Ixigo Complaints & Reviews

Date Of Incident: 11.07.2022 (12PM-2PM)

I, had booked flight tickets, from the IXIGO application and apparently due to some reason the tickets were booked for Aug 11, instead of Jul 11 (due to some application issue, or maybe a mistake on my part),

So, I opted for rescheduling the flight, and paid an amount of INR4361 post which, I, got a WA message mentioning that the rescheduling process might take approximately...

I was booking a train ticket through ixigo application on 10th july 2022 at 19:36 pm and during payment via upi mode (Gpay) my payment was successful of amount 352.89 inr to upi - ixigo.[protected]@axisbank as per upi reference id[protected] but ticket was not booked neither there was any confirmation of booking failed in the trip history.

Kindly, resolve the issue and revert my paid amount during that train ticket booking which...

I was booking a bus ticket from Gachibowli (Hyderabad) to Majestic (Banglore) from New kaleshwari travels, I selected the seat number 28/29 in 899 rs section (I dont clearly know the seat number because i dont know whether its booked or not) and i entered the traveler name as surendar seervi, age 34, mobile number: [protected] and email as [protected]@gmail.com then proceeded with the payment, i completed the payment via google pay from mobile...

I tried to purchase a bus ticket from ixigo app. July 9th 2022. From delhi to karnal

My money, rs670 was deducted from bank, but the ticket was not booked or confirmed.

Had to repurchase a new tix from another website.

So please refund me back rs670...

I booked a train ticket through ixigo on 1st of july, 2022 to go from lucknow to bhopal. the price was 1041 INR but the ticket was not booked and no transaction details are available on ixigo for the said transaction but the payment was confirmed and the amount was deducted from my bank account.
I have a confirmed invoice of payment of the respected amount from my account to ixigo on 1st july 2022. i have attached a screenshot of that...

Sir
Plz refund me the amount on my bus booking from your ixigo app
My amount debited but ticket not issue
Kindly refund me the amount early

Ticket from - Raipur
To - Ambikapur
Date - 04/06/22
Mobile no - [[protected]]
Email - [protected]@gmail.com
Bus operator - naveen travels (durg)
Bus service - Naveen travels (durg)

Kindly refund the amount of rs. 1790.01br...

I have booked my ticket from JJKR to DDU with PNR [protected] but now boarding showing different from bqa station instead of JJKR, please look and do the needful...

I book a ticket just now but it not showing any ticket but payment is done and money was deducted from my bank account...

I recently booked 5 bus tickets from chennai to allagadda through ixigo app gone for upi id phone pe payment. After that my account got debited with an amount of rs.3010. After payment I didn't receive booking confirmation. Please help me with this issue....

I cancelled my ticket from IXIGO.

I recieved a mail regarding the refund but the amount is still not credited in my account.

PNR: [protected]
Booking ID: IXITR[protected]
Refund Id: 7FMNLQ7IS3NFJSVQEZ
Train Name: GUWAHATI EXPRES
Travel Date:[protected]...

Sir mene karnal se manali k lie bus book ki thi jo ki mujhe 231 mai pd rhi thi mene payment krdi mere acc se payment deduct hogi but ixigo app mai koi ticket ni show hori koi transactions nhi koi bhi help ni kr rha please sir mujhe wohi ticket book krani h 1 June ki meri help kro...

I booked a ticket from jsg to how in adi hwh express on 22nd June but due to low charge the payment went through but my ticket couldn't come as a result my booking failed . They assured me a refund by 11pm on the same day but not received yet . Everytime I contact the customer service I couldn't get my money but rather a statement u will receive a call by our team within 24 hrs but never yet received...

Booking ID- IF[protected]

I had booked round way flight from Bengaluru to Kolkata, I have cancelled 30th June Flight From Bengaluru to Kolkata and asked for refund. The airline has already processed the refund. I need to get it from Ixigo

Please make it asap...

Sir maine 25 may ko ek ticket cancel kiya tha . maine ixigo max money balance ko UPI address par transafar kar diya lekin abhi tak balance mere account me nahi aaya hai . maine customer care se baat kiya to o bole 14 days wait karu .
lekin 14 day se adhik din ho gya hai lekin abhi tak balance mere account me nahi aaya hai . sir 1 month ho gya lekin abhi tak nahi aaya.
sir plz balance ko my UPI address par transfer kar dijiyebr...

My train tickets were in waiting List . So I didn’t travel on train and I want refund for my tickets . I request you to please proceed refund for my tickets train DATE-16/6/22....

I had a balance ixigo money max of rupees 1, 272, which I requested to be transfered to my UPI ID on the 22nd of June. The transfer was supposed to be completed by 6 pm on the same day, but it has been more than 24 hours since and it has not reached my UPI address, yet it has been debited from my ixigo money max account which now shows a balance of zero. I need the 1, 272 to either be reflected in my UPI address ASAP, or it needs to be credited...

I booked a Train Ticket with PNR No. [protected] for Travel from Coimbatore Jn. to Chennai Central on 27th June, 2022. I have been trying to cancel this Ticket. When I tried to cancel through IRCTC, I was asked to contact IXIGO. At IXIGO, I was asked to open the PNR details and then click CANCEL. I do not find the CANCEL Button on the Site. I do not find CONTACT details to request for HELP. There are only FAQs which do not help. I request...

Hi
I have booked a flight from trichy to chennai for 17th June. Then i have rescheduled for 22nd june. But it didn’t reflect in my ixigo app. But still i got the updated airline ticket from airline. Today i have cancelled the ticket in airlines. But I didn’t get my refund amount.
PNR : HIG6XY...

Booked ticket on 16th May 2022 having PNR [protected] of Rs, 1571. However an extra amount of Rs. 1571 was also deducted and no failed transaction shown in IRCTC account. For refund of an amount of Rs. 1571 I contact IRCTC but they informed me that the amount will be refunded by IXIGO. I have attached the bank narration with details of payment made. Please refund the amount of Rs. 1571 as early as possible.
16 May 2022 TO TRANSFER-INB...

Cool and friendly interface for new bookings and managing bookings.

liked the free cancellation options provided while booking for saving money on last minute cancellations due to any change in travel plans and help with instant refunds...