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Jabong.com Complaints & Reviews

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Last updated Jul 15, 2021
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122015

Jabong.com reviews & complaints page 20

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A
Ankankar
from Jamshedpur, Jharkhand
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wrong product supplied

Website:jabong.com

I have ordered Gini jony blue capree ORDER ID [[protected]] but i have receive a wrong product on 17-aug 2018., which i requested to return the product and complain on 18-august 2018, , as per customer care executive i have sent a mail with product photograph, thety replied me we will arrange pickup in 5 days, but every time when jabong courier person came they refuse to take the wrong product because they do not have any mail about the...
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F
faiz syed
from Hyderabad, Telangana
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regarding my undelivered product

Address:500064

I Mr. Syed Faisal Placed order on 23/9/18 Ruosh Appu 1 Brown Sandals,
order Id:[protected]-0908203 which expected to delivered on 26/9/18
but yesterday i got massage that out for delivery then later got massage that "Refuse to accept my Product", which i have'nt received any call from courier agent at the same time i tried to call but its switch off, courier agent name: Rama Krishna, Mob no: [protected], and also I called...
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A
Ankit Mohanty
from Hyderabad, Telangana
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https://www.jabong.com/fossil-bq2163-brownblue-chronograph-watch-6813837.htm

Address:Hyderabad, Andhra Pradesh, 500084
Website:jabong.com

Hi,

I ordered this watch on 13th september and the product that got delivered was a different product than what i ordered.

Since then i have been calling jabong to return my order but all they are doing is keep asking for more time. They are lying to me every day and telling me to wait for 24 more hours 48 more hours and all that. I am frustrated with the way jabong reps have been lying to me.

Jabong...
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S
sayali haryan
from Delhi, Delhi
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received faulty beauty product.. empty bottle

Address:400708

I received KAYA ADVANCED ACNE CARE KIT on Sept 25, 2018, Order number [protected] and Tracking ID SF23165340JB.

One of the bottle in kit was empty..It looks like used product or it might got leaked while in process of delivery. I am unable to file return for this product as it is beauty product. I am very disappointed. I want to return that product. Please take action against that seller. It is sold by Proleague. Please...
+4 photos
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S
Sudheer Rao
from Mumbai, Maharashtra
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return not picked from long time

Address:Pune, Maharashtra, 411021
Website:www.jabong.com

I have ordered 1 puma shoes and one puma shorts (ORDER ID [protected] which i requested to return the product, as per jabong courier person visited 2 times and i am not available to return the product
but i have not received any call from jabong courier person, i have called 4 to 6 Jabong customer care and requested to provide courier person contact number before visiting to my place, they denied to provide and informed me we don't...
+1 photos
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Kindly favour me what to do there is no customer service of jabong available that's why we are facing trouble. After placing my order i realised that my previous mobile no is not updated in my app. But i thought they will reach to my exact address first then they will call me but today evening i got msg by mail that my order is delivered. It is ridiculous that my order is delivered to some one else. Pls reply me as soon as regarding my problem....
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Address:Cachar, Assam
Website:www.jabong.com/customer/order/return?e=0&order_no=108831416565850550503&p=1

I place the return request as i am facing problem due to the jabong app error, for a product order id: 108831416565850550503, product name: solemio
Blue solid regular fit casual shirt., i requested the fb jabong authorities for the help.
Even though they said it will be done, but still the product didn't receive return request.
Very bad working management of the jabong fb authorities, they dont work at all for customers,...
+8 photos
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Address:560078

Hi
I ordered a Wildcraft bag to Hubli Karnataka
But we did not like the product, do when we tried to return, it says pickup not available on this address
So when we tried to give Bangalore address, it still says pickup not available
What the hell is this?
U guys can come and deliver, but can't pick up...
Please provide me with some solution...
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S
Sathish Mathew
from Delhi, Delhi
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not yet received refund amount after 30 days

Address:600019
Website:jabong.com

Jabong order confirmation[protected][protected] placed on fri, 10th aug'18 at 1:12am, 3 items together, in which only one product delivered and the rest didnt delivered and requested for refund. More than 20days over no response or feedback from there end regarding refund. Several mails shooted up, but zero reply from there end. Even costumer care number too not reachable, everytime when we try, the msg says that "this mobile number is not...
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N
Nidhiladha
from Mumbai, Maharashtra
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returned order no - 108839078748041883003

Address:Mumbai City, Maharashtra, 400104
Website:Jabong

Dear team,

I had placed the order on 9th of september 2018. The product was delivered on 12th september 2018 and i had returned the same on 12th september 2018. The pickup was supposed to be done by 17th september 2018.

I have been calling up the call centre and have registered the complaints, still there is no response from the team. And now when i check the app today, it is showing the return request has been...
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As i have raised return request for my product in jabong but they are declining my return request. This is not at all fair this is the second return request i have raised and i am not able to return it. Such a worst e-commerce. Please help me out of this so that i can return which i am not ready to keep it. As i talked to customer care also but they told that they wont cancel return request but why this is happening i am not able to know....
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A
AROUL MARIE
from Auroville, Tamil Nadu
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refund amount not given after passing 14 days of product pickup

Address:605008
Website:Jabong.com

Order id[protected]-0441401
Return request placed on wed, 5th sep'18 at 7:11pm
Returning id :[protected] and picked the product on 6th sep'18 and received the message that refund has initiated.
Their policy the amount of refund will be credited to the bank account within 7 days post pickup.
But after running of 14 days also i could get back my amount. I sent an email but no reply has come yet from them which...
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P
priya s.16
from Buguda, Odisha
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100 messages sent after delivering a wrong shoe still no response

Address:Khordha, Odisha, 751024
Website:jabong.com

I have been trying to reach out jabong customer care that they have sent sent a wrong product yet they aren't reciprocating.I had ordered a black catwalk sneakers instead they have delivered a blue catwalk sneakers with a size smaller than mine.I had requested for pickup for wrong product but the courier guy failed the test coz it was a wrong product.So again I requested them for reverse pickup and refund of my money, but they are hiding...
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S
Snehal Ahire
from Pune, Maharashtra
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jabong no return or self ship option available

Address:Pune, Maharashtra, 411014
Website:www.jabong.com

I ordered a tommy hilfiger wallet from jabong, but fabric quality is not good.
I want to return it. But jabong doesn't provide any return facility for my pincode, as they say that my pincode is not serviceable. When i called their customer service, they said that i have to return it myself by using the self ship option. Now even the self ship option is not available on their site and app. Neither have they responded to my emails. I...
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S
Shivam Mendiratta
from Delhi, Delhi
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empty parcel by jabong.com

My first order has turned to be a horrific experience.
I have been left devasted and robbed by Jabong .
They are insensitive thugs with no responsibility.
Order number[protected]-9910901
They abandon customer after getting money and harrassment them indefinitely.
After complaining atleast 200 tweets and atleast 100 Facebook posts these insensitive leeches didn't have any mercy towards Innocent customer.br...
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P
Preyrit Arora
from Gurgaon, Haryana
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fraud done with my paytm and paid at jabong for order

Address:Faridabad, Haryana, 121001
Website:paytm

Sir

We are a paytm merchant with No-[protected] registered under name of Rajesh Arora & No-[protected] under Umesh Arora both being operated by my father.

Yesterday my father received an order for which customer was supposed to paytm us the amount on [protected], he made reasons that payment couldnt be done with our number so he asked for an OTP from my father and my father provided him with it. In a minute our...
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S
Stuti Verma
from Samastipur, Bihar
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return required: pick up service not available

Address:854301
Website:Jabong

I ordered a kurta of size l from jabong but since it didn't look good on me i wanted to return it. When i tried to request for return i got a message that pick up service is not available from my address. I asked customer care executive too but of no use.
I ordered many times from jabong and they provide pick up service later from my current location
If jabong cannot provide return/exchange service at specific places then...
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S
shreya011
from Pune, Maharashtra
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amount debited but order not placed

Website:www.jabong.com

I have ordered two kurtis from jabong.com on 16th september 2018 from mail id shreya. [protected]@gmail.com. The transaction amount 854 was debited but the order is not placed. I spoke to customer care they said that they need my order id but since i haven't received any order id but the amount was deducted, i feel cheated. I am also attaching the images of the message that gives the details of the amount debited. It is my request to refund...
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A
Ankur Parab
from Mumbai, Maharashtra
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crocs sandal

Address:Mumbai City, Maharashtra, 400033

I orders the crocs on 6th sept. It was supposed to get dispatched on 7th but it got dispatched on 8th. It was to be delivered on 12th but the courier service didn’t arrive for delivery and made a false remark of failed delivery. I immediately called the courier service asking about it to which they told me that they were not able to deliver as there map was not working and will be delivered on 13th or 14th. When i called the same courier...
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S
samba siva gandham
from Hyderabad, Telangana
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order delay

Address:Hyderabad, Andhra Pradesh, 500085
Website:jabong.com

I recently ordered ADIDAS GREY FLIP FLOPS DATED[protected].ordered confirmed. And also give expected delivery date by 12 sep 2018. but right now the order is not recieved..order id (108822854326148685601)

so please solve my problem on positive side according to me...otherwise I will give a complaint on consumer court for wasting my time....
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