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Jabong.com Complaints & Reviews

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Last updated Jul 15, 2021
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Gurgaon
Gurgaon District
Haryana
India
122015

Jabong.com reviews & complaints page 99

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S
Simer Grewal
from Gurgaon, Haryana
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sent half order n now saying it was only that much

Address:Ludhiana, Punjab

i placed 4 orders on jabong on 7th may with order numbers : [protected], [protected], [protected], [protected] all the orders got 2 trunks(underwears) in each but when i received the product it got only one trunk n when contacted jabong then they said it was posted by mistake.. it got only 1 trunk.. but i got screenshot of product with picture of 2 trunks and mails from them as well stating that they sent one product and...
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Mohtasham Hussain
from Delhi, Delhi
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Wrong Sized Flip Flops delivered

Address:New Delhi, Delhi

I ordered Flip Flops from your website on 16th may 2015 of which order number is [protected]. Here`s the link to the product: http://www.jabong.com/fizik-freak-Desi-Beat-Red-Flip-Flops-1343472.html I received the package today by JAVAS courier dated 17 May 2015 around 10:00 am in the morning. When i opened the package i found the size to be 4 which was one size smaller as i order to size 5. I have attached some pictures and a...
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V
vivek4svan
from Delhi, Delhi
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Charging EXTRA tax as mentioned in their own FAQs

Address:Pune, Maharashtra

In their details they have written following :- "However, VAT or Octroi may be charged on certain transactions as per government's regulation. Please note a flat tax of 5% is charged for every order where the discount applied is more than 20%. The remaining tax amount is borne by Jabong." I was trying to purchase a Puma Shoe whose deatils are as below (as shown on screen):- Original Price : Rs.4499 Discounted Price : Rs.3149 Discount...
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N
Netra M
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order delayed

Address:Mumbai City, Maharashtra

Hello, I had requested for 5 products from Jabong Order No. [protected] on the 29th April 2015. I was initially told that my Order will reach me by the 7th May 2015. However since i did not receive my order till the 9th May 2015, i called the helpdesk to check about the status on the order. I was told that it will be delivered on the 10th May 2015 as it had reached Ghatkopar . I then called on 10th May 2015 and the guys in the contact...
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R
reena84thakur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered product is differ

Address:New Delhi, Delhi

I recently bought a "VOVOKA TOPS 14526- NAVY BLUE", invoice no. 'XM/1516/05/06/297210' from your website vide Order No. [protected].

On 7th May, When the product was delivered to me it turned out to be completely different from as it appeared in the photographs my on the website. On the first hand, i was not at home and my mother has made the payment to the the courier boy who had come to deliver it...
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dixith75
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Product information and selling improper product to the customer and no return/exhcange

Address:Bangalore, Karnataka

I have ordered Sand Dune Wine Embroidered Nightwear SKU SA254WA22TTTINDFAS On the website, when we selected the item, the size was mentioned as Free size, but when we received the shipment the shoulder part is very narrow and not fitting my wife. On the page Free size is mentioned with Bust 36-52 and Waist 36-52 inches. So, that means it should have proportional shoulder size. Shoulder size is not mentioned in the page and it is very...
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D
DFX
from Pune, Maharashtra
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Unrealistic delivery details

Address:Pune, Maharashtra

The delivery dates mentioned are never correct. There is always delay in their deliveries as they have tied up with sub standard logistic partners like Gojavas etc If you get the same product on some other website then dont think make the mistake of buying from Jabong. We had ordered two items, both as a birthday present and none came on time. A delay of almost 5 days and we had to end up buying the gifts from retail store...
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J
Juzar Mehboob
from Tehri, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRODUCT RETURN NOT ACCEPTING

Address:Pune, Maharashtra

NAME: JUZAR MEHBOOB MOBILE N0: [protected] ORDER NO.[protected] THIS ORDER CONTAIN TWO PRODUCT IN WHICH ONE PRODUCT NAME UNDER COLOR OF BENETTON (UNDER WEAR) IN WHICH SIZE IS NOT FITABLE TO ME WHEN I CALL THEY SAY THIS PRODUCT IS NOT RETURNABLE AND THEY ALSO SAY IT IS WRITTEN ON THE SITE OF THE JABONG THAT THE PRODUCT IS NOT RETURNABLE. BUT I HAVE PURCHASE IT FROM USING MOBILE APP SO, THERE IS NO MENTION OF THE THING(NOT RETURNABLE...
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brij1975
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WARRANTY CARD DENIED FOR A BAG PURCHASED

Address:Mumbai City, Maharashtra

Hi I have made a legitimate purchase from JABONG for a laptop bag of brand SKybag on 6th july. This bag comes with a warranty of 1 year. During the sale as we receive the bag, the warranty cards were missing. We had inquired with the delivery person which confirmed us that we will receive the same in span of 30 days from the company (JABONG). Its been 9 months that we have n't received the warranty card still. Since past 3 weeks my bag is...
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A
alok531
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT ACTIVIATING MY ACCOUNT

Address:New Delhi, Delhi

DEAR FRIENDS DONT BUY FROM JABONG.COM AS THEY ARE FRADUEST WEBSITE. I[censored] DONT THE LIKE AND RETURN THE SAME THEY WILL BLOCK UR ID. SO PLEASE BEWARE BEFORE PLACING THE ORDER FROM JABONG. THEY HAVE THEIR MONOPOLY, THEY ARE NOT FRIENDLY WITH CUSTOMER, THEY THINK THEIR OWN PROFITS, SO PLEASE DONT ORDER FROM JABONG, THEY ARE THE POOREST ONLINE SHOPPING. SO PLEASE DONT BUY FROM JABONG. THEY PROMISE THAT THEY WILL RETURN THE PRODUCT IF DONT LIKE,...
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mjyots
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of the product is not done from so many days

Address:Kolkata, West Bengal

Hi, I have ordered two pair of shoes from Jabong.com. It was delivered but I was having some issues with the products. I asked for return of the products. Everyday I am mailing them and asking for return but till today no response I am getting from them....
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bhavyamaru
from Ludhiana, Punjab
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Unhappy with jabong services

Address:Mumbai City, Maharashtra

Recently I Ordered these woodland shoes! Is this the way to deliver shoes? looks like it was taken out of a dumpster. such bad condition! very unhappy! I'm deeply aggrieved customer and find this unacceptable in all possible ways. The mental agony and distress and the time spent on this complaints are the collateral damages suffered by me in process. please look into the matter...
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S
suma9latha
from Bengaluru, Karnataka
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regarding pop ups

Address:Bangalore, Karnataka

With reference to above, i would like to bring to your kind notice that al shopping websites are directing towards Jabong.com through pop ups without letting user to act. Its irritating and wastage of time. Please fix the problem as soon as possible....
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H
Hindustan Prop&Infrastructure
from Noida, Uttar Pradesh
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Bad product and dont return/refund . Cheat people.

Address:Mumbai City, Maharashtra

All Gold/diamond are too small, not in reality as it look . Jabong.com has bad policy of not returning the product . why you make fool to customer. Customer care executive is so rude while talking . Never buy anything from www.jabong.com @Kumar- [protected]...
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T
taashiiiii
from Mumbai, Maharashtra
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Shipping a wrong product and then refusing to accept the return

Address:Hamirpur, Himachal Pradesh

I had purchased a pair of grey sneakers few weeks back from jabong.com. I had got the product delivered to me within a week. On the same day I had made a request to return the product because the product i had got was not what I had ordered for, I had ordered a pair of grey colored sneakers but the product I had received was of some shade of BLUE color and also it was loose and was very uncomfortable. On 13th of march the request was made...
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A
abhishek86mehta
from Mumbai, Maharashtra
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about refunds

Address:Baran, Rajasthan

myself dr abhishek mehta ... i brought shoes from jobang ... it deliver succesfully bt didnt like this product so i curior this product to your address ...and i got a mail frm ur side that u got it, my order no [protected] and tracking no. 16658494. bt still i didnt get my refunds ......
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R
rumpasarkar
from Delhi, Delhi
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Order ending 16525

I had ordered for a pair of belle shoes. It might have reached but the First Flight Courier Service did neither deliver it nor call me. They sent an sms saying I was not available. No such thing has happened I was always present at my address, The Laidlaw Memorial School, Ketti 643215. The Nilgiris. I am still interested. Kindly change your courier company, they are cheats and undependable....
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N
Nair4848
from Mumbai, Maharashtra
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Duplicate shoes

As i had ordered a pair of shoes at that time the offer was going on ( buy one get one free) I orderd a Nike downshifter msl 6 shoe and I got a reebok tech speed shoes free When I got the parcel I was shocked by seeing the box the Nike shoe was packed in jabong box so I thought it might be because of their advertising so I ignored when I saw the shoes it was quite different and the finishing of the stitches was not as good as the original...
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nagmashaikh
from Mumbai, Maharashtra
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money not yet refunded

Address:Mumbai City, Maharashtra

I bought 2 jeans but fitting was not good i asked them take it back and give my money so.in next 10day i got a.call they said money has been credited in your jabong account 3022rs it had been stupid 1momth i haven't received my money jabong is fraud from last 5day i am waiting for.the call but no one is bother to call they are busy cheating people i did complaint online against jabong consumer court i will be filing police complaint today...
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Clinton Dsouza
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

price manipulation

Address:Mumbai City, Maharashtra

I wanted to purchase Umbro Shoes from Jabong because the number of spam messages I keep getting from them thought i would try my luck and when i finally make my mind up and plan to purchase the product @Rs1, 300/-. and proceed to check out they price suddenly jumps to Rs.2, 599/-. and now it shows Rs.5, 198/- so whats the price the actually price even they do not know which i will be asking them very soon. I am confused and rather amused...
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