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Ixigo Complaints & Reviews

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Last updated Apr 26, 2024
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2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road
Gurgaon
Gurgaon District
Haryana
India
122002

Ixigo reviews & complaints page 20

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S
shahina ahmad
Apr 14, 2022
Apr 14, 2022
This thread was updated on Apr 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted from my HDFC but ixigo shows no booking done

Address:Shaheen Bagh

Hi I have booked my ticket through ixigo from Delhi to Ranchi for 4th of May. I have made the payment via HDFC net banking. The money got deducted but did not receive any ticket

Attaching the transaction details for your reference. Kindly resolve asap as i have to book the ticket urgently...
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G
guhan6666
from Chennai, Tamil Nadu
Apr 13, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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Xigo Money is debited from account, But ticket not confirmed.

I tried to book the ticket and paid but it dint confirm the ticked and said payment aborted, but it was debited from bank account...
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I
IShariff
Apr 11, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
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Refund for Train Ticket Cancellation

Address:ixigo.com 2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon 122002 India

I cancelled my Train Tickets 12 days back for the following PNR No. but still not yet received refund amount,

PNR [protected] - Amount - Rs. 1140
PNR [protected] - Amount - Rs. 1175
PNR [protected] - Amount - Rs. 2350
PNR [protected] - Amount - Rs. 2280
PNR [protected] - Amount - Rs. 1110

Kindly refund my money....
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I
IXIGO Customer Care Number-9064-786-587 Contact Us..
Apr 10, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
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I was bus ticket booking on ixigo but ticket details not

Address:Delhi

I was bus ticket booking on ixigo but ticket details not receive and payment debited on my account please...
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IXIGO Customer Care Number-9064-786-587 Contact Us..
Apr 10, 2022
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My ticket cancel please my amount refund

Address:Delhi

I have booked a train ticket from Pune to Ludhiana and was wrongfully charged for the ixigo assured for free cancellation despite of me not choosing the...
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V
viksaaa
from Chennai, Tamil Nadu
Apr 9, 2022
May 22, 2022
This thread was updated on May 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not credited to my account

Sir i was making a booking of ticket which was unsuccesssful because of wrong password of irctc then the amount was debited and came into my ixigo money max
i requested to transfer into my account and they said that they have made the refund but still i have not got
they have provided me the ARN NO-[protected]
date 2 april
transaction no -IXITR[protected]...
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Basistha Muni Pandey
Apr 8, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue ee

It's been more than a week from the deadline and i haven't received my money yet!!!I have contacted to my bank branch and they said that they haven't received any refunds from ixigo!!I have booked my ticket on 24th march 2022 and also cancelled it on the same day!!The deadline of refund was on 31st march 2022!!IToday is 8th april 2022!!...
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Sarthak8727
from Etawah, Uttar Pradesh
Apr 7, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus ticket payment done ticket not received yet

Today I booked bus ticket of worth 1068 rs from ixigo app and payment was made sucessfully through my upi payment deducted and bank confirmation of payment received also made
But bus ticket was not yet booked not even it was showing in history help sir
My IXIGO BUS TRIP ID IS IXIBS[protected]...
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Sarthak8727
from Etawah, Uttar Pradesh
Apr 7, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus ticket payment done ticket not received

Today I booked bus ticket of worth 1068 rs from ixigo app and payment was made sucessfully through my upi payment deducted and bank confirmation of payment received also made
But bus ticket was not yet booked not even it was showing in history help sir
My IXIGO BUS TRIP ID IS IXIBS[protected]...
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A
Anuroop K M
Apr 7, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money is debited from account,but not received refund

I have booked a bus from Chennai to Kochi on[protected].I booked twice because first booking failed due to payment failure.And both the times money debited from my account and ticket not booked due to payment failure.
When i filed a complaint ixigo team said refund is initiated on the same day.But its not credited in my account, and i didnt receive any message of refund.There is nothing showing in the failed trips too.I dont know what...
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A
abhinandanchhajed
Apr 6, 2022
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Money debited on my account but ticket not booked

I was bus ticket booking on ixigo but ticket details not receive and payment debited on my account please refund my account immediately
Please find attached payment debited details...
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A
Anuroop K M
Apr 5, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus Ticket Booked and Money Debited From Account,But Ticket Not Booked And No Refund

I tried to book bus ticket from Chennai to Kochi on[protected].I paid the money via google pay and the money is debited from my account.But bus ticket not booked and shown a message as payment failure.
So i booked again and failed like first time.
When i checked my failed trips in the app, it was not showing.
I want refund for it.Please solve this issue
Thanks in advance
My mail [protected]@gmail.com...
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A
Akhila Babu
Apr 5, 2022
Apr 5, 2022
This thread was updated on Apr 5, 2022
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Ticket not confirmed but money debited

We booked bus from bangalore to kumily via this app and we made the payment but the ticket is still not booked.
But the money is debited from my account.
Trip I'd: IXIBS[protected]

We can't find any data of this booking in the app....
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J
JiThin ToMy
Apr 3, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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Refunded money is not reflected in my account

Refunded money is not reflected in my account which I was book the tickets in ixigo train app......
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N
Nirbheet Singh
Apr 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Not Provided After Train Ticket Cancellation

Address:ixigo.com 2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road, Gurgaon 122002 India
Website:www.ixigo.com

Sorry for the inconvenience. As per our records, your refund has already been processed successfully on 26 Mar 2022, 15:35:58 and has been credited on 28 Mar 2022, 19:43:48. The refund details are as mentioned below.
Refunded Amount: Rs. 1270.0, ARN number for this refund is 75503722086014438694300,
Refunded in Jammu and Kashmir Bank Debit Card XXXX 7527

Note: Please check your bank statement from the date of...
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P
Pinaki BANERJEE1971
from KOLKATA, West Bengal
Apr 2, 2022
Apr 17, 2022
This thread was updated on Apr 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted, booking details not received for train

Address:179/1 BB Chatterjee Road Kasba

(Trip Id: IXITR[protected]
Payment deducted, booking details not received
Shalimar to Secunderabad Jn on[protected]Trip Id: IXITR[protected]

This is related to train booking.I was promised on Ixigo automated chat that this payment would get refunded by 8am as on the 2nd of April 2022, which has actually not happened.
If there is further delay more than 24 hours i am going to take up this issue in...
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V
viksaaa
from Chennai, Tamil Nadu
Apr 2, 2022
Apr 2, 2022
This thread was updated on Apr 2, 2022
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Not transferred amount to my account

I have booked a ticket of ₹4036 but it gets failed because of incorrect irctc password .when I apply for refund they have shown me that my money has been transferd to my account but I have not receive any amount.
When I have search it I got to know that ixigo refund our mony on ixigo money max then I have gone though the app and open ixigo money max and they have asked me whether i want to transfer then i clicked yes and
...
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D
deepanshugangwar
from Bareilly, Uttar Pradesh
Apr 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but tickets not received.

I booked my tickets from Izzatnagar to Tanakpur on 1 April 2022 for 2 April 2022. But when I did payment, I have not received my tickets. My trip ID is IXITR[protected] and Payment ID is U55IP5AKDYR7RTIVH1. I did my payment through UPI from another phone in Paytm. My UPI ID is [protected]@paytm and Payment RRN:[protected].
Please refund my money or give me my tickets....
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Prasad Bashapakala
Apr 1, 2022
Apr 1, 2022
This thread was updated on Apr 1, 2022
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Cancelled flight suddenly, charge twice, refunded only 25%

I booked a ticket from New Delhi to Hyderabad on 28 March. I saw when it was booked it showed 2nd May. Not sure how? Again tried to reschedule it and paid the extra amount. My father went to airport and the staff said the ticket was cancelled. As a senior citizen he had to face issues in the airport. Waste of travel and money. Again booked another flight paying extra toother airlines.

Ixigo have now refunded Rs. 1987 whereas...
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Poornoday Poornoday
Mar 31, 2022
Apr 1, 2022
This thread was updated on Apr 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed train ticket booking

Website:Ixigo app

Booked ticket from howrah to tirupati in ixigo app, paid money using Amazon upi, money got deducted from bank account but ticket not booked, transaction is not even showing up in ixigo app...
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