Ixigo Complaints & Reviews

I have booked tickets from piduguralla to Banglore few hours ago with ixigo. UPI transaction id is[protected]. Amount of 6488 has been deducted. But tickets are not booked. Please check into it....

I tried to book train bus ticket twice from ixigo of my journey Indore to Gwalior on 3 feb 2022, first payment time :- 11:25 am and second payment time :12:00 pm on 3 feb 2022.
i received ixigo payment link on phonepay . i paid 650 twice .
1200 rupees deducted from my account 650 each time i tried . but i never received any message or details of bus ticket any time.
So please refund the full amount of rs 1200 asap.br...

IXITR[protected] my trip is I cannot get my money back after payment failed help me with it...

Hi,
My name is Nippuleti Aiswarya. I have booked an indigo airline ticket from your website dated 22 Jan 2022(PNR HHYCCY), from Hyderabad to Guwahati.
I rescheduled the flight to 29 April 2022 before 72 hours as per indigo guidelines which state that rescheduling fee will be waived off if rescheduled 72 hours before flight date. (Booking id: IF[protected] and flight number: 6E6294-6E5031)
I got a confirmation call...

Hi,
My name is Nippuleti Aiswarya. I have booked an indigo airline ticket from ixigo website dated 22 Jan 2022(PNR HHYCCY), from Hyderabad to Guwahati.
I rescheduled the flight to 29 April 2022 before 72 hours as per indigo guidelines which state that rescheduling fee will be waived off if rescheduled 72 hours before flight date. (Booking id: IF[protected] and flight number: 6E6294-6E5031)
I got a confirmation call...

This is regarding my indigo flight reschedule PNR: WJYDNV.

I have sent a reschedule request to Ixigo on 13th January, 2022 and paid Rs.1240 fare difference to change the flying date to 16th March, 2022. my original flight date is 17th January, 2022. This is because of the pandemic as I delayed my travelling schedule.

Since reschedule is free from indigo for all the flights booked till 31st Jan. I wanted to take...

I had to cancel the ticket and i got refund in ixigo max but there's no option to transfer it in my upi account as there's mentioned that my money will be 100% returned into my bank account.
Even my upi id is showing as invalid even its absolutely correct. Please resolve this issue and tranfer my money to my upi account....

I raised a reschedule request for my flight trip dated 25 Jan after I had received WhatsApp message that I can reschedule by paying some applicable charges. I put the request and made payment and got message on Ixigo chat that i will get response in 2 hours.
I have not received any response and it is 3/4 days now and neither any confirmation whether the reschedule request has been serviced....

I have booked a round trip from new delhi to patna under ixigo assured.
I have paid a total amount of Rs. 6585 and as per cancellation policy I was supposed to get a refund of Rs. 5587 .

But I today I got a msg from from ixigo that a of refund of Rs. 1224 has been initiated.

I am attaching the screenshot of the price breakup.

Kindly look into the matter and generate a refund as per cancellation...

I placed a reschedule request for my flight trip dated 25 Jan and I have made payment. But it seems no action till now.
I raised the request 3 days back when I got WhatsApp message from Ixigo that I can reschedule.
They mentioned that I will be receiving confirmation in 2 hrs. They are not responding and even not confirming if trip is rescheduled successfully.
My phone: [protected]
E-mail: anil.[protected]@gmail.com...

Hello sir our mem

Plz help

At the booking time ixigo showing me 2 peaces 23kg + hand carry 7 kg on return ticket

But airline through pnr cgack my ticket and its showing me only 1 peaces 23kg +7 kg hand baggage

My nomber [protected]...

Hi, i, ve tried to pre-pone my flight ticket in ixigo, where i recived a mail that conformation will be provided in two hours ( under subjected to availability of tickets- as i checked they are available for the air lines i'm looking for).\

Waited for a day and haven got any response. tried to get in contact, got into chat, ended up with a dumb chat bot.

I live in a place with out network for normal calls. so...

There is a trip which I have booked on ixigo from Del-Mum for Dec 12. ARN is 74332742012201150981117. Booking ID IF[protected].
Flight IndiGo 6E 6202. This flight got cancelled by IndiGo and they have refunded Rs 9863 to ixigo on Dec - 1 - 2021. I have called customer care yesterday as the refund didn't reach me. They have cancelled the booking on ixigo site but they are deducting money and charging me Cancellation Fee of Rs 7600.br...

[11:10, 12/27/2021] ixigo: Hello from ixigo! We will use this chat to send you transaction related messages. Please reply with ‘STOP’ if you don't want to receive these messages. Please add us to your contact list if you are unable to click the links.
[11:10, 12/27/2021] ixigo: Hi bibhuti,
Sorry! Your Panvel (PNVL) - Thivim (THVM) train booking didn't go through. We have initiated a refund of Rs. 1354 and you should receive...

Had already cancelled by flight bookimg three days prior to the flihht date, durectly with the airlines. I was not aware that I need to cancel with Ixigo too. It was nowhere mentioned that I need to cancel in both sites.

It was also not mentioned anywhere that Indigo had cancelled one of the flighys booked in ixigo. No message or email was sent by ixigo regarding the flight cancellation by the aorlines whatsoever.
br...

I booked my bus ticket but after payment with Google pay to le travenues technologies pvt limited(₹650)there is no record of my booking even I called the bus agency they said that there is no booking of that name or number. I requested ixigo to please refund my money....

I wanted to cancel my train tickets but from 2 days i am trying to relaod my ixigo app and the status of booking but whatever i try to do the app shows “ApiFailError Text”
If I try to use another mobile phone to log in to my account, it does not log me in instead shows the same error
My account is made under the number [protected] and email id [protected]@gmail.com...

While trying to book a bus ticket through ixigo app money deducted from account ticket not get booked
Ref ixigo bus trip id IXIBS[protected]...

I received the message from ixigo regarding the cancelled ticket refund amount

Hitesh, your train booking for Hitesh, with pnr: [protected] & booking id: ixitr[protected] has been cancelled.
Refund of rs.180 has been initiated. It should reflect in your account within 2 days depending on your bank procedure.

But amount not refunded to my bank account. Kindly do the needful.

Regards
Hitesh...

As per company policy I'm eligible for refund before 19:40 PM. if I'm cancelling my ticket before 19:40 pm then cancellation charges will be deducted Rs. 387. but they're not showing any refunds amount for PNR number [protected]....