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Jabong.com Complaints & Reviews

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Last updated Jul 15, 2021
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122015

Jabong.com reviews & complaints page 100

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N
nishitha v
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Service

Address:Bangalore, Karnataka

I ordered a Kurti from Jabong on 9th Mar 2015.Order No. : [protected].I Paid 1099/- using my Jabong Credit and decided to pay remaining 199/- as COD. But then I decided to cancel the order and sent a cancellation request on 9th Mar 2015 around 11:59PM via SMS.I received a sms from saying they received my cancellation request and they will update me soon.But after 5mins, on 10 Mar 2015, at 12:03 AM I received a mail saying that...
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Address:Bangalore, Karnataka

I have bought LeeCooper Black Full rim spectacles from Jabong around two months back, But it is damaged within two months without any extra effort on it stress or fallen on the ground . It is said that it is a original product from LeeCooper but you are giving such a cheep quality one . I have spent around Rs.3000 for the glasses, which can not be kept to another frame. when i contacted the customer care, they responded saying,...
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Address:Bangalore, Karnataka

Hello Sir, I had made a purchase of a Nike football shoes via the online retail store Jabong.com on Tuesday - 10th March, 2015. An amount of Rs. 3298.35 was deducted instantly from my bank account, but the purchase order was not completed by Jabong. This prompted me to call the customer care at Jabong and they informed me that they were not able to place the order, although money has been deducted from my debit card. I have requested...
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K
Komal Kakkar
from Jaipur, Rajasthan
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Frauders***Miserable Inadequte***

Address:Gautam Buddh Nagar, Uttar Pradesh

I am writing this email with remorse for having chosen Jabong website to have my online shopping disaster begin in a fabulous way! I ordered a few products on your website and since then the entire phase has been a very harrowing experience. The only purpose of online shopping being " ease of delivery and convenience along with trustworthy product quality " Its so very substandard, poor, inferior, second-rate, second-class, unsatisfactory,...
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S
Sadia Begum
from Hyderabad, Telangana
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Replacement of handbag

Address:Hyderabad, Andhra Pradesh

Dear Jabong Team, This email is regarding my bad experience with Jabong online shopping. I have ordered 1 Pink handbag on 8th March 2015 & my order number ending is 48829. I got the product on 9th March 2015 & was disappointed to see that one zip of the bag is damaged. So, it's my humble request to you to replace the bag with a good one. Thanking you, Ghousia Begum...
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Kadam Sanjay Vishwanathrao
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective product

Address:Solapur, Maharashtra

I have purchased MTV AVIATOR MTV AI-007 COL-205 for jobong.com. I have received same product on 9/3/2015 by invoice No. XEZINV/1415/07352737 according to my order no. [protected] for Rs. 782/- including all taxes and exp. The said product was received in broken condition. I want to return the said product and get new product. Please helf me....
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R
Ruha Merchant
from Delhi, Delhi
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Jabong E-Gift Voucher

I bought a Dell laptop few months back and received a Jabong Gift card for Rs 3000 along with it which has a expiration date of 19th March 2015. I haven't been able to redeem the gift card to Jabong credits which is due to technical problem which Jabong claims when I emailed them. I tried all the suggested methods by them and nothing happens after entering the code, it shows processing for hours! When I emailed Jabong again they asked me...
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S
Salvin Correia
from Vasai-Virar, Maharashtra
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ordered a shoes an recieved scrap material instead of shoes.

Address:Thane, Maharashtra

On 24 feb i ordered a pair of alberto toressi boots anand the payment was done through my debit card I recieved my delivery on 2nd march .and i was shoked to see that .wen i opened my pacakge there were no shoes insted the box had some metal thing. I was extrmly shoked with this incedent .i need my money back ....
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D
Deepikatoor
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery of order

Address:Panchkula, Haryana

I ordered a Biba kurti on 19/02/2015 order no. [protected] from the site, the payment was made through debit card. The order was shipped the very next day through DTDC courier services with AWB no. -X11929494. The expected date of delivery was 25/02/2015 but the delivery delayed for some unknown reasons.The next expected date was 28/02/2015 but not received the order yet. Now I contacted to the customer care through email and they registered...
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S
Saurabhmalviya
from Pune, Maharashtra
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Network & Vodafone Service Issue

Address:New Delhi, Delhi

I am Saurabh Malviya. My Vodafone number is [protected]. I called on 198 then I raised the complaint Regarding Network issue last 17 days Date on 13th Feb-2015 Time- 10:03am your 198 Executive commitment with me sir we will arrange the call from concern department but I haven't received any calls from vodafone concern department. So please Escalate my this issue because its very big issue with the Vodafone and nobody work on complaint. I am...
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A
ashwinimalpani
from Noida, Uttar Pradesh
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3000 Rupees are stuck with them due to their bad service

Address:Mumbai City, Maharashtra

Hi Team, I posted comment earlier too but seems like its not considered valid. Anyways. Reg Jabong complain. I faced issues twice due to their miscommunication or weak coordination with logistic department. For 1st reverse pickup I returned 6 products and they are claiming it to be only 1. As I got a slip which has only 1 product mentioned. I provided them all recordings of conversation with Supervisiors from logistic dept which...
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S
sakinak
from Noida, Uttar Pradesh
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Withholding my refund money

Address:Ghaziabad, Uttar Pradesh

1.Product details - Fashion Jewellery and Denims (Bought total 8 items on this. Returned a total of 7 and kept one pendant that i liked worth 711)
2.Date of purchase - 1st Feb 2015
3.Order number - [protected]
4.Cost of damage - 13k on this particular order.
5. Return Date - 11th Feb 2015

Jabong called today against the complaint email i had sent to them. They say they can't assure written...
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H
Harleen Kaur
from Thiruvananthapuram, Kerala
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Refund is not been inititated into my account yet (7 days more)

Address:Bangalore, Karnataka

Hello India Forum, I had placed an order on 8th of feb for the amount 6850.25 order number is [protected] through NEFT HDFC Bank. Due to size difference I had initiated return and the return pick was on 11th of feb Return Pick ID is 15926245. As per Jabong policy the refund gets initiated within 7 working days and now its 8th day. Still I haven't got back my amount. And by following up with them they say the product is still under...
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H
Harleen Kaur
from Thiruvananthapuram, Kerala
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Refund is not been inititated into my account yet (7 days more)

Address:Bangalore, Karnataka

Hello India Forum, I had placed an order on 8th of feb for the amount 6850.25 order number is [protected] through NEFT HDFC Bank. Due to size difference I had initiated return and the return pick was on 11th of feb Return Pick ID is 15926245. As per Jabong policy the refund gets initiated within 7 working days and now its 8th day. Still I haven't got back my amount. And by following up with them they say the product is still under...
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J
joxxxman
from Agra, Uttar Pradesh
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Received an empty packet.

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, This is Ashutosh Dwivedi. In ref. to the complaint number 15999901 for my order number [protected] made 3 days back. I was told that the issue will be resolved! Where today as on 14/2/14 @ 6:00 PM evening i got a call from them stating that they have had sent me the package as complete and sealed they can't help me now? i insisted that they might check again to confirm. I have had this kind of experience from jabong once years...
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J
Jyoti Prasad Handique
from Duliagaon, Assam
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complain against invoice

To day I received Order No.: [protected] | AWB No.: X11926091. I fond some defect your product. Why you should not be check before delivery ? What I am doing now ? It is the first time order to your company . I am gives some photo copy. I think your are delivered some defect goods on online business. It is the last deal in your company for online shooping.Online shopping is not good for indian people.thanks...
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N
neha patni
from Delhi, Delhi
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prepaid order not delivered

I placed an order for shoes from Jabong.com and paid thru the credit card on 2 feb 2015. However they have failed to deliver the product. Even after constantly calling them they havent yet delivered the product. I feel extremely cheated as they are not even trying to send the product to me. All they say is wait for 48 hrs. After every 48 hrs they keep asking for more 48 hrs. I'm tired of their incompetence.I do a lot of online shopping and...
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N
neha patni
from Delhi, Delhi
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non delivery of pre paid order

Address:Kota, Rajasthan

I placed an order for shoes from Jabong.com and paid thru the credit card on 2 feb 2015. However they have failed to deliver the product. Even after constantly calling them they havent yet delivered the product. I feel extremely cheated as they are not even trying to send the product to me. All they say is wait for 48 hrs. After every 48 hrs they keep asking for more 48 hrs. I'm tired of their incompetence.I do a lot of online shopping and...
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N
namitjain
from Chandigarh, Chandigarh
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poor service n refund.

Address:Jalandhar, Punjab

hi i want to raise my complaint against jabomg.com.i ll start with starting.on 25 dec 2014([protected]) i ordered 3 products from jabong.com.2 were dispatched and for 3 rd they called that they could not dispatch n they told me that they have another size in same shoe so i told them ok..and they i recved shoes also.Buti did no likd the products and raised a return request of all 3 products.but i received refund of only two.and i when...
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namitjain
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic return and order management

Address:Jalandhar, Punjab

Hi i am namit jain from jalandhar punjab.i ordered 3 products from jabong on 25 december 2014.and they dispatched 2 products next and for 3 rd product they called n said me that shoes are not available.and said me that if i want size 8 then i said ok and they dispatched on same day.without notifing me that. They are placing a new order.n after that i did not liked the products and i returned them by raising a return request on 5 th jan and...
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