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Ixigo Complaints & Reviews

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Last updated Apr 26, 2024
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Ixigo reviews & complaints page 111

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T
Thiru13119
from Virudhunagar, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

train ticket has not booked but money has reduced from the account

Address:626004

I have played money for train ticket booking it has reduced from my account but the ticket still not received by me i want money return back or i need my tickets soon in one or two days while my money of sum 175 have been taken from my account the ticket is to virudhunagar to chennai eggmore sure i need my ticket please i request u to take the sudden action of this complaint money have been taken from chandrasekaran. T's account my name is...
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S
Sarwan Jain
from Bhusawal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not made

Address:416115

Hi I Am sharwankumar Jain I have recently made a booking of Dadar Bikaner express
It shown that ticket was confirmed and thus I booked but it was not confirmed
also I didn't got my money back. This is the message that I received

sarwan, Sorry! Booking for your Dadar (DDR) - Bikaner Jn (BKN) train with Booking ID: IXITR[protected] was not confirmed. Refund of Rs. 2988 has been initiated and will be credited to...
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A
Aesthetic Ąbbý
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment made but not booking tickets.

Hi sir
This is Abhishek I have tried yesterday night to book tickets from Hyderabad to New Delhi By flight Go- Air G8 426 Timing 2300 to 0120 on 29th of may I completed my payment from clear trip By IXIGO APP But I got neither my trip ID nor any message or email regarding that There was some server problem With details provided below rahulrohilla2007gmailcom Name Abhishek [protected] this number working [protected] this number lost...
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S
shivamkrpandey
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding my refund

Address:Lucknow, Uttar Pradesh, 226025
Website:Ixigo.com

Hello

I try to book train ticket on 16-may-2018 from lucknow to dhanbad train no-13308 ganga sutlaj express. Payment amount haa been deducted but booking failed. It said refund will be credit in your account within 5 daya but not get any refund. Please refund my money.
Order id-ixitr[protected]
Email [protected]@gmail.com
Bank statement are given in photo...
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K
KingZodiac 1332
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

train ticket refund not yet received

Address:Mumbai City, Maharashtra, 400089

Transaction id: n8ys8t3c9rgo1frym

Refund amount 6610.00

Reference id: [protected]

Pnr: [protected]

The above refund was processed by you on 10th may 2018 as informed to us and it was also informed that refund will be received within 5 to 8 working days.

Today's 20th may and till now this refund has not been received in our account.

Please let us know why....
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N
Nikhil Kodag
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted ticket not booked

Address:410218

Hello,

I have booked flights tickets (Details as below) from app of ixigo. The amount has been deducted from my bank but no tickets confirmation has been received.

Flight details:

Mumbai - bali (29th june 2018)
Jet airways 9w12 mumbai to singapore
Jetstar asia 3k245 singapore to bali

Bali - mumbai (5th july 2018)
Jetstar asia 3k242 bali to singapore
Jet...
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B
BIjinu
from Kasaragod, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount payment

I had registered traintickrt and that was failed. But i didint receive the amount back. Reference id is [protected]. Please refund my amount. My mail id is [protected]@gmail.com. I have tonget 300 rupees as refund. Once i received an email with the following reference id. But i didint get the amount. But i was not able to reply to that mail id. Please make a solution. Refund my ampunt. As soon as possible...
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P
Pardeepshivi
from Noida, Uttar Pradesh
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please correct my name spell in ixigo train app

Address:New Delhi, Delhi

Sir
I am pardeep singh ixigo user my real name is pardeep singh but ixigo id is show pardeep singh. Please change it sinvh replace to singh my email id is [protected]@gmail.com and my ixigo registered mobile number is [protected].

Please my name spelling correction sinvh replace to singh. I hope you understand my problem and solution it as soon as possible.
Thanking you
Pardeep singh...
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A
Animesh Khanna
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashback of rs. 750 not received

Recently booked a flight ticket from pune to delhi of 21st june 2018 vide trip id emt45908598 in vistarauk 992. As a commitment provide of rs. 750 as cashback in the form of ixigo money i retained the services of ixigo. After making the flight ticket, i was shocked to see that till now i havent received any ixigo money as committed by the ixigo
I hope for expedite resolution of this issue...
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S
Shayon Dasverma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect refund initiated - ixigo + cheap ticket scam!

Address:560038
Website:Ixigo.com

I cancelled a flight ticket from bengaluru to new delhi on 7th may. The confirmation mail from ixigo as well as the cancellation menu showed a deduction of around inr 3600/-

The email from the ixigo stated confirmed that i will receive a refund of inr 6379/- however, today i got an sms with a refund of rs 515.00/- instead of 6379.

This is just a scam being done by ixigo and cheap ticket. Even the indigo airlines...
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K
Karthick Segoy
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

we can't receive a refund

Address:Madurai, Tamil Nadu, 0064006493l9020

Good evening sir,

Sir, we are reserve the train ticket for (06/05/2018) trivandrum to madurai junction. Journey date (07/05/2018). Train no.56701rupees 135.00 debited my bank account, but the ticket was cancel. But we can't receive the refund. So please kindly return the money for my bank account please quickly.

Thank you.


Your truely,

Karthick...
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U
U P saini
from Haridwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i have not received refund for rs.1674 despite your message dt.7.05.2018 atm 74332748126812543871490 pl. resolve the issue at the earliest

I have not received refund of rail reservation for ra.1674 despite your message dt.07.05.2018 that
It has been processed and money will receive within 48 hours. Atm 74332748126812543871490 till date our bank account has not credited please check and refund the amount. It is too late despite your message on it. My email id up. [protected]@nic.co.in
Pl. Refund the above. Amount
Thanks...
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V
vik9088
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment not refunded for cancelled train ticket

Sir, I have booked a ticket of SEALDAH-BALLIA (13106) from Shahpur patoree to Sealdah on 9th May 2018. The transaction for the said journey was completed but just after few moment I received a text message that my ticket was not completed and my money will be refunded in 5 days. Till now I have not received my money.
My transaction id is: I7LMIPG9PCCNMGYFI.
EMAIL ID: [protected]@gmail.com...
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T
tamunti devi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund initiated

Address:Surat, Gujarat, 395005
Website:Irctc

Dir. Madam /sir
I had booked a ticket 04/05/18 on. Train number 19063 danapur exp. Ticket not booked and b the amount of rs. 1847 was deducket
The transaction id:
Till now i have not received the refund amount so kindly look into
Metre for fast results for my refand
Thank you regards
Mukesh ravani
Email id. [protected]@gmail.com...
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P
Pardeepshivi
from Noida, Uttar Pradesh
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refund my booking failed amount 615

Please refund my train tickets booking failed amount 615 for 3 members from nzm to gwl train no 19326 booking date 13/05/2018 my ixigo booking order no # ixitr[protected] my failed amount credit in my bank account as soon as earlier. I am ixigo user my id is pardeepsi and email [protected]@gmail.com refund when credit 48 hours complete from booking failed.
Please resolve my problem earlier
Thanking you
Pardeep Singh...
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R
rohit tikari
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

re: transaction id: igujiwwo5vfkmlp6 refund of amount 1894

Address:Patna, Bihar, 800001

Dear madam/sir,
I had booked a ticket on 11.04.18 on train number 12303 poorva express from patna to new delhi but unfortunately the ticket was not booked &b the amount of rs.1894 was deducted.
The transaction id: igujiwwo5vfkmlp6
Till now i have not received the refund amount.
So kindly look into the matter for fast result for my refund.
Thanking you
Regards
Rohit tikari

My...
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A
Ayushi3599
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money in due time

I was booking 2 tickets, one from jharsuguda to cuttack in tapaswini express another from bhubneshwar to jharsuguda in bhubneshwar-rourkela intercity. The booking failed but the amount was deduct from a/c. Though the stimulated time is 5-7 working days, i need the money urgently. So please refund my money as soon as possible. Kindly refund rs 430 of tapaswini express and rs 500 for bhubneshwar-rourkela intercity express. The booking was done...
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S
Sunil_234
from Mumbai, Maharashtra
Jan 12, 2023
This thread was updated on Jan 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment successful booking pending

Address:Mumbai City, Maharashtra, 400063
Website:ixigo iphone mobile application

Dear sir,

I have been regularly booking irctc tickets through your esteemed app.

Today i booked a ticked for new delhi to mumbai central through your app and successfully made the payment.

However at the time of logging into irctc credentials the transaction did not go through successfully.

The transaction history in your app shows "payment successful booking pending".
br...
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H
Harshwardhan Patil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't get refund of rs.480 after transaction failure.

Website:www.ixigo.com

Dear sir,
I booked a train ticket from nasik rd station to csmt for sevagram express (Departing from nasik road station on 5th may) on 3rd may 2018. Unfortunately, the transaction was failure and i got the message that the refund process will be commenced in 5 working days. 5th may morning, i received another text that my refund process has been commenced and cash would be transferred to my bank account in 48 hrs. It's been a week...
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M
Mounika Gona
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about my debited money from account

I booked my ticket via ixigo trains app but the ticket was not booked but in app it shows as payment initiated and the if the money has been debited it will be refunded in your account with in five days even though after completion of five days also money is not credited to my account so please refund the debited amount to my account please kindly process my complaint...
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