Jabong.com Complaints & Reviews

I had store credit of Rs.600 before I placed order no. [protected] on 13th June. I had requested for cancellation of that order and had requested for reimbursing the amount of store credit again. But Jabong people are not willing to refund my amount back. After many coversations they have come up with the thing that I'v used a total of INR 442.11 of Jabong credits and gift card credits have been utilised in the order number [protected]....

Myself Anil Samantaray from Odisha and I had placed a
online order of 3Kurti (2 of Auriliea and 1 of Shree) for my wife from
the Jabong shopping site.I had Paid an amount Rs.1537/- for that.My
Order no is [protected] Date :-23/06/2015(Invoice Attached).They
had delivered me the product through DTDC courier Via tracking Id:
X12999287.But after receving the package and opened it, we got only 1
item...

i had ordered a kurta from Jabong.com and it was dispatched to me. Order no.:[protected] However i had a change of heart and decided to return it. The return request was initiated within 24 hours and the product was collected on 2nd July However the refund is still pending..It's been more than a week since i received the message but i haven't yet received my money.. Plus your helpline number is busy all the time.. Please help me...

This is regarding the delivery of an exchange Item . Your Courier Services are pathetic and miserable. I have been tormented mentally to get a product delivered to my place which by the way had NOT reached me yet. I had to take special Leave from work ( 2 DAYS) just so that I could wait when will my product come, Still I never got the product. Your courier service doesnt picks calls from my number, I had to call them from a different...

I placed an order of KILLER Klw011g Black/Black Analog Watch against the order id [protected].(for which i did not receive a confirmation mail on my submitted contact no) It was meant to be delivered by 3rd July while placing the order. Henceforth i got an update regarding that my contact no submitted was not reachable(which seems lame). So i provided another contact no. still i have got no updates on my delivery. Please update me...

I have ordered a lara karen green shift dress from jabong site. And after receiving the product i raised a return request within 2 days and the person came to receive it denied to take with him. And then i called in customer care of jabong and complaint against it. Bt till now the didn't tk any action and in between also i follow up two time in this concern now yesterday evening i got a phone call from their side that they will not going...

Order No. - [protected], It was a super man round neck blue t-shirt, with bad logo print quality having miss print spots. when I told for exchange they agian pack the same t-shirt and send it back, again when I complain for quality, now they forced me to return and get refund back, Just geting refund back and return order is the solution. What about my time loss, the mental harasment and problems. I have plan to go out with these shopping....

Hi Team, Please be informed I had ordered a blue denim washed short having order no[protected]. Firstly they delayed the delivery and then I got call from Jabong that the order is out of delivery region and returned to warehouse. In between courier services Shree Maruti has not contacted me. After complain to Jabong they are just replying we are looking into it, we will send it, but no proper response and action at their end....

I had a worst shopping experience with jabong and I have decided not to shop here again ever. I ordered 3 clothes on 7th of June out of which 2 got delivered and 1 is pending. I waited till 23rd of june and then filed a complaint to the customer care, I was told that the issue will be looked into in the next 48 hours otherwise I will get the money refunded but now its 30th of June and I have no clues of what the hell is going on!!! This is...

Sir I had ordered an item with Order No.: [protected] at Jabong.com india's so called shopping giant worth Rs.2999 on 25th June, 2015 and made the total payment with a one time use Jabong Gift Voucher. But Suddenly after two hour or so my placing the order they cancelled the order without my consent and as a result they have made me lose my one time Jabong Voucher.As the mail received by me the cancellation request ID 19518373. Please...

Hi Iam, Mamta Verma I rder a product from your site the code is- [protected]. Than on 10 june i got a phone call from your side that the product is not in your stock. i said that you wi, l refund the amt in same account but still I not get the refund amount. So, kindly refund the amt....

I had purchase one maximum dress...I didn't like the quality of the dress so I returned it but my money has not been refunded to me till date I call daily on the customer care support of jabong they promised me that they will return my money as soon as possible but 10 days have passed they have not yet taken any action to return my money...

Jabong's Terms and Condition are one Sided favouring the Company - All E-Shoppers on Jabong Beware before you make any purchase your rights as a Customer seize to exist - Avoid buying on Jabong Terms and Conditions Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). By subscribing to or using any of our...

So this time its Jabong They think they are just way too smart, that they started delivering used consignment sorry not used but the quality was way too worse than a used apart from that the consignment was opened by someone else before reaching me. They are playing it very smart I was thankful to the delivery guy that he pointed out that the consignment is open but due to online payment he refused to take it back...

I bought Reebok running shoes through Jabong.com under order no.order no.[protected], Shoes delivered to me on 25th of May 2015. Our using few days shoes front shapes properly changed. (Refer attached photographs). I complaint to Jabong also but they are not accepting my complaint and giving different kind of excuses. I informed Jabong customer service on 12th of June regarding the defect in shoes. You are kindly requested to lodge...

Today I recharged my dish tv subscriber no. [protected] for Rs. 1000 with offer mentioned as 1000 free jabong voucher, but I didnt receive any code or voucher for the same. I am very dissapointed with such fake offers of jabong.com. please share the escalation matrix of jabong.com and nodal officer contact details. Regards, Sourabh Dubey [protected]...

The order was supposed to be delivered on 5th June and its not yet been delivered as i write this complaint. They dont even have a proper customer care who understand the intensity of the problem.They are meant to take notes for a complaints team which fakes calling you. Absolute disorganisation. The logistics team doesnt have an idea about the order . Ridiculous service. Never would suggest anyone to buy from Jabong. What's the use of an...

Jabong. com delivered a used and crumpled product to me, and after returning the product and initiating a refund, they have refunded only part of my money. Jabong. com has duped me with pathetic quality check ( used and crumpled product delivered) Sub standard customer service ( no revert for a week in spite of sending pictures of the product delivered and asking for an explanation as to why such a product was delivered) False information...

Dear Sir, This is in reference to a pair of Reebok Shoes that I purchased from Jabong.com in the January, 2015 month, for MRP- Rs.4600, discounted price was Rs.2530. I would like to bring to your notice that the shoe purchased had the warranty of 6 months as was told to me, but just after a period of 5 months, that shoe has torn. I had in fact talked to Customer Care to get my old shoes repaired, but was told by Customer Care representative...

I placed an order having order no. [protected] on 8th of May 2015 which consisted of three items- Tommy Hilfiger Blue regular fit casual shirt, Tommy Hilfiger Navy blue hudson chino, and 20dresses black PU belt worth Rs. 12000. I received this order on 10th of May carrying both the items of tommy hilfiger worth Rs. 11132.00. When I saw the products, they were not what I had ordered so I thought of placing a return request for it. But...