Ixigo Complaints & Reviews

I just booked a ticket from ixigo .
it deducate amount but i can't see my ticket

Ixigo transferred ixigo max money to account but not credited in my account please help me

I want my refund for my failed booking
Reference no[protected]

Please refer my account is debited Rs.615 debited from my bank account wide reference no. Ref:- IGAOASOGZ7

requested to help getting refund of this amount on priority

Name: Dhananjay S Upadhye
Bank: State Bank of India
Account No. [protected]
IFSC: SBIN0010430

Thanks.

I booked my tickets from SWM TO NZM(Amount: Rs 2488( on 6 july but the transaction failed and it showed that no amount has been deducted but I recieved a message from my bank that an amount of rs 2488 has been deducted from my account by Ixigo. Though the amount was deducted it showed that my booking has failed. I tried to contact Ixigo customer care where I got the reply that if any amount is deducted it will be refunded in my account till...

I was booking ticket through web page of ixigo and after paying money page had been refreshed automatically and money deducted and ticket was not booked, i'm not able to track it as well neither in app or phone page.

my registered phone number is [protected] and i got a whatsapp message in my number that it will be refunded by 5 pm of 26 july and still it has not been credited.

so process my refund as soon as possible

Booked train ticket from Bombay to Ahmedabad in Duranto - Booking ID IXITRN[protected]. It showed thar booking failed but the payment has already being processEd. You are requested to kindly look into the matter and resolve the same

Hi,
On 25/7/22, I booked ticket on ixigo app on train 12629 sampark kranti, from banglore to pune for date 23/08/22.
Payment has been completed from my side, but no ticket has been issued. Pls help.
Payment amount - rs 2118.29
Login no - [protected]
Login id -purviraj30
UPI Transaction I'd[protected]
To - Le Travenues technology pv

I was booked train ticket Ratlam to Beawar train no. 14802 ticket is confirmed but ticketamount 581₹ two time debit. for Phone pay upi.

I booked a bus from agra to jaipur via ixigo app and made a payment of rs 388 via my gpay upi id but when I complete payment my ticket is not showing even not showing any transaction in ixigo app plz refund my amount ASAP I also submit my proff of payment

I have been try to book a ticket from shimla to delhi although I proceed to payment money send successfully to ixigo but ticket not booked.so please kindly refund the money it is happened 2 times they received money 2 times of 580 something rupees.

Hi i booked 2 tickets from SDAH to DGR on 16-07-22 online of 1356 rupees and the money got deducted from my bank account but at the time of irctc login i forgot my irctc password and no tickets were booked from ixigo and till now no refund has been initiated pls do something

Hi i booked 2 tickets from SDAH to DGR on 16/07/22 i put all my credentials right and the money also got deducted from my account (₹1356)and at the end i forgot my irctc password so my tickets did not get confirmed and no refund or ticket came pls do something

I had booked a train ticket in 2S from kuttipuram to mangalore but had to cancel it due to some issues.It showed in the ixigo app that the money max amount (Rs184.75)was transferred to my UPI ID but that’s not true since I have not received the refund.It is not visible in my bank statement either.Kindly look into the issue and initiate my refund.

Hi, This is Arun Teja (arunteja.[protected]@gmail.com), I have booked train ticket on 16Jul2022 in Ixigo app from VSKP to YLM for Godavari Express (12727) and money got deducted but booking is not showing in Bookings or Failed Train Bookings. I have mentioned below the transaction details.

Dear Customer, Thx for INB txn of Rs.1214 frm A/c X7590 to IXIGO. Ref IGANYNVEA8 on 16Jul22. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI

Kindly resolve the issue by refund my money.

Thank you.

Arun Teja
[protected]

Hi,

I booked a ticket from your app for 16th july, 2022 from SVDK to DLI and your app showed me that train will leave from PF1 so i was standing and waiting there however train time was crossed so i enquired from police who were on duty there they informed me that train was left already from different platform neither they made any announcement for it.

So please tell me what was my fault here?

Here is the reference number IXITR[protected] and Pnr number [protected]

So i request to raise the request for refund to your ixigo money.

You can reach me on[protected]

PNR: [protected]
DOB: 13 June 2022
Contact No.: [protected] ( registered mobile no. with IXIGO)

The train was booked earlier and tickets weren't confirmed until the travel date. I tried canceling on the day prior but due to some ixigo server error, I was unable to do so. In lieu of this, did premium tatkal booking offline. I checked till the time of travel on the same day the ticket was on waiting and was waiting for an automatic cancellation message as we receive generally. Tried canceling again on the day of traveling but again got a server error. Due to this, I filed TDR. And got a surprise the next day morning that my seats are confirmed for the next day to travel. Kindly respond to this fraud and I want my money to be returned to my IXIGo wallet or account. Do check the timings of your booking confirmation you did for my trip.

Please don't do this at least to your regular customer. I have only used your app based on the experience I had till now. You can check my booking since I started using this app. Even after this incident, I booked my parent's tickets being on you people. So I would be expecting a positive outcome from this complaint with my refund.

As I have booked my train ticket from ixigo, first time I send the UPI ID of my father for the booking but he was not able to book afterwards I paid the amount and the booking was done but the amount was debited from my father's account also.

Hi

I made a payment for train ticket booking from ixigo but payment got debited and ticket has not got confirmed

I have booked bus ticket from Chennai to mayiladuthurai through ixigo app in Rathimeena Travels and paid through Google pay (UPI) by SBI Bank on[protected]. Payment was successful but I didn't get any confirmation message both in messages and to my mail id.

I have paid 660 Rupees.
So, I kindly request you to refund my money back.