz look out this matter as early as possible bcoz from six months your bank can not resolve my problem. And if you dont solve my problem till then i want to close my axis account. So plz deactivate my axis account as soon as possible if you cant solve.

Thanks

Himanshu gami
[protected]

Failed transaction against ticket booked on 3rd july'17 not received till date against transaction id / cancellationid /refundid : [protected]. Refuned status showing amount refunded on 04th july'17 amounting to rs.470 (Excl of service charge)

I have placed an order for prepaid card (Rs 12000) through my company portal.
There was no intimation provided to me regarding delivery of the card and i have sent multiple followup with mail but i still don't see conclusive response from them. Today i got SMS that your card has been activated.
i just want to know what is an expected time to receive my card.
i felt very bad after ordering online card from you.
i need quick resolution from your side.

I cancelled my ticket on 14th June, 2017 which i booked via ITZ'S payment gateway. The amount should have been refunded by 17th June, 2017 but has not been refunded even after 10 days. According to IRCTC the ticket has been cancelled and the amount has been sent to ITZ but the refund has not been credited to my account.
Cancellation id- [protected].