Ixigo Complaints & Reviews

I have booked up and down ticket vide PNR [protected] and [protected]. I am unable to travel due to severe health problem. Let me know how to cancel the tickets. I have searched in your site but nowhere found the cancellation tip

let me know the procedure to cancel the same...

Today I booked bus ticket of worth 1070 rs from ixigo app and payment was made sucessfully through my upi payment deducted and bank confirmation of payment received also made
But bus ticket was not yet booked please help me sir......

Pune to belgaum trip on 3/1/2022
id [protected]
pnr hrmxb
ticked cancelled 1 day before the trip
sent details of cancellation on their app
refund not done...

We booked ticket on 12/5/2022
Navayuga travel 23.20 time
Bhimadole to Hyderabad
Money w we as deducted but no ticket came .

So please refund my amount plz
No other option to do any .....

I have provided my account statement below. U can see the amount of Rs. 2088 deducted for booking. But still, I was not able to book, after a few tries then I didn't book the ticket .and the debited money is sent to ixigo money wallet automatically. but when I choose to send money to my account. I got a mail telling me the transaction is completed on 1/5/22. But, Still no amount of Rs. 2088 credited for a refund on 1/5/22. Bank told me no...

Money has been deducted from my account...

I Cancelled my ticket and ixigo says they have refunded it but i haven't recieved it...

Dear sir,
I booked a train tickt from pune to satna (PNR no. [protected].) on 30/04/2022
but because of some reason i cancelled tickey within 5 min .
So i received msg from IRCTC and IXIGO for full refund. But till the date i did not get refund amount. please resolve my problem...

I try to book railway ticket thru ixigo app and their system show error message on transaction mode twice and the amount debited from my account and did not get the ticket, as i inform their customer care many times, they said your fund initiated in your account and its reflected with in 4 days, as of now i did not get that amount until today, i make these transaction on 26 and 27th April 2022 .And I lost 1208 INR & 171 INR on both transactions....

I have booked a train ticket on[protected] from howrah to pune via ixigo app. I have made payment through google pay payment got successful but ticket not revived. No were in the app or email it is showing booking unsuccessful no details yet. Just blindly amount gone.
I hope my refund gets quickly as soon as possible...

I just now did a transaction at ixigo for train bookings they asked my irctc password and captcha still they showed me error and transaction time was out my money is deducted i want my refund or confirmation ticket as soon as possible...

I am booking train ticket from pune to ahmedabad on 28th Apr 2022. Ticket was TQWL so cancled refund amount ra 3390 transfers in my account but within second reversed. Since 28th apr I am asking my refund why revered but they could not giving proper reason or resolved my issue....

H,
It has been more than 2 weeks and I have not received refund for my cancelled bus on April 13th,

These are all the details
Phone Number: [protected]

Passenger 1: Pavan Kumar Seat 14
Passenger 2: Dhwani Shrivastava Seat 20

TRIP ID:
IXIBS[protected]

TICKET NUMBER:
AU[protected]

AMount Rs. 1615

Please help as there...

Dear Ixigo team,
I tried booking tickets for Chennai on 24th April I couldn't book it but my money was deducted and not ticket wasn't booked and now that I requested for the refund. Refund was supposed to be credited on 25th by 2:00 I still haven't received it. Please help it resolve....

Sir

I have booked my ticket. The payment has been deduced, but I couldn't print my ticket. Irctc login wasn't shown and, on the app, no such booking is shown. I hope I can get my money back. Waiting in anticipation.

Best...

Booked Bus Ticket on[protected] through UPI GPay on ixigo. Ticket was not booked but amount of 1190 debited from Account. UPI Transaction Code:[protected].

Email: [protected]@gmail.com

Murali Krishna...

For Train Ticket
Shalimar to Deoria Sadar
15021 Shm Gkp
Mon, 18 April
Booking ID: IXITR[protected]
Booked on Thu, 14 Apr
Unfortunately amount deducted but ticket not booked
And in application showing money refunded to your account but yet not showing means not get refund
Kindly do the needful...

Hello
My trip I'd:IXITR[protected]
I cancelled my trip for 2 members and when I want refund it is showing that I got refunded but I did not receive the refund amount .please consider my issue .
My ixigo money max showing 0 .
Please help me refund.
Thank you...

Hi, i have booked a bus ticket through ixigo app worth rs.1070 the money got deducted and transaction was successful but did not receive the ticket or any confirmation regarding the same. Please do the needful...

Hi I have booked my ticket through ixigo from Delhi to Ranchi for 4th of May. I have made the payment via HDFC net banking. The money got deducted but did not receive any ticket

Attaching the transaction details for your reference. Kindly resolve asap as i have to book the ticket urgently...