[Resolved] Ixigo — refund not initiated yet

abhishekk450

from Khagaria, Bihar

Address:

Lakhisarai, Bihar, 811311

Dear sir,
Following ticket has been cancelled on 27th december :-
1.) pnr: [protected]
Booking id: ixitr[protected]
Train name: pnbe ers express
2.) pnr: [protected]
Booking id: ixitr[protected]
Train name: coromandel exp
Request you to please initiate the payment as of now i have not received the payment yet.

Claimed that refund will initiate but not done

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Feb 6, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2019

Ixigo Customer Care's response Hi Abhishek,

Greetings from ixigo!

We wish to inform you that refund against both the shared PNRs are already been processed at our end and we have mailed you all the details at er.[protected]@gmail.com. Request you to please check your inbox and bank statement once.

For any further assistance please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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Comments

Sukhveer Yadav

from Hyderabad, Telangana

Sir I have booking train from delhi to lucknow but time over when I book ticket but payment already done... So please i request to u that please resolve my problem reference id-[protected]
Transaction ID: IXI-2OMHUJQJCL2S9TVLYJ-1
Refund Amount 544.00

m hareesh

from Bengaluru, Karnataka

Hi dear my self HAREESH
I have cancelled my2 tickets on 5th November, but still not refund the amount what is the problem please let me know
Order I'd= IXITR[protected]
order I'd= IXITR[protected]
please solve my problem urgent

m hareesh's reply, Dec 29, 2018

Please refund my cancellation tickets amount

Rakesh S M Rakesh

from Bodinayakkanur, Tamil Nadu

I have booked a train from SBC to NGP it says booking is pending and money got deducted pls refund my money or update the status