Ixigo Complaints & Reviews

I have book ticket from raipur to bilaspur on 17th june 2018. I have tried to book it for 4 times. And everything time i got a message payment successful and booking pending... 3 times my account was debited. Only one payment status is showing that refund is initiated. But till now other two payment refund is not updated.
I thought it was some network problem again in evening at 10 pm i tried to book the train ticket from raipur to bilaspur. Again same problem. Payment successful and booking pending. What is this yaar.

I think you guys. This people are cheating us. Just making money by cheting customer like us.
I have decided to not to use the app again. I will install it once i get all refunds.

One or two transactions failed. I can understand but for every transactions it is the same story.

I was making a train ticket from kanpur to etawah via gomti express i. E. 12419,
It was a cc ticket and total fare was ₹620/-.
I paid via my bob debit card. Transaction was successful but unexpectedly i couldn't make the ticket.
I was assured that i will get my money back within 5 days but now its more than that.
My ticket was of 11 june at 10.01 am.
Therefore i want my money refunded back as soon as possible.

Booked a flight from hyd to phoenix with the code save11
From [protected]@gmail.com (Ixigo account)

Following details are

Emirates flight 525
Aug 3-confirmation #emt[protected]no updates
Hyderabad hyd
4:35 am
Dubai dxb
6:40 am
Emirates 525
Hyd to dxb aug 3, 4:35 am
Emirates 201
Dxb to jfk aug 3, 8:30 am
Jetblue 135
Jfk to phx aug 3, 8:23 pm

Hai.
I had booked my train ticket on ixigo and the amount transation had done successfully but last i had loos my password and i did not get my tickect
So the booking had failed. So the deducted amount of 230 did not refunded till today
Id number id:ixitr[protected] i had wite till 5 days and amount did not refunded can u take necessary arrangement for refunding the amount as soon as possble.

While booking train tickets our transaction has been successfully done. But would entered wrong password so booking cancelled. Message for refunded money came as money will be refunded with in 5days but not refunded till now. But in app it is showing status as refunded. Its approximately 20days till now. I want my money back. I already complained several times but no response is there for my complaint.

Booked train ticket from paramakudi to chennai since it was emergency tried three time to book the ticket though it was failed from first time itself. But the money was debited all three times. Later received message saying that will refund the money within 48 hours but its become the double of the time still not received the refund, please do the needful.

Total amount need to be refund - rs.3438/-

Message no-1
Refund of rs. 1146 for your paramakkudi (Pmk) - tambaram (Tbm) train booking has been processed to your bank. The arn number is[protected]. You should receive this amount in your account within 48 hours. Thank you, team ixigo.

Message n0-2
Refund of rs. 1146 for your paramakkudi (Pmk) - tambaram (Tbm) train booking has been processed to your bank. The arn number is[protected]. You should receive this amount in your account within 48 hours. Thank you, team ixigo.

Message no-3
Refund of rs. 1146 for your paramakkudi (Pmk) - tambaram (Tbm) train booking has been processed to your bank. The arn number is[protected]. You should receive this amount in your account within 48 hours. Thank you, team ixigo.

I booked a round trip from turin (Italy) to mumbai (India) from ixigo which goes via london.
My complaint is that :
1) why ixigo provide flights via uk borders if the person is going to travel from europe to india without providing information alert about the transit visa.
2.) ixigo never showed me a notification or alert for the transit visa i will require for travelling through uk so in that case false service.
3.) ixigo talks about customer satisfactions and does this frauds to the customer. Also "without providing any after support".

I booked bus ticket in red bus from delhi to haridwar dt 11.06.18 but amount 1380 debited my credit card account but no ticket issue please credit 1380 in my account asap. I also call red bus customer care no but no ticket booked and no massage in my mobile no and my email id please slove my problems atlist and and two working days
My name satyabrata kar
M. No [protected]
Mail id [protected]@gmail.com

I booked my 2nd ac train tickets new delhi to warangal on 3rd june 2018 it cost 7423rs. My tickets were not booked and at the same time total amount dedicated from my account. Msg came from there side that within 5 days they will refund my money but till now 9 days are over they did not refund my money. They even don't provide any customer care no. From where we can ask our refund status.

I had booked a ticket from mangalore to mavelikkara on 24/5/2018. Following the booking i got a message saying that the ticket was not confirmed and the refund will be initiated in 5 days. But till now i didn't get any refund in my account and it's been more than 15 days. I hope you will look on this and do the needful. Attaching the message i received during booking procedure.

Akshaya, sorry! Booking for your mangalore cntl (Maq) - mavelikkara (Mvlk) train with booking id: ixitr[protected] was not confirmed. Refund of rs. 1348 has been initiated and will be credited to your account within 5 days.

I booked a ticket from bhopal to banglore for 2nd july 2018 but booking status is pending. I booked on 10th may at about 0348hrs. It's been quite a few hours that there has been no status generated and payment has been made successfully. I am not able to book my ticket now as it is an urgent requirement. Please do the needful and refund my amount as soon as possible.

I had booked a vistara flight through ixigo for 18th june[protected], amount paid rs 3849/-) which i cancelled on exactly one month earlier that is on 18th may, 2018. Even though the flight was marked as 'fully refundable', i have been informed to have been deducted the full base fare (Rs 2450) and will be refunded just rs 1400/-. I have 2 complains regarding the issue:
(1) vistara website states that there is no cancellation penalty if cancelled before 72 hours, and i have made the cancellation a whole month before. Then why have i been deducted this much amount?
(2) it's been nearly 20 days from cancellation, and i've checked with vistara and sastitrip both, that they have initiated the payment then only, then why is ixigo taking so much time?

I am afzal alam, i had tried to book a train (15015) ticket between bhopal to yesvantpur on 8th june 2018 bearing booking id ixitr[protected] but as i made transaction 1284 rs. Deducted from my debit card account but i didn't get a ticket. So when i should get my my cash refund... I regret to state that this kind of problems should be resolved within 24hours. Hope ixigo will respond quickly...

Refund of Rs. 700 for your train booking PNR [protected] has been processed to your bank. The ARN number is[protected]. You should receive this amount in your account within 48 hours. Thank you, Team ixigo.
Refund of Rs. 1314 for your C Shivaji Maharaj T (CSMT) - Ratnagiri (RN) train booking has been processed to your bank. The ARN number is[protected]. You should receive this amount in your account within 48 hours. Thank you, Team ixigo.

I jitendra kumar booked a ticked before 2 week ago 13/05/2018
From warangal to jhansi in ap ac express

Ticket process was not completed and
I have paid 2000+money for my ticket ac 2-tier ticket
I have recived a mail and message from ixigo about rturn money but no action come

My money not return in my account pls do something about my problem
I faces many problems
Pls changes ur poor service and take a action quickly

Your app ixigo is showing that rs1917 is refunded but it is not added to the bank.. And no msg is given by you that it is refunded just your is app is displaying it... And it is also not there in bank transaction history that this type of amount has been credited... So look after this complaint asap... Because yoy said refund will be done in 3 to 4 days but it is the 10th day.

My refund of 1394/- of train ticket from nagpur to jabalpur. Refund of rs. 1394 for your nagpur (Ngp) - jabalpur (Jbp) train booking has been processed to your bank. The arn number is 74332748149814871188524. You should receive this amount in your account within 48 hours. Thank you, team ixigo. But my refund is not received yet. So pls refund it as fast as possible. Booking id - ixitr[protected]

Booked a ticket with trip id:4056865
Pnr:qc7s5x
Airlines cancelled the ticket because of operational reasons
Paid 960 using my credit card and 1250 fromixigo money
I got only 460 credited to my card till now
Lost 500 bucks and did not get ixigo money 1250 that i used for this booking
The cancellation was done by airlines. Why should i be penalized?...

I want my money bock which i have book a train ticket in your website for virudhunagar to chennai eggmore which ticket was not booked but money have reduced from my account in the sum of 175rupees which the money i wants return back my name is thiruppathi i already registered acomplaint about that now i am registering an another complaint on you i want my money back in 2 days else i surely give a police complaint on you this was a sured one.

I have booked and ticket that I have that has been failed but amount has been successfully charged and another account ticket has been booked but I have cancelled it so the amount refund has been not claimed in my bank account so please refund my amount as soon as possible so please refund my amount rupees 5412 and rupees 7343 so in my bank account my bank is SBI so please refund my account as soon as possible