[Resolved]  Ixigo — train ticket not booked but payment is debited from my card

Website:ixigo

02.12.18. I booked train ticket dindugal to jolarpettai. But ticket was not booked. But payments was deducted in my account amount rs, 235/- (Train chennai to nagarcoil special train) booking from dindugal to jolarpettai) (Train no : 06008)
Date : 02.12.18. Please refund me my money immediately.

Nagarcoil to chennai train with booking id ixitr[protected]

My mail id : [protected]@rediffmail.com
Cell : [protected]
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Jan 11, 2019
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2018
Ixigo Customer Care's response
Hi,

Greetings from ixigo!

We wish to inform yu that refunnd against the shared id IXITR[protected] has already been processed from our end. Please check your mail box we have sent the details to [protected]@gmail.com.

For any further assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
Complaint comments 

Comments

After entering the card details and otp it is showing oops Try again, I tried with multiple cards Everytime it is showing the same error. Technical problem try again. Kindly resolve, I'm not able to book tickets because of error

Payment successful but booking failed money refund.

Chandreshkum's reply, Dec 6, 2018
Money refund
Refund moeny booking pension please re fund my account
Nagnath Dindgire's reply, Dec 6, 2018
Please

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