Claimed

Ixigo Complaints & Reviews

3.4
Last updated Apr 26, 2024
Complaints 2402
Resolved
1518
Unresolved
884
Quick Links
Statistics
Share
Contacts

File a complaint to Ixigo

Having problems with Ixigo?

File a complaint and get it resolved by Ixigo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ixigo reviews & complaints page 112

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
W
webdev
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking not confirmed but amount deducted

I have booked the ticket from ixigo and the amount is deducted. I have received the payment confirmation mail along with transaction id, card number, mobile number, email id. I have contacted the booking provider i. E sasticket which says they did not receive the payment and they are asking to make another booking which is not convenient for me because the problem is not from my end....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rohitraje Shinde
from Murbad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund credit my account

Address:Solapur, Maharashtra, 413226
Website:[email protected]

Im booking train h nizamuddin - nagpur train booking could not be confirmed due to payment. Sir aardley 5-7 warking day campletd but not credit my refund rs. 2383 rupees.
A ticket via ixigo app, ticket booking was failed after the transaction but payment is successfuly deducted from my account.

Please trace this issue refund my money into bank account. I request you please call my number [protected] [protected] for further...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Linson12
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money got deducted from bank but didnt get the ticket or any confirmation

Dear sir
My registered email is [protected]@gmail.com
I have booked a ticket from dubai to mumbai return on 09/05/2018 amount of
19153 the
My money got deducted for my account but i didn’t get my ticket or any confirmation email
I have send u guys almost 6 email regarding this
Plz respond to my email asp
I want the refund as soon as possible
Do u have direct customer care number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Scerry
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not refund

Address:Krishna, Andhra Pradesh, 520011

Dear sir I booked ticks from Vijayawada to thadapalligudam on 8/5/2018 travailing date on 10/5/2018 rathnachal but still Train booking is pending it may take time upto 40 mints to update final status.bit still it was not updated so please try to refund my money back order I’d (IXITR[protected], IXITR[protected], OXITR) amount 480+455=935 Rs so please send cash back to my payed account sir...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akj2001
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but ticket not booked-bus ticket

I was trying to book bus ticket (On 08.05.2018 for journey on 08.05.2018) from bokaro (Jharkhand) to kolkata (West bengal) in royal cruiser bus (Departing from bokaro @ 10:45pm). After payment some error occurred and seat not booked but amount deducted from bank account.
Refer transaction id [protected], inr 1977/- deducted from bank account while booking bus ticket through ixigo mobile app. But ticket not booked. Please confirm reversal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bittu shrivastav
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the fraud

Address:Surat, Gujarat, 394107
Website:www.ixigo.com

On 05-05-18 i booked ticket from bhopal to surat i proceeded to the payment but after my money deducted from my account i didn't receive any ticket ixigo app redirected me to its home screen please provide me refund you are not even concern regarding your customers problem was it my fault that i trusted your application i have seen many complains of yours plz provide refund...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
B
bina hegde
from Ahmadnagar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment made but flight details not received

I have booked a flight ticket from Bangalore to Pune for 23rd May 2018. I have not received any confirmation. But I have received message from SBI net banking about successful payment to RazorPay (ecommerce)and money is deducted from my a/c. I had 750/ ixigo money in my wallet.Please refund my money back.
'Money deducted from our accont and ticket not received ' if such issue occurs how can we book tickets through you.Actually we...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tanu Wadhwa
from Narwana, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charges reversal not received for reference I'd: 4608505095

Address:Allahabad, Uttar Pradesh, 125055
Website:www.ixigo.com

Due to system failure tickets wasn't booked but the amount deducted from my account.
I got a mail dated 30/04/2018 for the reversal of charges that was wrongly deducted, but till date I didn't receive a single notification on that and amount is also not reversed.
The tranid is : M77FQDADPSE130ZR0
Kindly resolve the issue and revert asap....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
satya324
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight ticket not booked but money deducted

Address:Pune, Maharashtra
Website:ixigo

I tried to book a flight ticket from lucknow to pune for 10th november today i. E.
05/05/2018. The payment was successful but my ticket was not booked neither it is showing in my profile. I received a mail from ixigo that my payment is successful for flight booking but i did'nt receive my ticket. Please help me in getting my refund back.

Amount:- rs.4807/-
Booking id:- prl065pxsrb
Contact no.:- [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vinayak js
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of amount

With reference to above subject, i have booked ticket and it has been cancelled due to some problem and you told refund of deducted amount will be credited into my account and till now i haven't received any money so please go through it...
1) transaction id: lzhmzm9s6kpb9etkd
Refund amount 130.00
2) transaction id: lzu022h57bdpqmrbv
Refund amount 130.00
3) transaction id: lpn6uun1eqs33yyg6
Refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manik Bhuiya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment successful. but did not get ticket or refund in ixigo.com

Address:Kolkata, West Bengal, 700075
Website:www.ixigo.com

I had tried to book two flight ticket on 1st may 2018 in spicejet (Sg626) from kolkata to chennai (10th july 2018) through ixigo.com... When i tried to book... Payment get successful.. But ticket didn't booked... Money withdrawn from bank... But after payment get successful.. They (Ixigo.com) show session is out and no booking in my ixigo.com account. But booking is not done. I called to spicejet customer care and they told me to contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
T
Tejas Shroff
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment successful ticket not booked

I had tried to book a ticket in tatkal in 28 th april 2018 in sach kand express from bhopal to chalisgaon... When i tried to book... Payment get successful.. But ticket didn't booked... Money withdrawn from bank... But after payment get successful.. They show go to irctc... Then booking get failed..... And i didn't get my money which was taken for successful booking.. But booking is not done... So please immediately give my cash back...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Meenakshi Swarnkar
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not book, and 660rs. account se kate

Maine[protected] ko train ticket book karaya lekin ticket book nahi hua. Or account se 660rs. Kat gaye.
Message mila ki 660rs. Aapke account m
5-7 din m jama ho jayenge. Lekin abhi tak 660rs. Jama nahi huye, plz turant 660rs. Account m jama karave.

Mujhe prapt message ki copy...

Refund of rs. 660 for your marwar mathanya (Mmy) - jaipur (Jp) train booking has been processed to your bank. The arn...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rammibhatia
from Raipur, Chhattisgarh
Report
Copy

not received pnr no. status is confirmed.

Address:492001

Sir,
maine 1 april ko raipur to indore ticket book ki.Booking id tha 3347203, indigo 6E 245 8.30 - 9.50 morning.Booking amount is 2351/- payment ixigo money se kiya tha maine.Status confirmed bata raha tha.pnr no. nahi tha.phir maine ixigo main call kiya lekin site main diye no. kisi hotel ke hain.sir maine 5 - 6 din intzar kiyaki pnr no. aajaye ga. lekin nahi aaya.Call na lagne par sir maine cheap ticket se contact kiya, cheap ticket...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
Er Shahnawaz
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please refund my train ticket booking amount.

Address:Ranchi, Jharkhand, 834009
Website:www.ixigo.com

Anvt to rnc ticket booking करने के क्रम में मेरे account से balance काट लिया गया ।
मगर टिकट हमारा book नही हुआ।
Ixigo के तरफ से sms भी मिला कि आपका amount refund कर दिया जाएगा 5 days में
मगर मुझे अभी तक कोई भी amount प्रप्त...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Ankit JãMãd
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund my ixigo train booking money

Address:Ajmer, Rajasthan, 305801

Hello i booked ticket from ixigo on 11th april but the ticket has not been confirmed and also my money deducted from the account and today is 13th day from the date money is not refunded by ixigo pls let me know when will i get my money i am attaching the screenshot of transaction and the mail i received from ixigo pls send my money fast bcs its been 13th day....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shri Tulasiramps
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but ticket not generated

Hello
I tried to book a ticket of her airways from new delhi to chennai on 24/04/2018. The flight number was 9w 739and the departure date was 14/06/2018. The required money ₹3954 was deducted from my bank account but i did not get any ticket or confirmation from either ixigo app or jet airways. Please look forward to this problem because it is really freaking me out.
P. S. I had tried ixigo for first time and if this issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Shyam Sharma Shyampura
from Narwana, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to receive ixigo money

I have book fligh from mumbai to jaipur by ixigo app but still i'm not getting my ixigo offer money cashback... I booked flight on 1st april. A offer was showing on the screen... So i book the flights but i didn't found the money.. Please check it and send me the offer money.. My booking trip id is [protected] from mumbai to jaipur. I want to book one more ticket. But i'm unhappy with ixigo...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jyoti stomar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket reschedule

Address:Mumbai City, Maharashtra, 400005

I booked ticket from ixigo the trip id[protected], on 27th april, i requested to reschedule the ticket for return journey on the same route with dates 3 june and 12 june which cost around 8000-/rupee and cost of my current ticket is 8650-/ so after cutting the convenience fee which is 2250, i need to pay almost 2-3 thousand rupees but no co-operation from these people. And they are demanding me to pay 10300-/ for rescheduling the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Singhguru
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted from bank but train ticket not booked

Address:New Delhi, Delhi, 110003
Website:Ixigo trains

Sir a day before yesterday iam booking a ticket from new delhi to amritsar of amritsar shatabdi train in executive class of rs. 1749/- which runs in evening 4.30pm from delhi to amritsar on a name of gurpreet singh but the amount deducted from my bank account and ticket is not booked so plz solve this problem as soon as u can plz reply iam waiting....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy