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Jabong.com Complaints & Reviews

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Last updated Jul 15, 2021
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Plot no. 109, Udyog Vihar, Phase 4
Gurgaon
Gurgaon District
Haryana
India
122015

Jabong.com reviews & complaints page 97

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D
Devojyoti
from Kolkata, West Bengal
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Refund against order No.150814285714535

Address:Jorhat, Assam

The price the item purchased against order No.[protected] was Rs. 835.00 and the courier charge for sending back the item is Rs. 80.00, so total refund value should be Rs.835.00+80.00=Rs.915.00, but total amount deposited in Jabong Credit is Rs.815.00 why ???? since the deducted amount was not deposited directly to bank account, I compel to shop again with Jabong to recover the amount, what a seating ? The return policy of Jabong is...
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divya7777
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I purchased two items from jabong. The order number of the item is [protected]. One of the product from the above order number was delivered successfully on the mentioned address. But the second one has not been delivered yet. The order was places on 10th aug and till now the product has not reached its destination. I also raised a complain with request number 21398034. But till now no action has been taken. I even called on there...
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A
ankit0204
from Bengaluru, Karnataka
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Full refund not received

Address:Gurgaon, Haryana

I placed an order on 25th July and my order no. is - [protected] but I returned the product due to some issue. When I contacted Jabong customer care for return of the product they told that we don't have service to your area so you have to return the product by yourself and we will refund the courier amount along with product amount so I agreed and dispatched the product from my end through DTDC courier service. I got product amount and...
+1 photos
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K
khatri007
from Dehra Dun, Uttarakhand
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Did not deliver my exchange boots as well as refund

Address:Jaipur, Rajasthan

I have ordered a bukaroo brogan tan boots worth RS 2051 on 1/08/2015 size was no.10 order no is 44541 .and it was delivered on 7/08/2015.boot size was bigger than my boot size so I requested them to pls exchange it then they took my online exchange request on same day that boot has been delivered. Exchange order no.ending with 6855.it was cash on delivery which was paid on same day.i talked many time on customer care executive but they keep...
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T
TONY KOLHOFF
from Gurgaon, Haryana
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Third class customer service

Address:New Delhi, Delhi

Jabong is a fraud company and has uneducated agents and the management in the company. I have been using this companys service from the day 1. This is fraud company who displays fraud fake products and delivers fake products. IF I WANT I CAN SUE THIS COMPANY IN A DAY. They think that customer is a fool. You dare to escalate to a manager they will never agree to you. You report their esclation desk - chief manager who will never call you back....
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K
kt sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Jabong is into fraud activities

Address:Gurgaon, Haryana

I placed an order with jabong ORDER NO. : [protected] for a catwalk and Inc sandals but I received only 1 Pair of sandals and that to be of a different brand. I returned that product as it was not mine. Till the return process I did not faced any problem. When I asked them to refund the money they denied to refund my money saying that I have returned only 1 product. I made n number of calls to them to explain that I was delivered only...
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L
limeroad654
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Is into fraud activities

Address:Gurgaon, Haryana

I placed an order with jabong ORDER NO. : [protected] for a catwalk and Inc sandals but I received only 1 Pair of sandals and that to be of a different brand. I returned that product as it was not mine. Till the return process I did not faced any problem. When I asked them to refund the money they denied to refund my money saying that I have returned only 1 product. I made n number of calls to them to explain that I was delivered only...
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M
Manish911
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two months old order still not delivered

Address:Hyderabad, Andhra Pradesh

I purchased five items from Jabong.com via Order [protected], the online shopping portal on 12 July 2015. Out of five items one T Shirt was never delivered. although the price of the T Shirt is not very high, but they have completely ignored my inquiries. I have repeatedly mailed, called but they never respond in a satisfactory manner. I wanted to cancel but there also they have not acted. I want Jabong to compensate and make their management...
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M
maaaaax
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of product

Address:Ernakulam, Kerala

I ordered a get glamr shoes (order no. [protected]) from janong on 22 July and paid the money through net banking and full address including pin code was given.They send a confirmatory mail telling that my product was shipped and would be delivered on 08 Aug 2015. The product was not delivered on that date and I wrote a mail complaining the delay in product and they told they would make sure product is delivered to me within 2 days.These...
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S
shilpia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund

Hi, I have ordered a top on Jabong through advance payment which I got it in more than 10 days after rigorous follow ups. My order Id was: [protected]..I requested for the return on the same day of the delivery because of size issue. After around a month, I still have not got the refund despite of 20 mails to head customer care & refund of jabong as well. I have also sent them my bank account statement as well as requested by them..now...
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N
Navaneethvr
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receiving promotional messages

Address:Coimbatore, Tamil Nadu

i used jabong website for online purchase they send confirmation code for the order jabong team somehow over come the DND service of my network continuously sending promotional messages to my mobile number which is irritating to me. I checked jabong customer support web pages they given some numbers to stop the message but its a fake one. [protected]@yahoo.com...
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M
md arshad
from Ratlam, Madhya Pradesh
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Company cheated me by delivered fake product

Address:Bhopal, Madhya Pradesh

hello, the matter is about fake product delivered by jabong and ever after confirmation from brand its fake, company is not ready to admit his fault, keeping many aspect anyone can say easily the product provided by jabong is fake ! some of them are listed below and i have also attached snaps for your better understanding....
+8 photos
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S
somenath.basak
from Kolkata, West Bengal
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Worst service

Address:Kolkata, West Bengal

I ordered American Tourister 79Cm Trendz Spinner 4-Wheel Blue Strolley on 10th July.Expected delivery date was 20th July.I raised a complaint and they told me i need to wait another 48 hrs.. and another 12 hrs... and another... never comes the time ..order number [protected]

Very bad service I have ever encountered... I am travelling to abroad day after tomorrow and now in a bad shape without that Strolley... worst experience...
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S
sumanjulka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return Order

Address:Gurgaon, Haryana

Dear team Please find below the correspondence I shared with Jabong. I received black stilettos dated 28th June. I have bought these shoes however the size asked as 39.5 is not the same . When I received I thought it's fine if it's a little large however the size which I have received and I am wearing is larger than / equal to 40.5 . I am highly disappointed and trying very hard to make it wearable with insoles etc but it's...
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A
arungiri10
from Bengaluru, Karnataka
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Shoes completely spoiled in 3 months paid Rs 6658

Address:Bangalore, Karnataka

Hi, My name is Arun. I had bought a pair of shoes on 15th April 2015. Got it on 18th April 2015. Order id: [protected] Kindly find the photos attached. You can find the issue with this shoes. I paid like Rs 6658/- for this crap. Rs 6658 is a big amount and I feel cheated. I even tried reaching jabong but they say warranty is over. So after warranty the shoes gets spoiled then who is responsible? I am a regular customer...
+5 photos
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T
tapasseth
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of item

Address:Jajpur, Odisha

order number [protected] DT.11/07/2015 Tracking ID:[protected] Delivery Partner: DTDC_Z Payment Mode: Prepaid Delivery by: Mon, Jul 20, 2015 Delivery Address Details tapas 1a C/O Narahi nayak Umapada bypass near jagannath talkies jajpurroad Jaipr Road Jajapur - 755019 ORI BUT NEITHER DELIVERED NOR ANY RESPONSE FROM THE COMPANY TILL 23/07/2015 16:54 Hrs....
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Nadim Hanif Pitodia
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credits for returned goods not updated...

Address:Mumbai City, Maharashtra

Three products were returned... For fee days refund was available on site... But now its gone without any purchase... Now its not available anymore.. I sent both pics for returned goods and the credit page.. Please look to it and make the credit refund... And also why is pay on delivery option is not available any more... Cant make further purchase without it... Thanks... Waiting for reply......
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S
sun52i
from Sangamner, Maharashtra
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Order not received

Address:Aurangabad, Maharashtra

मैने 12 जुलाई को jabong.com से 7 आइटम ऑर्डर किये थे उनमेसे 4 आइटम जो की वो मुझे 18 जुलाई को मिलने चाहिए थे लेकिन आज 21जुलाई तक मुझे 1 भी आइटम नही मिला और उन्हें कॉल करता हु तो वो मुझे कुछ समाधान...
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shahir panthodi
from Kodungallur, Kerala
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product didn't deliver

Address:Malappuram, Kerala

A product from Jabong order no: [protected], Tracking no:[protected], Dtdc courier service is handling my product. they shows the product will deliver on 13th July, but on today it delayed 3 days and when i contact there they told the product as transimtted my location malappuram, when i contact there it didnt reach there....
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M
manojk2209
from Noida, Uttar Pradesh
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regarding m,y refund amount

Address:New Delhi, Delhi

Order no. [protected] Actually i purchased two items from jabong one is delivered on me and another product is not delivered from your side but the product which is delivered on me i returned but still i have not got the amount refund back allmost 20days are complted, this is really very suprising for me that why you taking too much time in giving my amonut return back....
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