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Jabong.com Complaints & Reviews

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Last updated Jul 15, 2021
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Jabong.com Phone Numbers

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+91 12 4612 8000
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Jabong.com Website

Jabong.com Head Office Address

Plot no. 109, Udyog Vihar, Phase 4
Gurgaon
Gurgaon District
Haryana
India
122015

Jabong.com reviews & complaints page 23

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R
Rohit Lokhande Patil
from Satana, Maharashtra
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hrx joggers not delivered

Address:411030
Website:Jabong.com

I ordered hrx joggers from jabong. But they said u will get it on 23 aug then they said u will get it on 26 aug and again they said u will get it on 31 aug yesterday i call them and they said u will get it on 1 sep. I asked them for my refund if they don't want to deliver but they sadi u can't get refund till ur order is deiver u have to return and then get refund. Please see that. Thank you...
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P
Parunand
from Bengaluru, Karnataka
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not able to place return request

Address:570023
Website:Jabong

I am unable to place return request. I am trying to link my bank account but it is not possible due to some technical glitches from your end. I cannot even contact you through phone it is not getting connected. It is saying my number is not registered. You people have stopped replying to my mail. If this continues i will go to consumer court very soon....
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Address:Gurgaon, Haryana

I wanted to buy a bag and trying to place the order when i started to place the order there was some network issue happing and after some time when i checked my paytm balance was debited against the price of that bag but didn't receive any confirmation message from jabong end and also not any order placed by my i'd as i can see through jabong app so basically money got deducted through paytm wallet but order not placed, i received confirmation...
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S
shivamk24
from Noida, Uttar Pradesh
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product not delivered on the promised deadline.

Address:New Delhi, Delhi, 110019
Website:www.jabong.com

The product that I ordered on 20 Aug 2018 was promised for delivery on 26 Aug 2018.

I have been trying to reach the people at their customer care center for a long time now. I only get more or less generic or automated canned responses.

I have not a single update or a relevant response on my emails. This is disgustingly callous by the otherwise good online retailer.

I want my product delivered...
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M
Meenakshi Gautham
from Delhi, Delhi
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received only one shoe of a pair

Address:122011
Website:www.jabong.com

I had ordered a pair of sandals from jabong.com. Order no was [protected]. I received a box and there was only one shoe in it. I complained first on august 4th and my complaint number is 67325104. They responded that they would resolve the complaint in 5 days. Its been a month now and after repeated e-mails they have not managed to resolve the complaint. The jabong customer support team has even stopped responding to my e-mails now. Can...
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A
ankitdailla
from Gurgaon, Haryana
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order delayed and delivery guy misbehaving

Address:New Delhi, Delhi, 110066
Website:www.jabong.com

Dear concern,

My order id[protected]-4057301 was placed on, 23rd/ aug/2018 at 10:45 am which i have still not received.

The problem is with the delivery guy who is asking me to come to his place and not delivering at the given address.

He is making stories as he doesn't want to do deliver the product at my address. This is really frustrating as on 28/aug/2018 he told me he will be delivering...
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S
Shiva Kumar K A
from Nazareth, Tamil Nadu
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amount deducted

Address:Mysore, Karnataka, 570007

Money has been deducted while ordering a product of ID[protected]-5469501 but the order couldn't take place. And I received the order by doing COD. It's been 5 days since the refund isn't available.so please help as soon as possible. Even I contacted the logistics and also the customer care of jabong but I can't even enter my registered number to talk to the customer care people so please let me know the status of my refund amount....
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T
Tena koria
from Kodinar, Gujarat
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multiple

Address:362150
Website:Jabong.com

I had placed an order with jabong for multiple products
1. Order no [[protected]-0030101].
Peter england grey textured slim fit formal shirt
2.[protected]-0030101
Nextlook grey solid chinos
3. Order number [protected]-8580003
Highlander black solid regular fit jeans.

I had opted for return. But they said they have no return pickup service from my address. You have to self...
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D
don...
from Hyderabad, Telangana
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ml courier tracking number invalid

Address:500034

Hi, my order ending with 97211 was shipped via ml with awb mljc6285955 and is supposed to be delivered on or before 30-aug-2018. Tracking # does not show up and no call from courier company. May i have an update on this?
I see many complaints about the same issue. Does jabong ever think to get this resolved. I need an quick update and also want the order to be delivered to me asap. Please call me for any update...
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S
Sandeep Koppineedi
from Ernakulam, Kerala
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about refund

Address:534260
Website:Jabong.com

Dear sir,

This is koppineedi sai sandeep, my contact number is [protected], [protected]. I had purchased dresses worth above 2000. I had recieved the product within 7 days, but it doesn't fit me much. So, therefore i return the products to your worker but rhe refund has not processed by show payment gateway, request closed... My return id are 64228708, 64228707, 64228706, 64309916. Please show your concern...
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L
Lenita Menezes
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to raise return request for order id 180809516856109

Hello team,

I am trying to raise return request for one of the products in my
Order id [protected].

Product to be returned: spykar
Green printed t-shirt

Reason for return: design and quality is not good. Isn't the same as shown in the image in the website.

The website throws an error. The same error appears in the app as well.

I have already sent...
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S
shubhamg5555
from Noida, Uttar Pradesh
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delivered defective product and not responding for the return request

They delivered defective product (T shirt) and also without price tag. Then i placed a return request, but their courier person refused to take t shirt due to no price tag on it. Jabong asked me to send them pictures of defective t shirt. I sent the pictures and followed up many times, but never heard back from them. It's pathetic, why i should suffer when error is on their part....
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M
Manisha Konkyana
from Delhi, Delhi
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didn't receive the order till now

The delivery boy didn't even call me..

But in the tracking of order it is showing that my number is not reachable..

Even a text message or email didn't come to me..

Please make sure that my order reaches me

Otherwise send me the address of the jabong office

So that personally i will go and take my delivery

My sincere request...

Please...
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R
Richa.NET
from Imphal, Manipur
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not refunding money, fraud company

I have many complaints registered with Jabong, But everytime i call them i get same reply that issue is escalated and i will get a call in 12/48 hours, But no call and no resolution. Please help, My 3500INR stuck with Jabong even after shopping of more that 25K.

TicketID: 67852533 DATE : Thu, 16 Aug 2018
Issue: Order received, Opened a exchange request, order taken back but refund not processed nor got exchanged item.br...
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U
Ushakavya
from Bhusawal, Maharashtra
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refund issue registered mail id not accessible

Address:560003

I had ordered a product and i exchanged it but they could not deliver the new product and i did not get refund also, i am not able to access my registered mail id since i forgot my password i am getting message to see registered mail for refund so what should i do to get refund??...
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A
Abdan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't receive the refund

Website:Www.jabong.com

Returned a t shirt with order no #[protected] its says the amount is refunded but it does not reflect like that, they also sent me the arn no[protected] which turns out is invalid. I checked it on sbi official site and also on the government site it says the arn is invalid. Jabong should return the amount sincerely. I even called them they said the amount is refunded even though it says in my app that it is closer but not refunded...
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S
Shagufta Mateen
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ill-mannered behaviour

Address:Hyderabad, Telangana, 500008
Website:jabong.com

I placed the order with jabong.com i called the delivery boy 3-4 times for the product as i have to rush somewhere and no one will be there to collect the parcel. And collecting the parcel was to important as i have to gift to my brother for his birthday yesterday. The delivery boy kept on delaying firstly he said i will deliver in evening then i called he said i lives near your area so will deliver after the duty. I received the product...
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Hi..
Dr. Kalpana rajgopal
Order ending 62213
Been trying to get customer service..
Just kept on hold fr 3 min..5 min.. No one answers.. Snc morning i'm trying..

This is unlike jabong
U had said my bank account invalid.. Been operating only that account for years.. Same stereo type messag being sent.. Via email
Is this a game play... Is ther no responsible person to reply.. Irrelevant...
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Hi..
Been trying to get customer service..
Just kept on hold fr 3 min..5 min.. No one answers.. Snc morning i'm trying..

This is unlike jabong
U had said my bank account invalid.. Been operating only that account for years.. Same stereo type messag being sent.. Via email
Is this a game play... Is ther no responsible person to reply.. Irrelevant stereo messages when customer hs typed each time read&...
+1 photos
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M
Mukul pataku
from Dharmsala, Himachal Pradesh
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cheated

Address:176208
Website:Jabong

I got totally wrong product batman hoodie even size is also wrong i wang that company should return my money or otherwise give me a orignal product i want that u should provide good and orignal product for your good service of jabong otherwise u will lose ur faith from consumers and at last it will effect ur market i want that i should recieve my orignal batman hoodie soon or otherwise send my money back refund me my money...
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