Ixigo Complaints & Reviews

Cool and friendly interface for new bookings and managing bookings.

liked the free cancellation options provided while booking for saving money on last minute cancellations due to any change in travel plans and help with instant refunds...

Argent Emergency...

Hi, the train was cancelled itself on 18 June and my tickets were in waiting list. so kindly refund my money back.
Booking ID: IXITR[protected]
12801 Purushottam Exp
PNR: [protected]
ELIZABETH PRASAD
Payment ID - W3EK9D81DEKEMQWUUD...

Hi, I would like to let you know that the train was cancelled on Jun 18 in the morning itself but till now I have not received my refund for it.
It was mentioned train was cancelled due to unavoidable circumstances.
So kindly refund my money back on priority.
Booking ID: IXITR[protected]
12801 Purushottam Exp PNR: [protected] Sun, 19 Jun
Payment ID - W3EV1TNGI7QHJM2DF0...

Sar Maine Mahalaxmi travels mein dosa tu Lucknow ke liye bus book karvai thi usmein dosa ka time 5:40 tha FIR 2:00 baje maine cancel karvai to usmein mujhe zero refund Mila lekin cancellation policy jab Maine dekha tha cancel karne se pahle usmein 50% return dikha raha tha lekin mujhe zero refund kyon Mila...

I’ve booked ticket for Pune 14/06/2022 but ticket was not confirmed so it was cancelled automatically and i’ve got message from railways that it’ll be refunded back within 3 days but it’s not reflecting yet....

I booked the ticket with reference number -- IF[protected]. I purchased the ixigo assured benefit as well, as it protect the cancellation charges.
I had to cancel my onwards flight and as per their communication the amount should have been refunded within 7 business days but it's already 10 business days passed by and amount is not refunded although airline already refunded the amount and customer care executives keeps giving the...

Dear sir
Visakhapatnam to piduguralla train ticket booking 2 ticket s .but 1 ticket confirm, 1 ticket waiting list .but waiting list amount not refund my account.
Train no: 12703
PNR:[protected]
Name s: Malladi Mahendra (confirm)
Malladi Kalpana ( waiting list)
Please check the once again.
Thank you....

For refund policy, for booking, exchange ticket, any type of problem solve Call to our executives Helpline Number +09382+1975+35...

My booking was cancelled and the cash was added to ixigo max, when i refunded it, it said the money was transferred and i did not receive it yet...

You are not cancel my booking
Because i booked bus wrong time
So i cancel but the booking is not cancel by your app...

Hi,

I cancelled a flight from delhi to bangalore and while cancelling the flight airlines cancellation charge was 3000rs. But when when they initiated the refund they deducted 3672rs. The refund amount I was about to receive was 2355rs but they are transferring only 1683rs. Could you please look into this. Thanks!...

HI, i had booked tickets from BANGALORE TO MYSURU ON 02/05/2022 MORNING AT 09:55 AM . booking agent was PAYTM and the money got Debited from my DBS BANK account and was Paid to Le Travenues Technology Private Limited . but before i could get the confirmation about the ticket the page got refersh and i could not getbthe tickets. kindly refund my amount at the earliest.
order id - 20LODUWBSW6XM916NSO
UPI REF NO[protected]...

I book my ticket of 4 June 2022 in jaipur to hisar rs 239, in upi my upi id no is [protected] but my refund not transfer in my accounts
My trip id no.IXITR[protected]
Plz refund my money...

I booked my ticket Few days back from Kachiguda to nizzuddin on 9th June
After chat been prepared my ticket status is waiting list ..
Please do help and refund my money...

[protected]
Above is the transaction I'd kindly make refund amount 941 rupees...

Unable to cancel train ticket from source ( ixigo)...

I not getting my refund my ticket number is IXITR[protected]...

I booked one ticket from delhi to mumbai for 31st may 2022, for the train no. 12954. Due to waitlist of my ticket i cancelled the ticket, and refund of 5210 was processed and the expected refund time was 31st may till 6 pm, but, today is 2nd june 2022 and i haven't received the refund yet, the customer care of ixigo is not even replying my text and they don't have any helpline no. On their app or website. I need my refund asap, my booking...

On26may 2022tkt.not booked but money deducted 1606.
Till today 2june money is not refunded in my account.
Very very poor service of ixigo
Pbverma
Ixigo id--IXITR[protected]
Mail id- [protected]@gmail.com...