Ixigo Complaints & Reviews

My ticket status is still pending since 4 hrs .i had bookes 3 ticket from JHS to LTT train no. 12174. When i booked availability was WL/10 . if ticket cancel or booking unsuccessful so when i get refund amount. And full amount will return .? My booking details is following.
Booking Id: IXITR[protected]
Train Name: Udyog Nagri Express
Date of Journey:[protected]...

I wasn't able to book a ticket and my balance of 1590 was deducted from the account... It's been 2 weeks still there's no refund.. Pls refund back...
I've tried contacting them since 2 days...
I've mailed them so may times but there is no reply at all.. It's not the way you guys keep ur customer updated... Please do reply us fo our queries. And refund me back......

I made a transaction from ixigo and entered irctc login id and chose ola wallet for payment but ticket was not booked and in ixigo it showed error something like "parameter missing.." but in ola wallet statement its showing "transaction with payuglobal successful". Debited amount - 1280, date and time :19 aug 2018, 01:55 pm and transaction id dqk6-c8z3-bunr. But in ixigo there is nothing visible about this transaction. There is no transaction...

I was trying to book my ticket for train 11057 from dadar to dhule which was failed for some reason from the ixigo site. The amount was deducted. But the ticket was not booked.After several retries the ticket was not booked nor receiving any reply from there end. The order ID of the same is IXITR[protected]. I didnt received my refund nor the ticket was booked....

I tried booking train tickets using ixigo app.
It took the payment bt somehow couldn’t book the tickets.. so promised to refund within 5 days.. after which they stoped replying my mails sent to [protected]@ixgo.com
and [protected]@ixigo.com

My details are as follows..
Chaitanya Zaveri
[protected]
[protected]@gmail.com

Transaction details are as per screenshot attached to complaint...

Hello
I tried to book a ticket of spice jet from new delhi to patna on 03/08/2018. The flight number was sg8144 and the departure date was 24/08/2018. The required money ₹2795 was deducted from my bank account but i did not get any ticket or confirmation from either ixigo app or spice jet. Please look forward to this problem because it is really freaking me out.
No trips are showing and no response i am getting from spice...

Sir,
I have booked a train tickets from
Vishakapatnam to vijayawada on
1st aug, 2018
For konark express with a pnr
Number : 11020 of an
Order no:ixitr[protected]
Around 6: 40pm, i got a message of
Money deduction from my account.
My money is deducted but its not
Refunded. It has been 10 days since then.
Please check the refund and i hope a fast...

I have booked air ticket on dated 23.07.2018 from delhi to patna from my account. Ticket not booked due to technical error and amount of rs 2339 deducted from my account.
After spend of 16 days refund not given by you. Kindly refund my entire amount.

Payment i'd pay_acnjowjugdfjfa
Razor pay order i'd - order_acniyn5g0cqirt
Mobile number [protected]
Email i'd [protected]@gmail.com...

This is regarding Trip ID: [protected] : PUNE to VISKHAPATNAM
The ticket is refundable, The Booking provider (Cleartrip )had e-mailed me that they would refund the money to ixigo wallet .And Ixigo would be liable to pay the refund amount of rs 519.

In the breakdown Summary of Ixigo page, , it's showing the refund amount as Rs 0.Please refund the money which is refunded by airlines and not mentioned against any charges.br...

I tried to book a ticket on july 31st, but due to some technical issue my transaction was failed and i cancelled my booking. However the amount got deducted from the bank account for the same. Later on i receiveda message stating that your refund is initiated and will be credited within 5 days. Its been more than 5 days now and still i have not received any refund amount. Please look into this issue and reply me with an positive answer as...

Hiii sir

I name vishu i have camplan to you i have book ticket your site #*[protected]*# jud to kasipur and the payment will done to my passbook the ticket will not book trasanction will be fail (705 rs will cut) to my account and trasancation will be fail. I have camplan. (15 days) but no action in my camplan my amount is not refund.

So plzz refund my amount to back my account.
Regards
Vishu...

My transaction was failed during i was booking my train ticket... So i request you to please refund the amount... I attach the screenshot of the failed transaction... Please help me in refund action as soon as poosible so i can book another ticket of my journey... Please do it as soon as poosible as i am in emergency..

Yours sincerely...

Inr 162.00 debited to ac xxxxxxxxxxx1274 on 31-jul-2018 17:41:41-pca:[protected]:prltouvsrazp:ixigo delhi ind tot avbl bal-inr 1, 04, 920.71 on 31-jul-2018 17:41:41
Shakti, sorry! Booking for your sonipat (Snp) - ambala cant jn (Umb) train with booking id: ixitr[protected] was not confirmed. Refund of rs. 162 has been initiated and will be credited to your account within 5 days.
Re-book your ticket https://ixtr.app.link/eHSwdTlaWO...

Ixigo — irctc refund issue jul 38, 2018
Hi team,
I had tried booking ticket dated 28th july (Journey date 22 nov 2018) but ticket was not booked and got msg regarding payment failure however amount got deducted from my bank account.
It’s been 5 days i haven’t received money back in my bank account yet.
Please check and resolve it asap. Booking id ixitr[protected]...

Hi madhvi

Your ahmedabad jn - indore jn bg train booking could not be confirmed. Refund of rs.310 has been initiated. It should reflect in your account within 5 days depending on your bank procedure.

Booking id: ixitr[protected]
Train name: gnc indore express
Date of journey:[protected]

I have still not received my refund bad service eating money...

Hi team,
I had tried booking ticket twice from dli to svdk on dated 25th july (Journey date 26th jul) but ticket was not booked and got msg regarding payment failure however amount got deducted from my bank account.
It’s been 5 days i haven’t received money back in my bank account yet.
Please check and resolve it asap.

User id : prakas1339
Booking id : ixitr[protected] and
Booking id...

I have booked the following ticket through ixigo, which i want to get it cancelled

Pnr no. [protected]
Train: 18182 cpr tata express
Date of journey: 9.8.18
Class: 2ac
Destination: spj to tatanagar
Persons: 1. S c mishra, 2. Mrs. P. Pathak

Please help and guide me for cancellation of the above ticket as ixigo site does not provide provision for cancellation.

S...

Hi team,
I have booked 6 train tickets from bengaluru to subramanya road in karwar express (16523) on (20.07.2018) but the booking didn't take place and the amount of 1500/- got deducted from my account twice. Lateri have been received notification saying the booking failed and amount willbe refunded within 5 day.
The current status says that the payment is initiated but i haven't received any amount to my account. Requesting...

I made a train ticket booking, with booking id: IXITR[protected] on 16 july 2018 from secunderabad to sainagar shiridi, but the booking was failed, saying that the amount of 2257 ₹ will be refunded to my account within 5 days.
It has been 7 days, but I did not receive any refund.
Kindly, refund the amount & solve the issue.
Thanks....

Hi
I hope you have the control of train timing and schedule app of ixigo.
Here i would like to request you to see the way how where is my train is doing for their customers or passengers.
You guyz don’t do accuarated running status stataion to station.
What i mean here is ixigo app always shows wrong train position on running time and when train arrives a station, for eg;Train A arrives station Abc, then your...