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Ixigo Complaints & Reviews

www.ixigo.com
3.5
Updated: Jul 4, 2026
Complaints 2448
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1588
Unresolved
860
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Ixigo reviews & complaints page 4

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I
IXIGO customer care number:-9064-786-587 refund related in..
Dec 30, 2021
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Call now help support 75O1O2O92O refund related complete.

Address: Delhi

I’m Snehitha. I’ve booked a flight ticket on 26th December 2020. It’s a direct flight from Hyderabad to Madurai on.....
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SARFARAZ KALIWALA
Dec 24, 2021
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ARN No for Refund

As per our records, your refund against the BOOKING ID: IXITR[protected], refund has not been received.

And if generated from your end, I would need ARN No for the same !...
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K
Kingkar3
Nov 20, 2021
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Refund money not received in my account

I have provided my account statement below. U can see amount of Rs. 3070 deducted for booking. But no amont of Rs. 2865 credited for refund on 15/11/21. Bank told me no transaction was made. So send me my money.
U can send via upi [protected]@oksbi
Ph no. [protected]...
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M
mohammad junaid Kazi
May 23, 2021
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Refund initiated but is not getting reflected into my bank account.

Address: 1206, 12th Floor, Baitul Aman C.H.S. Ltd., G-Wing, Opposite M.H. Saboo Siddique Hospital, Imamwada Road, Mumbai 400009., 1206, Baitul Aman C.H.S. Ltd.

IXITR[protected] is my trip id for the cancelled booking, refund is not getting reflected in my bank account thought refund has been initiated from Ixigo side....
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D
Deya xyfuig
Apr 24, 2021
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Ixigo contact number //7602471926

Ixigo service number Online Ticket booking service//++. [protected]//++[protected]. ixigo service number Online Ticket booking service//++. [protected]//++[protected]. ixigo service number Online Ticket booking service//++. [protected]//++[protected]...
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A
Aisha.A.Shaikh
from Powai, Maharashtra
Apr 15, 2021
Jan 11, 2025
This thread was updated on Jan 11, 2025
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Refund my ticket amount for train's fake cancellation

Website: www.ixigo.com

I booked 3 tickets through ixigo app on 11 November for journey commencing from 1st Dec 2020 from new delhi to panvel train no. 02432. On 24th November i received a text msg from irctc that train is cancelled due to some inconvenience. I checked ixigo app to cancel my tickets on my own..but it was not showing any option to cancel it by ourselves. So i kept quite hoping that i will get refund after 7 days of travel date & booked tickets...
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D
dopendersharma
Apr 8, 2021
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Payment done but ticket not received

Sir I had booked a ticket through this platform and successfully paid for it. But now it not showing any booking and due to this i am not even able to contact them. Even call based customer support is also not available and only chat support which is also not working in my case because according to them there is no booking.
here I am sharing my UPI reference no of the transaction[protected]
Date of incident-08/04/2021
I...
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M
mounika udhaya
from Latur, Maharashtra
Feb 2, 2021
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Money detected from phone pe-ticket booking failed

Address: 522310 Guntur (district) Andhra Pradesh.bapatla(mandal)

Hai sir/madam train number 06351 kyn-hx I booked ticket on 30 Jan 2021.i want refund money that has been detected from debit card using phone pe-as you also see in the screen shot have provided...
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A
Amitav Moharana
from Mumbai, Maharashtra
Jan 16, 2021
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Money deducted but no ticket was booked

I tried to book a ticket from Howrah Junction to Cuttack, The bill was of 601 for 2 person, 20rs was discount by ixigo money, So I paid Rs.581 through Amazon Pay.Money gote deducted but ticket was not booked.Please kindly see into this matter and either refund the money ASAP or book the ticket and send the confirmation message to me.I have attached the Amazon pay transaction I'd screenshot for reference....
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N
Nikhoza
Jan 6, 2021
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Money deducted but Showing Payment Failed on App

I was booking ticket for 3 passengers from Bhubaneswar to Ahemdabad for 10th Jan
With id (Photos Attached).

Payment done via Google Pay and amount is debited to the ixigo portal showing transaction complete (Photos Attached)

Please refund my money or atleast give me the timeline for refund as it is not showing on app....
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J
Jaspreet246
Dec 22, 2020
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Money got deducted, No tickets confirmation

IXigo,

This is the second time my money is deducted but i haven't received any confirmation about my flight tickets from Delhi to Mumbai, spicejet flight.. Is this a joke to put your customers in a worried state. I need refund or ticket confirmations now....
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E
eskumar2000
from Chennai, Tamil Nadu
Dec 5, 2020
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Balance-due to covid cancellation

Dear Sirs,

I have booked ticket through IXIGO to spicejet through their online portal portal ixigo.com, with the following booking ID details.

IXIGO Booking ID IF[protected]:
Date of booking 19th Sep 2020 Airline PNR number Z7QGPY Airline Spicejet. Amount paid Rs 8067
Due to COVID 19 airlines have cancelled their flight I have requested spicejet to refund the amount, which they have did it....
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S
Susmita Chandra
Nov 17, 2020
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I want to delete my ixigo account

Hello, I desperately want to delete my ixigo account .
As my mail is pawned by ixigo .
And it is shameful .
My registered email address
susmita.[protected]@gmail.com .
I want this to accomplish as soon as possible....
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D
Dushyant969
Oct 13, 2020
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Amount debited but train ticket was not booked.

I booked my train ticket from ixigo app on 13th of October 2020 on 1:48 pm but ixigo deducted the amount of Rs. 734/- but didn't book the ticket and not showing any information regarding my payment in app and didn't received any mail or notification.
Transactions id is P2010131347548002940319
And amount paid to ixigo. via phone apy UPI. please find the attached screenshot of payment. and refund the amount ASAP....
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K
Kunal B
Oct 3, 2020
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Flight cancellation and refund

Hello

Mr. Aloke Bajpai
i have booked a bombay patna flight with a insurance for cancellation travel date : 25/09/2020 i have cancelled the booking on 23/09/20, but it still says cancellation pending and none of your incompetent customer care executives are able to provide me proper resolution. if i am booking a ticket via IXIGO, it should be your responsibility to get my refund ticket and the insurance for which...
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R
Revanth Nutenki
Aug 30, 2020
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payment done - details not showing - ticket not booked

As i have given my upi address and i got payment request in my google pay. I've made the transaction. But after coming back to the ixigo app, there's no page showing my booking or my payment status or anything like that. So what's with this now?? I should atleast show either ticket is booked or not? So where's my money gone? What kinda service is this??...
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R
R Soni 9950
Jul 3, 2020
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Want to deactivate my ixigo account

Hello I want to deactivate my ixigo account.
Reason I already have another ixigo account.

The deactivate account user id/ mail is
[protected]@gmail.com.

Please deactivate my ixigo account.
Thank you....
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R
rahulsingh2107
May 23, 2020
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Fraud and harassment by Ixigo

Address: Flat No.1070, I-Block, 5th Avenue, Gaur City-1, Greater Noida West, UP-201307.

Dear sir/mam,
I had a credit shell of rs.3, 430 from indigo for the ticket i booked thru ixigo for travel of my wife and 2.5 year daughter on 21st march 2020 which got cancelled by the airline due to covid-19 pandemic.
After getting some relaxation from the ministry of civil aviation and dgca in lockdown-4, i re-planned my wife and daughter's return from their hometown to noida at our home as they got stuck there since 2.5...
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B
boss pandey
Feb 3, 2020
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train ticket booking issues

Dear sir

Today i'm booking my train tickets but the amount of two tickets 1337.70rs debited in my account but the tickets are not booked
So please cancel my booking and return that deducted money
My transaction by Bhim upi
So please check the issue and support

Time -Today 9.20am
Passenger 2. Varanasi to borivali
Total amount -1337.70
By Bhim upi

I...
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K
Kuldeep Jain A
from Bengaluru, Karnataka
Oct 17, 2019
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refund money of failed transactions

I tried booking tickets from ixigo app on 15/10/19 from Banglore to kachegoda, but my tickets wrnt booked and my money was deducted from the account .I haven’t received any message so far from the team.And my transaction was done through UPI and am attaching the details here.kindly refund my money .I have spoken my bank and as well as irctc, but they said they cannot Solve this and only ixigo can solve this .kindly look into this and make...
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