Jabong.com Complaints & Reviews

This is to complain about the irresponsible behaviour of the delivery person who has to deliver me Ether women black slim fit mid rise clean look stretchable jeans ( order no.[protected]).
The name of delivery person is Yogesh Kumar and contact no. is
He has suggested me to confirm the delivery of order without giving it to me as I was not present in the date of delivery. He assured me to deliver it the next day. But it...

Hi,

Jbong has cancelled my order (Order id[protected]-6771103) on 21aug 2018 and sent me a message stating that amount will be refunded in 7 to 10 days. Its been around 20 days and i am still waiting for my refund. This is not expected from jbong. If you cannot fulfill yours words why you cheat your customers. Please check my order details and refund my amount asap...

I returned a product on jabong. My order id was [protected] a pepe jeans amounting rs.1451. The expected date of receiving refund was 13th august but till now 11th september my refund is not been initiated in my account. I have my bank statement as a proof. I contacted jabong regarding the refund but they are refusing and now not even picking up the call from my registered mobile no. From last seven days they are ignoring the matter by...

Hello team,

Order-id — 108839155689585886201
Placed on — 9th sep, 2018

My delivery item was misplaced and was left on the ground of some unknown place. Got call from a gentleman about the unattended parcel on the ground. Tried calling the delivery person, so that that my order can be picked from that person and be delivered to my address. To the utter surprise, after 2 full rings the agent's mobile...

I purchased the product from jabong on 11 august for an amount of rs3395. I request return on august 11itself then i return the product through indian post on 13august and delivery has been initiated at 16. When ever i called the customer care they told me to wait for 48h, 3day like that now it is 1mounth ian waiting for the refund no response from their side very bad customer service jabong have...

Jabong order confirmation[protected]-2690403) placed on fri, 10th aug'18 at 1:12am, 3 items together, in which only one product delivered and the rest didnt delivered and requested for refund. More than 20days over no response or feedback from there end regarding refund. Several mails shooted up, but zero reply from there end. Even costumer care number too not reachable, everytime when we try, the msg says that "this mobile number is...

I ordered louis philippe jeans order id[protected]-4041901 and i receive cheap girls top

1. Details of product received - product type: logo/top
Brand forever21
Colour : white
Size 3/m

2. Price tags/stickers/shoebox available? Yes, price showing rs 1399,

Now they are not refunding it, its shocking that i ordered jeans and jabong delivered girls top, i dont expect...

I ordered a fossil watch on 30th august 2018 from jabong, complanit number[protected], order id 108750318320720041201 of amount 9495rs. I received the order on 2nd september, i opened the box and there was no watch in it. The box was empty. I registered a complaint many times on email and jabong customer care. I talked to mr. Rupak mandilia (Des. Floor supervisor). He said the high authority denied your refund and from our side we have...

Old stock product "london bee navy blue printed pyjama" and "roadies bottomwear by beevee beige solid 3/4th" supplied. Life cycle of material was over so got torn off at many places with one month o[censored]se.
The costly and branded item i purchased on 1st may 2018. I trusted jabong. But to my surprise i found with 02 moth of its use the cloth got rotten and tear off one by one. I was surprised to see. Now the cloth are of no use, i shall...

Dear jabong team,

I strongly feel this is a prank from jabong to sell average quality products to customers and minting money. I was a regular customer of jabong, with this unpleasant experience i am never going to return to site and strongly advocate my colleagues, family and friend never to use the site.

Very poor refund and return policy of jabong. I have received a soiled and dirty, looks used also i have...

On july 27th, 2018 i had ordered united colors of benetton navy blue woven design mid-top slip-on walking shoes (Size eur44). However, when i received the package i was shocked to see that the package size was considerably small and inside the package i got nivea moisturiser (Blue container). The bill attached with the box referred to the shoes, but in the package all that i got was nivea product.

The shoes cost me 2014.88...

Dear sir,
I booked the item on 25/08/2018.
Order id[protected]-2481101.
I ordered a nehru jacket but received a wrong item than i complaint about this but till now i have not received a proper solution. Please pay attention on this issue and solve this as soon as possible. Exchange this with my nehru jackets. I already sent request for exchange the item on same day when i received the item but still not resolve...

I ordered kurta set from jabong and they only send me the kurta, pyjamas and dupatta was not present in the packet and i paid the whole amount. Now return and exchange facility is not available from my pin code and they are not even considering there fault. They should esp arrange the facility for me. They only harass the consumer. Atleast they should send me the pyjamas and dupatta because it's their problem not mine.. Worst experience shopping...

I bought a bag from jabong. They sent that through ml express, the company though claims they have no relationship with jabong. (Id-mljp7325677)
So the delivery boy didn't delivered the package and he updated the status to being delivered and even forged my signature which is now given as proof of delivery by our very own jabong.
Thanks for the customer friendly services you provide.
Worst experience ever of jabong.....

Dear team,

This is in respect of complaint no. 68269901.

A fraudulent transaction amounting to inr 199, 897 had been executed on jabong portal using my debit card credentials. Fir copy was shared with your team. Complaint was made for freezing the transaction and inspector from gurgaon sector 18 ps had visited your office to inform you of the case.

Till date, only inr 8, 020 has been refunded....

Morning i got a call from jabong to purchase for 5000 re so i ll get a gift like
i phone 7+ only if i order through them and they called me to buy items
but they called me more then 10 times and wasted my time
the no i got a call from [protected]
i am gonna rise a complent on this no only if its not your no
they wasted whole day they were fake people i think...

I am frustrated with ML courier as we are not able to track it...
Please track this consignment [protected], order is shipped on 2nd September!!

Order number[protected]-2033403

Please advice current status as i need this courier any how my tomorrow noon!!

Regards,
Viraj
[protected]...

Hi,
My email id is [protected]@hotmail.com
I have orderd 3 products from jabong.com on[protected]. The order id is 108646939066267644403
And the order was unsuccessful due to some technical error from jabong side even though the amount was debited from my debit card. The amount of rs.2279 was deducted from my bank account and rs.1340 from my gift card wallet.
Later rs.2279 was refunded to my bank account from...

My orders | return/exchange
Refund request received
Request id:68395107
Hi abdul,

As per your interaction with our customer care executive we understand that you wish to receive the refund in your bank account against the order number [protected].

We request you to kindly share your bank details within 24 hours on the bank details form, link for which has been given below.
br...

The above is my order no and return request no. as instructed i self-sent the product to sec 18, jabong returns, gurugram, haryana. the product was delivered on 27th aug 18 and i couriered it to jabong on 29th which reached gurugram on 1 sept 2018. it was delivered to jabong on 4th due to public holidays in between . but jabong without inspecting declined to take it from the courier. now the product is lying with the courier. I was my money...