Ixigo Complaints & Reviews

Trip id : IXITRS[protected]
Initiated refund ...got message that my amount is credited to my debit card ...but did not recieved any refund ..its not showing in my account...

Today I was trying to book a ticket but amount has been deducted but ticket not booked... Is amount of 2063 rs pls help how and when get refund ixigo have no option for this type of issue... Trip I'd is IXITRS[protected]. And the Payment I'd is 1DALJXF3I2HTOSA8X9J...

Didn’t received refund yet…show in the app that transferred money in my ac on 21 april but ị didn’t received yet…please do something...

I booked a ticket from ixigo app but I cancelled the ticket. My refund was credited to ixigo money max. Then I transferred my money from ixigo money max to UPI I'd but I did not notice that I deactivated my UPI I'd in morning. Money was deducted from ixigo money max but it does back credited to ixigo money max. It's been 3 days what should I do?...

IXITRS[protected] This is my transaction id but didn't receive money should do action it for legal format
Refund will detect but that could not received in my account...

With the ARN number[protected] rupees 1295 refund is generated but the amount not credited in benificiary account...

I have booked two railway tickets from IXIGO and my ticket does not get confirmed after chart preparation tickets got cancelled automatically by IXIGO the total amount was 307 rupees and I got refund of only 150 rupees what is this, I have not cancelled my ticket it got cancelled automatically because seats were not available then what is my fault why should I pay half of my ticket money in the name of cancellation charges, I have not cancelled...

ON 15 Apr 2023 i tried to book a train ticket in Train No. 16315 from Mysuru to Thrissur. During the payment process an amount of ₹1334 was deducted from my account with transaction ID. T2304151050018283052923 with Bank Ref No.[protected], moreover the ticket was not booked and no message of refund was received. However, i tried again and booked the ticket by paying ₹1304.01 with transaction ID. T2304151109426100121862 with Bank Ref...

I had booked tickets for Bangalore to Chennai and unfortunately i had some emergency and cancelled those tickets on 11-April-2023
I got the refund to my Ixigo wallet and i had transferred that amount of 900 in to bank.
In the transaction details it is showing as it is settled on 11-April by its been 4 days I didn’t got the refund to my bank account...

I had recently booked my train ticket from ahmedabad to rajkot for 13 april with trip id IXITRS[protected] and payment id 1CN8E9Z9PT7YPRBS719.

Unfortunately my money got debited but I’ve not received any ticket and in app shows my trip is cancelled with payment failed.

Where does my money got debited I’ve paid the requested amount by ixigo on my upi id and if they have not recieved.

Please...

I had recently booked my ticket from rajkot to ahmedabad from ixigo on 12 april for the date 13 april (the next day) with trip id IXITRS[protected] and payment id 1CN8E9Z9PT7YPRBS719.

Unfortunately i had cancelled the booking my mistake though i wanted to continue the booking so i paid requested money by ixigo on upi and my money got debited by ticket was not confirmed.

I started my booking again thinking...

Hi Sugathan
Sorry!Your Thalassery (TLY) - Yesvantpur Jn (YPR) train booking could not be confirmed due to payment failure. Booking ID: IXITRS[protected]
Re-book your ticket here: https://ixtr.app.link/Tu1gd8o0Lyb
For any queries, please visit our Customer Service section: https://ixtr.app.link/help
Thank you
Team ixigo...

I booked a fligh to india
From Uk

Money got deducted no confirmation from
Ixigo
Email [protected]@gmail.com
Attached is the screenshot...

Respected sir/ma'am

Paid at 10:50 pm on 07/04/2023

I have tried to book aticket, my amount had been debited but ticket was not booked(confirmed)
UPI transaction ID:[protected]
[protected]@paytm
Booked ticket from BSB to MTJ for 21st april 2023
Train number: 19670 Humsafar Express
Amount deducted was 2513/-
Please refund my money back....

I had booked to and fro Mumbai to Vapi tickets for[protected].

PNR Details of ticket are [protected] and [protected].

On cancellation of the above two tickets, the Free Cancellation Charge was not refunded.

I feel cheated, as it is not a small sum, Rs. 1479 and Rs 1437 respectively for both the tickets.

Request ixigo.com to refund my Free Cancellation Charge.

Thanks...

Booked two 1AC train tickets on 4th April-23, Vizag to Raipur. Successfully made payment of Rs 4221 through Phonepe but ticket not generated. tried customer care no +91 [protected] but it say number does not exits....

I booked a train and I paid the full amount through my upi and transaction was successful but I waited for 7 minutes and I didn’t get the ticket so I tried again for the payment and in 2nd time I got the ticket. My money deducted 2 times for the same ticket so kindly assist me for the refund. As per my knowledge the first payment was fraud/scam because ixigo always requests for transaction in upi. So there are bugs in ixigo train application...

Hi Team,

I tried to book train ticket yesterday, at payment option i selected Gpay and made the transaction, after the transaction got complete, it again took me back to the payment page and no booking confirmation was given
Even if i check in my account, i do not see any booking done, but money has been debited form my account.
Rs. 1118.29 debited to VPA ixigo.[protected]@icici(UPI Ref No[protected]

Kindly...

I opted for "ixigo assured" while booking my ticket. But at the time of payment, amount deducted for "ixigo basic". And now, when I cancel my ticket, I'm not getting my full refund.
On contacting the customer service, they say that though you selected "ixigo assured", as the money deducted while payment was only for "ixigo basic", you will have no benifits of assured.
But how is this a mistake from my end?
Please look...

My user id is nabeelchoklyI booked a tickets through ixigo a few hours back but it showing I didn't booked the ticket but my money was deducted from my account ...kindly reply me asap ...& I attached the screenshot of message which I received from ixigo ...so check out & reply me
My mail id is [protected]@gmail.com...