[Resolved] Ixigo — payment successful but booking failed
Raipur, Chhattisgarh, India
Paparth kaneriya on Jun 23, 2018
Dear sir/ mam
I request to solve my problem
Date of 16th june 2018
My two order id for train booking is
Transection of amount was deducted from my bank account but booking was failed and still the amount of booking is not refund in my bank account please refund in my account. I wish that my problem is resolved as soon as possible. Thank you
Complaint marked as Resolved Jul 27, 2018
[Jun 23, 2018] Ixigo customer support has been notified about the posted complaint.
Verified SupportIxigo Customer Care's response, Jun 26, 2018
Greetings from ixigo!
Please be informed refund against the shared ids has been already initiated from our end. We have sent the details to [protected]@gmail.com.
For any other assistance feel free to write to us at [protected]@ixigo.com.
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