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Jabong.com Complaints & Reviews

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Last updated Jul 15, 2021
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+91 12 4612 8000
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Jabong.com Head Office Address

Plot no. 109, Udyog Vihar, Phase 4
Gurgaon
Gurgaon District
Haryana
India
122015

Jabong.com reviews & complaints page 15

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S
Sweekriti Khubchandani
from Saraipali, Chhattisgarh
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jeans

Address:Indore, Madhya Pradesh, 43331
Website:Jabong

I ordered a jeans from jabong which was larger in size and thought to exchange it, but the app says that pickup cannot be done from that address after that i gave 2 3 addresses more but pickup is not available at any of them. If you can easily deliver to that address why cant you pick it up back for exchange.

This is not the way it should be done.
Kindly look up to this complaint and solve it....
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S
shubham rawal
from Mumbai, Maharashtra
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refund issue order id 109365409426023529603

Website:jabong.com

I ordered nike shoes from jabong with order ID 109365409426023529603 on 9th nov. Rs. 2659.21 and paid through payzapp I did not get my refund. I'm calling to jabong & payzapp but they are not giving me any resolution. Although i've shared my bank statement too with jabong but they're saying that they have transferred the amount which is not the truth.

Please help me getting my money back....
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D
DilipMane
from Mumbai, Maharashtra
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decline return request - order id 1094777-4638154-7243301

Address:Mumbai City, Maharashtra, 400063

I have purchased a u. S. Polo assn. White solid slim fit formal shirt - size39 and it was not confirtable for me so i raised return request.

Your associates not came for collecting shirt but request is declined.

I am trying to call your associates but his number is switched off.

I want to return this product because it is not comfortable for me and i raised return request.

Kindly...
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H
Habha
from Bengaluru, Karnataka
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I received different product

I ordered biba skirt and i received kurti set.. They are not picking the product up. They took so long to respond and declined the return request... I had to call nearly 5 times a day and got no response... How can they be sooo lethargic about a consumers complaint...3388 rupees is no joke.. Pick the product up and refund my money... I being a regular customer of jabong do not recommend jabong at because they are going to dogs... I need my...
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A
Alind Singla
from Patiala, Punjab
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my order has been canceled and I wasn't even informed

Website:Jabong

I ordered two different shoes on sale. Now my products have been cancelled for no reason and they are asking me to re order both the items at a higher price because the sale off now.
I couldve reorder the products if it was still at same price as before but now its very high so i want my both orders delivered to me at a price i have already ordered. Maybe its the wrong work of delivery man who cancelled my order without my permission....
+1 photos
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Q
from Visnagar, Gujarat
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exchange: pickup and self ship

My name : somesh sharma
My order id :109504579832030901903

I was trying to exchange my order because of its size issue as it was delivered today (28th november) but i am unable to provide the pick up address because there is no pick up from that pin code so i tried for the self shipping process, but there is no option for providing the drop in address. I am frustrated due to this site as it is not comfortable. I am now...
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S
Sandeepk275
from Hyderabad, Telangana
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regarding not delivered product

Website:www.jabong. Com

Hii
My name is sandeep kumar. My order no. Is 109241905294563158901. I was ordered this product on 26 october 2018. And showing product delivery on 22 nov. But till this date my product was not delivered. I raised a complain on 22 nov and continued calling on your customer care. They told me your parcel will delivered dont worry, our team working on priority level.. But on 26 nov i got message your product delivered unsuccessful.br...
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C
chetali1000
from Noida, Uttar Pradesh
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fake mrp, fake selling price, fake discount price on jabong

Address:201301
Website:www.jabong.com

I brought a pair of shoe from jabong (Photograph attached) which was looking very attractive on the website, the mrp flashing on screen was rs 4799, after discount the final product i got for rs 1698. Cool, i was very happy.
But when i physically got the shoes, on a shoe the printed mrp was rs. 1099. (Photographs attached)
Shocked.
Jobing is cheating by showing fake prices, fake discounts, adding shipping prices. br...
+1 photos
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S
Swaroop Varadaraj
from Bengaluru, Karnataka
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order no-1093283-8853828-9058401/1094230-0116574-1727803 [incident: 181120-004161]

Address:560096

Hi

I had order for crocs coast black clogs on 05th of november 2018 vide order no[protected]-9058401 which was delivered on 09th of november 2018. When i checked the parcel i had received a graphite color instead of black color. I immediately contacted your customer care and asked for replacement which was placed by your executive team on 16th november 2018 vide order no[protected]-1727803 which was delivered today...
+1 photos
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H
Heshma Rengaraj
from Chennai, Tamil Nadu
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product not delivered but it's showing delivered by jabong courier partner

Address:Chennai, Tamil Nadu, 600126

I have ordered 3 dress from jabong on 17th nov 2018 order no-109433154084015895803 which is showing delivered on 24 nov 2018. Whereas it is still not delivered and i have no idea what fraud is going on. I have already paid for this in online. I raised a complaint with jabong and they are asking me to wait. Really concerned about my money as this is the first time this kind of incident has happened to me. I have been ordering from other online...
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B
Biswa696
from Bhubaneshwar, Odisha
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jabong prize scam call

Website:Jabong

Today i got a call from a number who said she is from jabong sales and promotio department names as eita. She had my last purchase details with my delivery address and everything. She said i am
Chosen as the lucky customer who is eligible for one of the 5 gifts (Iphone x, macbook, lg refrigerator, hitachi ac, sony bravia led tv). To make this happen i need to choose 5 items from jabong not less than 9999. Then she confirmed the items...
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M
Mukund Bhagubhai Patel
from Vyara, Gujarat
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jabong sent wrong defective product and refused to return courier/shipping charges

Address:394651
Website:JABONG

Reference:order number[protected]-6306403

I have purchased the above product ie

Blue checked slim fit casual shirt
Size: 38 | qty: 1
Sold by: mayazen

When i found the product i seen that the product delivered is of wrong size is 44 (M). It is seen that manufacturing was also very old ie 2016. The condition of the product also looking not well treated means lots of crease found...
+3 photos
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S
SUPRITI GHOSH
from Koch Bihar, West Bengal
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cashback not received

Address:Rohtas, Bihar, 821307

Cashback not received from jabong for the order id no [protected] purchased on 21/06/2018, the cashback were supposed to credited on my account wihin 25th september 2018 but when i see that the cash back amount is not credited to my accunt i have sent a mail regarding the issue to jabong but since than they are not doing anyhting and unneccessary dealying the case and yet i havent received the cashback, mail has attached for ref....
+8 photos
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M
from Noida, Uttar Pradesh
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daniel klein wrist watch

Address:Ranga Reddy, Andhra Pradesh, 500084

Orderid : [protected]

Hi,
I have purchased daneil klien watch from jabong 3 months back, it suddenly stopped working, i cannot find any contact to daniel klein support. This is the fake product which jabong sold to me.
Date of purchase : 30/07/2018
I want to get repair my watch or i want to return it back.
And it is having warranty of 1 year,
Which is of no use, without any service...
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T
tnbalaji90
from Chennai, Tamil Nadu
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refund for cash on delivery mode

Address:Chennai, Tamil Nadu, 600088

Hi,

I have ordered "blue solid messenger bag" on 24th oct, 2018 and the order no. Is 109228356177806251403.

I got received the product on 29th oct, 2018 and the mode of payment is "cod".

But unfortunately the received product was defective so that i asked exchange for this product, but no pickup service available for my area for exchange. So that, they accepted this is return request.
br...
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S
SUBHASHrdr
from Yamunanagar, Haryana
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jabong is a thief shopping company.

Address:Yamuna Nagar, Haryana, 135133
Website:JABONG.COM

Jabong is a thief shopping company. I returned a Pickup on 03 October 2018. I have also sent the receipt of the Pickup to Jabong Customer Care. But till date I have not even got any refund of my baggage. For this, I have been talking at Customer Care several times. But there is no hearing. That’s why I am alerting all of you that you understand this company and buy it....
+1 photos
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P
Priyanka1231
from Bengaluru, Karnataka
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fake call saying they are from jabong

Address:560037
Website:Jabong.com

Today i got a fake call from [protected] saying they are from janong and they even had our history and addresses.
They told ur number is selected for gift but for that u have to purchase from janong worth rs 10000 and i[censored] pay through paytm then u wil get back 50% cashback.
First they ask you to put 4 clothes worth rs 10000 total in ur shopping cart.
Then they ask you what u hve selected which size and we are confirming...
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A
AFsane DReam
from Delhi, Delhi
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compensate required for cancelling my order after 7 days

Recently, i bought a rowan
Comdaq connect 4 travel game worth rs 115 from jabong.com on 13 th nov, 2018.

And today, jabong cancelled my order after taking 7 days just for nothing.

Below is order derail
Order id[protected]-6867901
Placed on tue, 13th nov'18 at 11:59am

What kind of service is this? Waited 7 days for cancellation, and now have to wait for another 10 days...
+2 photos
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Sandeep Sara
from Hyderabad, Telangana
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exchange of products

Address:Hyderabad, Andhra Pradesh, 500049
Website:www.jabong.com

I ordered a jeans of size 32 from jabong but since its size is big i wanted to exchange it for a smaller size. But since 20 days there is no status on my exchange product. I called customer care several times, every one is telling uour problems will be sloved in 48 hours but i am not gettinging any solution.

Order id 4501
Order id 0803...
+3 photos
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A
abhishek dhole
from Aurangabad, Maharashtra
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shirt complaint

Address:Pune, Maharashtra, 411057

Hi,
I have ordered a formal shirt and as it was not as good quality in the picture, so i have made return request before 15days as per the policy of jabong. But now its showing return request is declined. So can you please help me in this situation and give my money refund as it is not good quality. I have call the delivery boy several times and he is picking up my call and so please help me....
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