Ixigo Complaints & Reviews

I booked bus tickets for 4 people my money got deducted around Rs 5310 and this trip is not confirmed and even not reflecting in the app but the amount got deducted. Please improve your service you are really doing a scam by deducting hard earned money. Please give us quick response.

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Booked 4 bus tickets of indumati bus from Pune to Goa. Amount of 5310 deducted from bank account but the tickets are not booked.
Requesting refund in the original source of payment, i.e. bank account.

Attaching the deducted amount screenshot for reference.

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurukrupa, near bank road, pantheerankavu

I have booked 3 tickets from Delhi to Calicut on 21/11/2022 and the ticket was not booked and the money has been debited from the account. Also there was no information showing about the booking details. So please give me an update about this or please do the refund as soon as possible.
Client no. [protected]

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had done a payment of 4596 for a train ticket on 2 oct and i haven't Received any details of the train or the trip as such. Neither the e ticket was sent to my mail. so kindly resolve this or refund the money asap.

Nov 20, 2022

Complaint marked as Resolved

Problem is solved

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir I was cancelled the ticket on dated 4/02/2022 but the refund has not come yet. Reference no. [protected] and [protected]. Amount rs. 9600/-
Kindly do needful
Prince kumar
Mob- [protected]
Email - kumar.[protected]@gmail.com

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore , Rajajinagr

Hi I need to reschedule on return flight due to sudden plan change, if I try to reschedule again fees of 499 rs is charged which is unfair

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Online

Website: www.ixigo.com

Booked two tatkal tickets using Ixigo. PNR [protected] & [protected].

The seat didn't get confirmed hence was automatically cancelled by IRCTC. Only Rs.65 is deducted by IRCTC, however Ixigo deducted Rs 175 and Rs.372.

Tried calling their customer care number @[protected], the automatic message sends you to the website as they do not have any live agents. The online chat too same is the case just machine's responding.

Cheats - how do I get my money.

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Tried booking bus ticket through ixigo from chennai to bangalore. Twice, the money was debited but the page automatically closed, and booking was not confirmed in any way. I do not even have a transaction number except for my bank details.
Costumer support in the website needs a huge revamp.

Nov 21, 2022

Complaint marked as Resolved

Got the money back the next day.

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had a booking in this flight (6E -6697 for 26th Nov 2022) and the airline canceled this flight and gave option for another flight……which doesn’t solve the purpose

Hence I have cancelled the ticked………………..however the airline has charged cancellation fees (this ticked is booked the (ixigo)

Could you please clarify. The amount is still not reflecting gin my account

PNR : OVMV2B - Flight cancelled by Airline - 6E 6697

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Today ie on 7Nov 2022 I was booking ticket from Mavli junction to Jaipur from UDZ JP SPCL SF train number 09722. Payment of 1049rs made through SBI net banking and amount got debited and session got timed out. Transaction reference number is IGAOPNQBE7

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Money deducted from account but didn't not received ticket on 3 Nov 2022 around 8.25
Need refund

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My name is sunny
On Thursday around 8.05 pm 2022
I try to book tickets for patna to Guwahati
Money got deducted from account but didn't not received ticket
I need my money back

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,

I have booked my ticket from Ixigo portal with SV NAKODA TRAVELS on 6th November. My ticket has been booked, money got deducted from my account but not received any booking confirmation, also in Ixigo portal it is not showing any booking history.

Please find the transaction no below.
[protected]

Ixigo customer support has been notified about the posted complaint.

View replies

N

naikvignesh

Nov 1, 2022

Issue was resolved hence please ignore the complaint

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: IXIGO.com

I booked Madurai to Ahmedabad flight ticket using IXIGO. The airline canceled the flight. I ask for a full refund of my money. The partial amount shows up in my bank statement. I asked for a full refund. I provided them with bank statement also as proof. Still, they did not refund my full money. I called their customer support so many times but no resolution. All proofs are there that IXIGO never refunded full amount. First they confuse everybody by providing refund in steps/breakdowns and then you do not see full amount received to your bank.

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Ixigo

My money was debited but the 2 tickets were not booked and i lost Rs 3810.38

Oct 29, 2022

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have been following up for my refund for the cancelled PNR [protected] since 2020 and no refund received as of today.

Ixigo customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am Fheba, I have booked 1 tatkal ticket through ixigo app on 24 October 2022. The Tatkal ticket has waiting list TQWL 22 .Due to this I wasn't able to travel . Then, as per the Tatkal rules, any Tatkal waiting ticket if not confirmed seat then the amount will refunded to the customer by automatically cancelling the ticket. But I didn’t get the amount. Can you help me. If this is the case, I would never use ixigo app again.

Dec 4, 2022

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2022

Ixigo Customer Care's response Hi Fheba, the refund is processed by IRCTC 72 hours after the travel date. The refund was processed to your ixigo money max account on 27 Oct 2022, 13:23

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was booking tickets from Tatanagar to Bangalore on October 26th 2022 and the app was not working at all.
After the payment was transacted the irctc login page capcha had some issues because of which I couldn't login and the booking failed.
After which I tried to transfer the amount in the ixigo money max to my bank account but on further checking I found that it hasn't been refunded.
I strictly want my refund at the very earliest. Otherwise there might be consequences.

Nov 28, 2022

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2022

Ixigo Customer Care's response Hey there, please write to us at www.ixigo.com.trainhelp for assistance if you are still unable to transfer the amount to payment source.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

[protected].48am)
[protected]
Today i booked train ticket (Departure) for 6 peoples (12675 Kovai express[protected] through ixigo, my money was debited through gpay but i did't got any mail or confirmation.
I want my money back or tick confirmation.
Please kindly help us. Below i mentioned my transaction details.
UPI transaction ID :[protected]
To: ixigo Ixigo.[protected]@axisbank
From: MRS UMAMAHESWARI V ( Indian Overseas Bank)
[protected]@okhdfcbank
google Transaction ID : CICAgJDq2tLJXg

Nov 28, 2022

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2022

Ixigo Customer Care's response Hey there, we are unable to see any successful payment at our end. Could you please share the details at www.ixigo.com/trainhelp if it is not yet refunded?

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi, I'm Mohith.
I have been booking tickets in ixigo recently from a few months. Today I booked a ticket from eluru to Chennai Central, I had done my payment and it is successful, but at login page it appeared as server error and in booking transaction it shows the booking is pending...

Dec 10, 2022

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2022

Ixigo Customer Care's response Hey there, the refund was credited to your ixigo money max account and was transferred to payment source on 25th Oct.

Ixigo Complaints & Reviews

File a complaint to Ixigo

Ixigo reviews & complaints page 16

Money got deducted while booking tickets from this app

Post your Comment

Booked bus tickets , money deducted but refund not received

Post your Comment

Payment not received after booking

Post your Comment

Haven't received the e ticket and payment is already deducted

Post your Comment

Refund not received ticket cancellation on 04 mar 2022

Post your Comment

Ixigo fees

Post your Comment

Refund on train tickets

Post your Comment

Money gone ticket not booked

Post your Comment

Cancellation fees deducted - for flight cancelled by Airlines

Post your Comment

Transaction session out

Post your Comment

Money deducted from account but didn't not received ticket need refund

Post your Comment

Need my money back

Post your Comment

Money got deducted but not received any booking confirmation.

Post your Comment

IXIGO - did not REFUND full money when airline cancels flight. Bank receives partial amount.

Post your Comment

Money debited but 2 tickets were not booked

Post your Comment

4614601898

Post your Comment

Has not issued refund

Post your Comment

Refund not reflecting in bank account.

Post your Comment

Scam

Post your Comment

Booking pending sir..??

Post your Comment

Related businesses