Ixigo Complaints & Reviews

This ticket was cancelled on 10 Dec, 2018 and they comitted to refund it within 4-5 days an amount of ₹670 but still they have not done. While emailing at [protected]@ixigo their support is worst and they send info about previous cancellation and no talking of this one. I'm attaching the screenshot of the details of cancellation. Kindly look into the matter. I want my money back.
They till now have acted in fraudulent way and never refund it. Please take stringent action and get it refunded.

+1 photos

Jan 20, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

Ixigo Customer Care's response Hi Tushar,

Greetings from ixigo!

Thank you for writing in. Please be informed refund against the shared id has been initiated and should have been reflected into your account by now. request you to please check your bank statement once.

In case of any other assistance please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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Address: Kolkata, West Bengal

Trying to book two tickets from howrah junction to puri through ixigo application.646.98 amount got deducted from account but booking got failed.i want my full amount refund in my bank account.i was even unable to contact with ixigo customer care not a single number is valid.it was really very worst experience to use the application.please solve this as soon as possible and refund my amount

Jan 19, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo!

Please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better.

You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

Looking forward to your reply.

For further assistance feel free to write to us at [protected]@ixigo.com

Regards,
Team ixigo.

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I was booking a train ticket from falna to mumbai for 21 dec 2018 and i clicked on upi option...then proceeded with the payment on google pay.and then amount debited from account here is the message from my bank
Rs 1597.00 debited from a/c **0551 on 17-12-18 to VPA ixigo.[protected]@axisbank(UPI Ref No[protected]. Not you? Call on [protected] to report

And then i switch to ixigo app to continue the booking nut it showd me a error and went to payment page again...i got no messages from ixigo or irctc regarding booking... payment is debited from my account and no booking is completed and there is no.information regarding the transaction on ixigo app or website...i need refund and ixigo doesnt have phone number to contact or anything like that please help...

+2 photos

Jan 20, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

Ixigo Customer Care's response Hi Sudarshan,

Greetings from ixigo!

Please be informed we have sent the refund details against the shared transaction to your mail id [protected]@gmail.com.

Request you to please check your inbox once.

For any further assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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P

Paplu5575

Jan 21, 2020

I am booking ticket on 26 Nov 2019 at 23:12:14 . I was deducted 202.70 ₹ but ticket not booked so kindly refund my money reference no[protected] mobile no [protected], [protected] email address [protected]@gmail.com
Thank you
Abhishek pratap singh
Patna

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P

Paplu5575

Jan 21, 2020

I am booking ticket on 26 Nov 2019 at 23 :12:14 for online. I deducted 202.70 ₹ but ticket not available so kindly refund my money reference[protected] mobile no [protected], [protected] email address [protected]@gmail.com
Thank you
Abhishek pratap singh
Patna

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P

Paplu5575

Jan 21, 2020

I am booking ticket on 26 Nov 2019 at 23 :12:14 for online. I deducted 202.70 ₹ but ticket not available so kindly refund my money reference[protected] mobile no [protected], [protected] email address [protected]@gmail.com
Thank you
Abhishek pratap singh
Patna

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Address: Ramgarh, Jharkhand, 825316

Flight cancelled due to airlines but i haven't getting returnd money in my booking account against cancelled ticket.
I booking my flight ticket chennai to kochi via ixigo site through by airlines of vistara. But after some days i have got a text message that your booked flight is cancelled dut to operations reson. Then i talk to vistara help line number he told me my flight of course cancelled. So he advised cancelled this ticket and be plan another flight because that our vistara no flying.
Then i have cancelled this ticket through customer care of vistara.

Jan 20, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

Ixigo Customer Care's response Hi Desh Raj,

Greetings from ixigo!

Thanks for writing in. We could not find your booking details. Kindly help us with the information below:

Name of the service provider: Cleartip, Yatra, Sastiticket and the booking id.

Email ID and Contact number used while booking.

For further assistance please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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Hi team,

I tried to book the ticket from kr puram to eluru. Ticket status is pending and money was deducted. My friends are also facing this type of probelms.

Please find my booking id and please resolve my issue as soon as possible

Booking id : ixitr [protected]

Bank account : icici bank account

Please refund my money. Kindly do the needfull for the same

Regards,
Sirisha

Jan 19, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

Ixigo Customer Care's response Hi Sirisha,

Greetings from ixigo!

Please be informed booking against the shared id is failed and refund shall reflect into your bank account within 5 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.

Rest assured! Your money is safe and will surely be refunded to your bank.

Please write back to us at [protected]@ixigo.com, in case of any further assistance.

Regards,
Team ixigo.

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Greetings,
I booked a train ticket from hatia to samastipur from ixigo today. The money was deducted from my account but ticket wasn't booked nor did i receive the ticket confirmation message. Please let me know as soon as possible if my money will be refunded or the train tickets will be confirmed. Please solve this issue as soon as possible.
Thank you

Jan 16, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2018

Ixigo Customer Care's response Hi Harshita,

Greetings from ixigo!

We couldn't find your details. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better.

You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

If you need any other assistance, feel free to write in at [protected]@ixigo.com.

Regards,
Team ixigo.

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Y

Yathish2594

from Hyderabad, Telangana

Dec 16, 2018

I made my cancellation of my trip on 20/10/2018 and I did not get my refund amount until today and their is no proper response of my complaint

money deducted but booking failed - Comment #3299605 - Image #0

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S

Sameer hariyani

from Ahmedabad, Gujarat

Dec 18, 2018

Please chek this my payment complet in booking faild

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H

Hari100111

from Chennai, Tamil Nadu

Dec 18, 2018

My ticket had been failed ...but money has ot been refunded..my ticket id is ICITR[protected]

money deducted but booking failed - Comment #3302241 - Image #0

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I tushar kumar booked ticket from dto to jbp on 13 dec 2018 but after getting directed for payment and money (₹888.49) deducted from my account i didn't receive any ticket and ixigo app redirected me to its home screen please provide me refund you are not even concern regarding your customers. It was my fault that i trusted your application i have seen many complains of yours plz provide refund. As soon as possible

Jan 14, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2018

Ixigo Customer Care's response Hi Tushar,

Greetings from ixigo!

Please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better.

You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

For further assistance feel free to write to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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D

davra rohit

from Surat, Gujarat

Dec 16, 2018

Dear sir i am parschase ixigo trian ticket payment mode mobikwik
my tranction id-ixi-2nhpd5mxlf5rnxcsqd-2
so please help me provide me ticket copy

fraudulent behaviour - Comment #3299516 - Image #0

fraudulent behaviour - Comment #3299516 - Image #1

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Hi sir

I am new in ixigo

I am working in first time

My irctc account is new.
I am complain in irctc but his give me response your user name is not valid

Ixigo is not give me transaction id and no have any notifications

852 rs
852 rs

Two times money debited by my bank
I am using my debit card in ixigo app

Please solve my problem

Please refund my payment

My bank statement is

(1) medr/ixigo trains/990558/ 852 rs debit

(2) medr/ixigo trains/946335/. 852 rs debit

Please solve my problem

And refund my payment

Please

Jan 14, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2018

Ixigo Customer Care's response Hi Deepak,

Greetings from ixigo!

Please share the failed ixigo Booking/trip IDs starting from "IXITR" so that we can check and assist you better.

You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

For further assistance feel free to write to us at [protected]@ixigo.com.

Regards,
Team ixigo.

Dec 15, 2018

Updated by Deepakjat My transaction is not failed and not successful

Not have any notification for transaction Id in IXIGO. But my bank statement is ixigo is debited money

I don’t know what are doing ixigo app in my ixigo Id ??????

Please call me ixigo
My number is [protected]

I am giving you full information

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K

kathrine

from Mumbai, Maharashtra

Oct 21, 2019

rs.5880 was deducted from my paytm but no booking ID, no sms, no emails were provided, it doesn't even show failed booking or pending, customer care keep asking me for trip id/booking id which i haven't recieved at all, what am i to do now ? am i frauded by ixigo app? i need a refund back

transaction failed and transaction id is not give me and money is also debit in my bank - Comment #3566671 - Image #0

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Address: Madhubani, Bihar, 847226

Trim no 12562 scheduled to arrive jaynagar on 11-12-18 was late by 5 hours.. This train arrived jaynagar around 1:00 am on 12-12 but all the apps including ixigo was shown my that train has arrived at 12:30 am.
My parents were coming by that train and i was tensed that what happened to them that they are not yet arrived home.. I had noticed a lot of times this problem in this region.. Shameless..

Jan 20, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

Ixigo Customer Care's response Hi Raghav,

Greetings from ixigo!

Really sorry for the trouble caused. We wish to inform you that train timings are shown as per NTES only.

However we are working towards improving the feature and you will be able to see improvements in the next

updates to come.

We seek your patience and loyalty in the meanwhile.

For further assistance please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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D

[email protected]

from Ambad, Maharashtra

Dec 13, 2018

Thank you for using State Bank Internet Banking. Reference No. for Le Travenues Technology P transaction of Rs. 2523.0 from A/c ending 1437 on 07-Dec-18 at 18:08 is IGAEXOZLV8.

This is the transaction message.of net banking. What's the problem and why I didn't get the ticket.

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Lokesh Magon

from Vapi, Gujarat

Dec 13, 2018

I BOOK a train ticket but the Money Deducted from bank but the booking history not show and booking not made 15 dec shriganganar to Jaipur

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P

Premchand Patel

from Bareilly, Uttar Pradesh

Dec 13, 2018

I am booking rail ticket 1 st Decmber 2018 booking not cunfirm but balance is dedected Pls tell me does not refund .

Thanks
Premchand patel
Booking id - premchan_p

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I have tried to book a train ticket from madgoan to calicut, the amount has deducted from the bank account but ticket confirmation page has not loaded. Finally there is no ticket history. The amount is not refunded yet. Kindly resolve. Providing below the message of amount deduction from icici bank.
"inr 1, 005.00 on 11-dec-18. Info: bil*onl*[protected]*ixigo*w."...

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I had booked railway ticket from sguj to rjpb (Siliguri to patna) on 3rd december but i cancelled it. However my transaction was complete and rs1892.49 was deducted from my account. The booking was failed but i was assured that my money would be refunded back to my account wiyhin 7 days. However the status is still processing and its the 8th day! Kindly take necessary steps to refund my money at the earliest since i urgently want it.
Hope positive response from your team. You can contact me throug my mailid
Shouvik. [protected]@yahoo.com. A photo is attached with it.
Thank you.

+1 photos

Jan 14, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2018

Ixigo Customer Care's response Hi Souvik,

Greetings from ixigo!

We wish to inform you that refund has already been processed from our end and we have shared all the details with your Mail address: [protected]@gmail.com.

Please check your mail box once.

In case of any other assistance, please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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M

Melbin Joseph

from Delhi, Delhi

Dec 11, 2018

I booked my tickets from ixigo. Twice i tried doing it, both times my money was cut but no sins of booking. i have no ticket but my money has been taken

money not refunded - Comment #3296183 - Image #0

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Address: 122002

Website: ixigo

Please attach file and reply me as soon as possible.

Gwalior - new delhi | 07 jan

Ndls shatabdi | 12001 | cc

Today morning i booked train tickets from gwalior to new delhi, 4adults and 1kid payment 3, 451.45/- rs sucessfull but not showing booking tickets.

Please reply me as soon as possible.

Jatin singhal
Mob:- [protected]

+1 photos

Jan 12, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

Ixigo Customer Care's response Hi Jatin,

Greetings from ixigo!

We couldn't find your details. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better.

You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

Looking forward to your reply.

In case of any further assistance, please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.

Oct 10, 2019

Updated by Raj Entertainment Channel "STARINN SUITES & RETREAT" Totally Fraud,

Abhishek Singh and Sohab Khan it's a "Big Dam Cheater", They Betrayed and Misled me. First They Offering me Free Gift Vouchers for Travel Anywhere Anytime Without any Expense because I am selected one, that's why they offering me (These words according to both of them) and after they asking me Refundable Amount for Booking and refundable amount will get back with in a week. Then 40, 000/- cash he take ready and after one week when I discuss about my refundable amount they changing their words and refusing me to refund any amount.

I am Govt Senior Retired Person (Only little pension amount can serve my family life) and I don't want to go anywhere, So I humble request to you please cancell all these things and refundable my hard amount as soon as possible.

Thank's and Regards
Raj Pal Singhal / Shashi Singhal
Mob:- [protected], [protected]

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Hi team,
I booked my ticket through ixigo website and it directed me to cleartrip.
All payments completed. No ticket received till
Name - meenakshisundaram rajagopalan
Transaction reference no[protected]
Bank - hdfc
Sector - maa - kwi
Date of journey[protected]nd january 2019
Flight - indigo
Payment was done but booking is not...
How will i get my refund???
Le traveneus technology pvt ltd helpline is also not active.
I don't know why there is so much inconvenience to the customer...
Plz plz take this complaint into consideration...

Jan 14, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Dec 11, 2018

Updated by itsramesh hi

Any update this is causing unnecessary anxiety - when can I get my refund

Verified Support

Dec 12, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo!

We wish to inform you that against the shared id we have already sent you updated details on [protected]@msn.com. Request you to please check your mail box once.

In case of further assistance, feel free to write at [protected]@ixigo.com.

Regards,
Team ixigo.

Dec 12, 2018

Updated by itsramesh Hi Team,

Have still not received the Refund For the Subjected Booking ID [protected] and [protected]

I don't know why there is so much inconvenience to the customer...

Appreciate quick revert

Dec 17, 2018

Updated by itsramesh HI Team,

Thanks for the support, Refund received against Booking ID [protected].

Thanks for the support

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A

akash samanekar

from Bengaluru, Karnataka

Dec 10, 2018

Ive cancelled my ticket when i registered they are telling that we've already refunded the amount

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Sir i wad trying for rail tickeks for 2 adults from secunderabad to kopargaon 2 ac.1040 per person. Since i was trying again and again 3 times the amount is deducted from my account. Because there was no confirmations for first time i was trying again again.in the end i got a message that there's no confirmed tickets. But my 3 times amount is been deducted so its a request to see for further enquiries.

Jan 10, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2018

Ixigo Customer Care's response Hi Omprakash,

Greetings from ixigo!

As discussed on phone, hope your query is resolved. If you have any other doubts or queries related to bookings, please feel free to write in. We will be happy to help :)

You can write to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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K

Kiran0147

from Idukki, Kerala

Dec 10, 2018

I booked the train ticket on last month of Nov 27 .. unfortunately that was not booked ...but in my account ixigo deduct the money and they told me that will be credited with in 5days but not refund the money...I try to contact ..but no one answered me and not refund the money

without confirmation my amount rs.6368 is deducted - Comment #3294622 - Image #0

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A

Ashish Lanjewar

from Jalna, Maharashtra

Dec 11, 2018

Transection of amount was deducted from my bank account but booking was failed and still the amount of booking is not refund in my bank account please refund in my account. I wish that my problem is resolved as soon as possible. Thank you

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A

Ajay2471

from Pune, Maharashtra

Dec 11, 2018

Hi team
I tried booking train for 3 people from bhilai power house to nagpur for 12th december evening
Payment gateway succeeded and my money got deduxted but booking failed
Please tell me when will you return the amount
Name:- Ajay Tripathi
Irctc id:-ankit_2471

without confirmation my amount rs.6368 is deducted - Comment #3296093 - Image #0

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Website: ixigo

02.12.18. I booked train ticket dindugal to jolarpettai. But ticket was not booked. But payments was deducted in my account amount rs, 235/- (Train chennai to nagarcoil special train) booking from dindugal to jolarpettai) (Train no : 06008)
Date : 02.12.18. Please refund me my money immediately.

Nagarcoil to chennai train with booking id ixitr[protected]

My mail id : [protected]@rediffmail.com
Cell : [protected]

Jan 11, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo!

We wish to inform yu that refunnd against the shared id IXITR[protected] has already been processed from our end. Please check your mail box we have sent the details to [protected]@gmail.com.

For any further assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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A

Anupama Mudragada

from Mumbai, Maharashtra

Dec 10, 2018

After entering the card details and otp it is showing oops Try again, I tried with multiple cards Everytime it is showing the same error. Technical problem try again. Kindly resolve, I'm not able to book tickets because of error

train ticket not booked but payment is debited from my card - Comment #3294228 - Image #0

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Chandreshkum

from Nadapuram, Kerala

Dec 10, 2018

Payment successful but booking failed money refund.

train ticket not booked but payment is debited from my card - Comment #3294316 - Image #0

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Chandreshkum's reply, Dec 6, 2018

Money refund

N

Nagnath Dindgire

from Nandigama, Andhra Pradesh

Dec 11, 2018

Refund moeny booking pension please re fund my account

Reply

Nagnath Dindgire's reply, Dec 6, 2018

Please

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I have booked a flight via ixigo. Due to some emergency i had to cancel the flight. Ixigo has booked the flight with partner yatra. Yatra has already refunded the money to ixigo 2 days back and it was supposed to be credited to ixigo wallet before 24 hours. But ri didnot recieve the refund to the ixigo wallet yet. It is more than 72 hours now. Please process it asap

Jan 11, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2018

Ixigo Customer Care's response Hi,

Greetings from ixigo!

Please help us with the information below:

Booking id, Email ID and Contact number used while booking.

For further assistance please write to us at [protected]@ixigo.com.

Regards,
Team ixigo.

Dec 06, 2018

Updated by Sreyasvm Here are the details

Booking ID :[protected]
Email : [protected]@gmail.com

Dec 06, 2018

Updated by Sreyasvm Any update on this ?

Dec 07, 2018

Updated by Sreyasvm Still I have not received Ixigo money and there is no response as well. Could you please process the same?

Verified Support

Dec 09, 2018

Ixigo Customer Care's response Hi Sreyas,

Greetings from ixigo!

We hope as per our discussion yesterday your query has been resolved. If you have any other doubts or queries related to bookings, please feel free to write in. We will be happy to help :)

You can write to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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S

Sreyasvm

from Bengaluru, Karnataka

Dec 6, 2018

Here are the details

Booking ID :[protected]
Email : [protected]@gmail.com

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S

Sreyasvm

from Bengaluru, Karnataka

Dec 11, 2018

I have booked a flight via Ixigo. Due to some emergency I had to cancel the flight. Yatra has already refunded the money to ixigo 2 days back. It was supposed to be credited to ixigo walet before 24 hours But I didnot recieve the refund even after 72 hours. Please refund it asap.

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Address: 682018

I booked the train ticket on last month of nov 27.. Unfortunately that was not booked... But in my account ixigo deduct the money and they told me that will be credited with in 5days but not refund the money... I try to contact.. But no one answered me and not refund the money today is 8th day.. Plz give back my money.. The amount is 2083rs this is

+1 photos

Jan 6, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2018

Ixigo Customer Care's response Hi Kiran,

Greetings from ixigo!

We wish to inform you that refund against the shared id is already been processed and we have shared all the refund details with you over e-mail. Request you to please check with your bank concern once.

For any further assistance, feel free to write at [protected]@ixigo.com.

Regards,
Team ixigo.

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In the recent past i have done several bookings through ixigo app on my registered mobile number[protected] and all of them shot back with failed booking messages. Ixigo took inordinately long to refund the money. I did the bookings successfully on my laptop. The latest in the list is the pending refund for again a failed booking to kakinada vide id:ixitr[protected] for rs. 480.49 0n[protected] and the refund "initiated" is yet to come.

Jan 6, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

Ixigo Customer Care's response Hi Rangacharyulu,

Greetings from ixigo!

Please be informed booking against the id IXITR[protected] is failed and refund shall reflect into your bank account within 4-5 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.

Rest assured! Your money is safe and will surely be refunded to your bank.

In case of any further assistance please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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Dear team ixigo

I tried booking a train two weeks ago from your app which was unsuccessful for no reason. A message was received saying that refund will be sent in 5 days. But it is still not received even after two weeks. This kind o[censored]ndesirable behaviour was never expected from a company like you.

I want you to provide the refund as soon as possible. Find the details from screen shot attached.

+1 photos

Jan 6, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

Ixigo Customer Care's response Hi Priyapreet,

Greetings from ixigo!

Please be informed we have already refunded the amount against the shared id and shared all the refund details with your mail id- k.[protected]@gmail.com.

Request you to please check your mail inbox once.

For any further assistance please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.

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Address: Pune, Maharashtra, 411038

Website: [email protected]

Pune - cst cc senior citizen deepak m. Gupte, age : 62
Date 07/12/2018, pragati express, booking could not be confirmed.
Payment deducted from debit card janata sahakari bank karve nagar
Pune branch, ifsc code : jsbp0000031
Sb a/c no.[protected]
Booking id: ixitr[protected]
Amount rs. 265.49, please refund, i had booked from my mobile
No.[protected], i was asked the pin code for verification, amount was deducted, but on password the transaction was unsuccessful, no ticket booking was confirmed

Jan 4, 2019

Complaint marked as Resolved

Ixigo customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

Ixigo Customer Care's response Hi Deepak,

Greetings from ixigo!

Please be informed booking against the shared id is failed and refund shall reflect into your bank account within 5-7 working days as per bank refund policies. You would get this amount from "Le Travenues Technology / ixigo" in your payment statement.

Rest assured! Your money is safe and will surely be refunded to your bank.

For any further assistance please write back to us at [protected]@ixigo.com.

Regards,
Team ixigo.

Ixigo Complaints & Reviews

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Ixigo reviews & complaints page 104

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