Ixigo Complaints & Reviews

Payment fraud by ixigo customer service call center by me so I complained in our city syber cell and police control room and my bank also.total 99724 amount widrow in my account by ixigo custmer call center associates in 5 to 7 minits and payment widrow by 8 transection in my account one amazon purchase and 7 more add money in paytm.
So pls kindly note down my complaint and refund my payment please...

Actually i booked a train ticket from tirupur to chennai central in cbe mas express today (21.04.2019) and (22.04.2019) but the booking didn't take place successfully only the amount from my account was taken and it showed that the session got expired and i had received a mail about the refund of money.. When will i get my refund money credited and to check that if it was credited.. I want help regarding this refund......

Actually i booked a train ticket from katpadi to tirupur in coimbatore express today (20.04.2019) but the booking didn't take place successfully only the amount from my account was taken and it showed that the session got expired and i had received a mail about the refund of money.. When will i get my refund money credited and to check that if it was credited.. I want help regarding this refund...

I booked a sleeper ticket from mangaluru central to kuttippuram but it is not confirmed after the chart preparation.

It is pqwl, 44 ticket. This is the message that says, this much amount is deducted by ixigo:

Rs.236.66 debited by ecom txn using your card xx0138 at ixigo on 26apr2019 07:07:58.

Because of no confirmation of berth, i travelled to the place by general ticket which is taken from mangaluru...

[protected] i'm booking train ticket from "ixigo trains app" but my ticket was canceled. Still am not getting any refund amount yet
My booking id is : ixitr[protected].
I emailed this [protected]@ixigo.com. But nothing will happened.
But they are sending deferent screen shot. My account passbook
Screen shot sending with this id but no use......

I didn't get my refund even after unsuccessful booking attempt... This is the message sent from ixigo:

I booked on 16th april, still no refund even after 25th april 2019.

Muhammed, sorry! Booking for your kuttippuram (Ktu) - kannur (Can) train with booking id: ixitr[protected] was not confirmed. Refund of rs. 297.94 has been initiated and will be credited to your account within 5 days....

Ixigo charged my bank account but the transaction failed and ticket was never issued. When i asked them for refund there customer service said that they cannot find the trip by transaction id and didnt issue me a refund. This is fraudery and consumers should be aware.

Ixigo case :[protected]

Ixigo transaction id: ixibs[protected]...

Sr mene ixigo se 15 apr ki sam ko 6. 23 pm pr ticket book kr rha tha kisi karanvas peese kt gye lekin ticket nhi ho payi praveen kumar ke name se ticket thi delhi to srinagar 26 apr ke liye mb no. [protected] email [protected]@gmail.com 4126 pese cutt hue sr plzz kya ye pese vapas aa skte hai or aa skte hai to sr pllz mero ko 10 days wait krte krte ho gye lekin a hi tak koi refundable nhi aya or na hi koi msg aya hai...

Hello,
Today morning on 24th april i made a booking for 3 passengers in 12931 adi double decker from mumbai central to ahmedabad in ac chair car
The amount is 2028.80 rs has been debited from my debit card and even the bank details shows the amount has been deducted but still the ixigo app shows the payment has not been done! And tickets haven’t been booked please help me out....

I booked tickets from patna to howrah but some how transaction expired rs 1260 also deducted from my account... My order id ixitr[protected] plz refund my money within how may days will i get my money back. It's a very bad experience for me in ixigo.. I will think again... Before booking through this app...
Plz it's an request i want my money back......

I have tried booking tickets multiple times.. Both the times my booking failed and my money is still pending with you.. My payment id's are 2m3v2ull7uli59h6pc which i tried booking on 21 april at 7:48 pm and the other payment id is 2msbq3gvlmzncfjqg5 which i booked on 23 april at 10:20 am through upi.. Please refund my money.. All my money is stucked
I want to book my tickets immediately and this mess happened because of your appbr...

Actually i booked a train ticket from mannarkudi (Mq) to tambaram (Tbm) in mannai express (15.14.2019) but the booking didn't take place successfully only the amount from my account was taken, and i had received a mail about the refund of money.. When will i get my refund money credited and to check that if it was credited.. I want help regarding this refund..

Thank you,...

Failure of ticket booking and deduction of money from my sbi account, but there is no transaction details of my deduction in ixigo app history...
And i couldn't able to cancel or to do anything to refund my money back..
I have attached photo for details of my money deduction from my account..
Plzz help me to get my money refunded.....

Dear ixigo iam booking on 14/04/2019 renigunta to howrah but payment is successful but booking is failure iam not received my refund plz give me my refund my i'd ixirt[protected] amount is not come i need my amount rupees 9941 plz give if iam waiting for 8 days but no response my account number [protected]. If you not give i will definitely go to suicide. Plz help...

I was try to book train ticket in ixigo app from tirunelveli to ernakulam in sleper class ticket in jamnagar express for rs.220. While booking transaction amount is debited and received msg from bank but i didn't get ticket from ixigi ewhile checking passbook ixigo received amount from bank account without any ticket issue and in our app there is no other customer complaint no. I need refund of my full ticket fare of rs.220....

While, booking a ticket from ms to rmm, cash has got debited from my account but i didn't receive any ticket confirmation message or email.in app transactions, it shows "booking pending".
And will get updated in 40 minutes but even after 40 minutes, i didn't get any uldates yet. What to be done now? When will i get my money back, how to contact your team?...

Hello Sir/Madam,
I wanted to book my train ticket from Jammu Tawi to Kalka for 8th May. In the process of booking through ixigo today, the transaction expired before the booking completed but the amount was deducted...
As my transaction expired for today can I book my ticket on the same transaction tommorow?
The transaction receipt is attached......

I had trying to book train ticket on ixigo app of train no. 22403 on 20 april 2019.
I was making payment through debit card.

While booking, ixigo deducted amount ₹993/- from my account but then they did not book mt ticket.
Ixigo did not send me any transaction i'd as well as sent directly interruption occurred massage.


There was no contact no. As well as they did not send any transaction...

While booking a train ticket from new tinsukia ntsk to new jalpaiguri njp on date 25/04/19. But the amount had debited from my bank account but ticket is not found. How will i get the money back to my account. As it urgent to make ticket but this issue make me a problem.
I made the ticket from other person, but for this issue make me to pay money two time. Please help to solve this as soon as possible.
And please credit the...

Dear sir,

I have been regularly booking irctc tickets through your esteemed app.

Yesterday i booked a ticked from kottayam to ahmedabad junctionn through your app and successfully made the payment.

However at the time of logging into irctc credentials the transaction did not go through successfully.

The transaction history in your app shows "payment successful booking pending".br...