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Jabong.com Complaints & Reviews

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Last updated Jul 15, 2021
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Jabong.com Phone Numbers

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Jabong.com Head Office Address

Plot no. 109, Udyog Vihar, Phase 4
Gurgaon
Gurgaon District
Haryana
India
122015

Jabong.com reviews & complaints page 101

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Address:Bangalore, Karnataka

I just wish someone can take legal action against these people. My number is registered to national DnD service but they still keep sending me irritating promotional SMSs. When I called them up to ask them to stop, they had the audacity to ask for different kinds of verification processes. They are sending messages to my number, is my call from that very number not enough? And it is not anything important at all, these messages annoy me...
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mpatild
from Mumbai, Maharashtra
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No delivery Received Against Order

Address:Pune, Maharashtra

I had placed an order for a pair of Shoes on 20th Dec'14 against order No. [protected], which I received on 26th Dec'14. Since I did not liked the shoes, I immediately placed an reverse pick up on 28'th Dec'14. But the actual delivery was picked up on the 20'th Jan. I had already placed an exchange order on 1st Jan'15 against order no. [protected]. But they failed to deliver the exchange order, and now they tell me that the subject...
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golu123
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refund issue

Address:New Delhi, Delhi

I had returned a jacket to Jabong, becouse they had deucted 3000 extra from my credit.i called them so many times even i sent an email to them, however my issue still has not resolved. Jacket worth is : 3497 Jabong deducted :3497 from my citi credit card and 3000 from sbi coupen. I called them if coupen had applied why u deducted same amount my credit card as well. I dont know what went wrong.they just return 497 amount to my credit...
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Ramya Akshar
from Bengaluru, Karnataka
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Delaying delivery (17 days late already)

Address:Bangalore, Karnataka

#[protected] I placed order on 12th January, 2015 & paid 1560 through net banking. Delivery date mentioned was on 17th of Jan. But till date it is not delivered. I am calling them every day, but their only statement is give us 24hrs time. Every time I have to call them for the updates, they will never come up to inform me on their own. It is very irritating. I even asked them to cancel it & refund me. But they said, they...
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ravi2114
from Noida, Uttar Pradesh
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refund of money

Address:New Delhi, Delhi

my order id of jabong is [protected] and ihave cancelled my both the order on 24th but they have not refunded my money in my account.. they are saying they have initiated the refund of rs 513 of mtv wayfarer and till today i didn't get my money and 2nd order they still not have initiated my refund......
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Praveen Bhajanka
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered the wrong product during sale

Address:Gurgaon, Haryana

My complaint number 15342002 for order number [protected]. I ordered a Gritstones Solid Purple Long Sleeve Henley T Shirt and got delivered a Top for girls. I complained them about this issue on 21st Jan and they still investigating the case. I want the same tshirt which i ordered on the same price which i ordered at the sale price. So give me exchange of the products which was wrongly delivered. Please find attached snap shots 1....
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anshulgarg1509
from Gurgaon, Haryana
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Non delivery of product

Address:New Delhi, Delhi

My order number is [protected]. Ordered 2 products worth 2990 and out of that only 1 product received i the package ie. the tshirt which was for rupees 463 only. according to the company both the items have been delivered and even after bragging the issue for 15 days they have come up with no resolution. the executives held in conversation were SONAL, ISHA (complaints team), NANCY (supervisor).

according to the conversation...
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pranitabaruah
from Delhi, Delhi
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NON DELIVERY OF ITEM

Address:Gurgaon, Haryana

I placed pre-paid order [protected] for for 1 no. Double Bedsheet with Two pillow covers for an amount of Rs. 1613.85 on JABONG and as per their confirmation item was dispatched on 08/01/2015 through JAVAS courier vide AWB No.: 23749349. However, till date material has not been delivered and also delivery status is not updated in the JAVAS website. I have written many times and also talked with JABONG but every time they give a same reply...
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Address:Hyderabad, Andhra Pradesh

I had ordered a Bombay dyeing bedsheet from Jabong but that turned out to be a used one with stain over it. Order number [protected] Item Code: [protected] Item Description: Bombay Dyeing bedsheets 8288 I had written several mails to [protected]@jabong.com regarding the reverse pick up but received only one initial acknowledgement and no reply after that. i strongly condemn the customer care executives for their careless attitude...
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radhika kapoor.
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refund money not received

Address:Jaipur, Rajasthan

We ordered Alcor M black running shoes costing 1260.00 rupees, Order no, of the product is [protected]. The product was returned by us as there was a size issue. But the money was neither added in our account nor given to us in any form, We now want the money back as cash and not in any other form as soon as possible. Please do the needful....
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shivam09
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding my product

Address:Chennai, Tamil Nadu

jabong is the worst.i ordered a shirt and when it came it was not matching with the product shown on the site.i submit my request to return my shirt so they are giving excuses not to return and not even refund.they said that their transportation to my area is not good.if its not good then how the hell they are sending and then they are giving their address to courier the shirt to their office.i am literally frustated with this site.plzz i...
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Anon_Anon
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of item denied

Address:New Delhi, Delhi

Order number [protected] I had ordered Ray Ban aviators from Jabong. Upon receiving the product i wasn't really satisfied with the quality of the product as it seemed used(i could let it slip, because people order stuff online, it doesn't fit them so they return it), also since the size wasn't perfect I initiated a return. Jabong team now says that the product has been used and that they won't refund the amount. This is absolutely...
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Surya Sankar Biswas
from Chittaranjan, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund nor received

Address:Kolkata, West Bengal

Order no. [protected] & [protected], were placed on 12th December, 2014 and were delivered by 18th June 2014. However both the products were of substandard, didn't like them at all, hence I immediately returned them back within a matter of 2 days. Jabong claims that the money have been refunded on 24th December 2014 (Rs.550.52 & 540.52), however as you can see that none of the refunds reflect in the bank statement attached...
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Honey.saxena2011
from Delhi, Delhi
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cannot access my account

Address:New Delhi, Delhi

I am not able to access my account . When I ask on customer care, authorities told me that because of (un -relevant reason) they al blocking my account . I ask about my jibing credit they simply told me that I can only bring my store credit from jibing account to my bank account, not my gift credit . So my question is I REDDEM THAT GIFT CREDIT FROM SITE YEBHI.COM. I SPEND MONEY FOR THAT GIFT CREDIT . 1600 AMOUNT IS NOT A SMALL AMOUNT,...
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Thatikonda Lokesh
from Hyderabad, Telangana
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EXTRA CHARGE BY COURIER, NOT EXPECTED FROM YOU. ORDERED FROM FLIPKART!!

Address:Hyderabad, Andhra Pradesh

Order no : [protected] I've ordered a product from JABONG.COM The courier boy came and told that "Sir This is not a prepaid order. You should have to Pay 790rs!!" My Father doesn't know that is this is a prepaid order OR COD and he PAID 800RS. At the time of receiving product i was at my college. After coming to home my dad said that he paid 800rs to the courier boy and i was shocked. After coming to know that, ive raised a complaint...
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sahil28
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong package delivered and customer care doesn't even care

Address:New Delhi, Delhi

I ordered a backpack from jabong.com around 1 month back(Order no. [protected]). It was available at a lower price so I ordered it. The package which was delivered to me was of someone else. I don't know how the logistics team put my order slip on someone else's package. I contacted them regarding the complaint and they were least interested in picking up the wrong package. They picked up the wrong package around 20 days after I repeatedly...
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Aashish J Kumar
from Delhi, Delhi
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Damaged product delivered and no proper customer care service

Address:Mysore, Karnataka

Hello, This is regarding the complaint that I had raised long back for the return of the damaged product.Order No.: [protected] | AWB No.: 16051106 Complaint: reference number 14275040 Its been so many days from now since I placed the order and the damaged product is still sitting at my home. Why is jabong.com not taking any action against this? Every time I receive a call and I am told to wait for 48hrs. Every next call I am...
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vinay1234
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered on time and getting cancelled now

Address:Bangalore, Karnataka

I ordered Lee Cooper slippers from jabong on 11th dec(with GOSF, the amount was reduced from 1699 to 915.53) and was to receive the same on 17th but i got a mail that my order will be delayed by 2 more days and will receive on 19th. i dint receive anything on19th and when i track the order on 20th, it is showing address incorrect. Now i got a mail that my order will be cancelled. Since i have made the payment already, i want my money back....
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tchatt
from Chittaranjan, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Great Online Shopping Fraud (GOSF)

Address:Kolkata, West Bengal

I had ordered a Faballey blazer during the GOSF sale from Jabong.com which after all the discounts, amounted to Rs. 1587. I paid the amount and was notified that it would be delivered by 24th December, 2014. It was supposed to be dispatched on 19th December, 2014. So, I checked the tracking number on 20th December, 2014, and to my utter surprise, I saw that my order has been cancelled and I haven't been given no intimation about it. Quickly,...
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Vihar Jethvani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in customer support.

Address:Junagadh, Gujarat

I have booked an order with jabong. It would have been delivered by 19th of Dec. 2014. But product is not delivered to me till date. I hv already raised a complaint in this regard. But issue is not resloved yet and i havn't received even a single call frm jabong. My complaint Ref no. Is 14090950. They are not fulfilling the commitment made by them. My order no. Is 44885. Plz resolve this and get my product delivered....
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