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Jabong.com Complaints & Reviews

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Last updated Jul 15, 2021
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Jabong.com reviews & complaints page 26

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T
thevishal.pharma
from Ahmedabad, Gujarat
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wrong tracking detail

Address:Kheda, Gujarat, 387001

I had ordered 2 product in one order id. My order was shipped yesterday. but when i was trying to tracking my order with tracking ID provided by jabong there was always show that "tracking ID was Wrong"" on ML Tracking Web page.
I want to track it as i want the shipment at another address. if i dont know that where is my shipment than how can i call to delivery boy??

Why ???

Is this a fraud???...
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S
shrimukt
from Rupnagar, Punjab
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my return

Address:Gurgaon, Haryana, 141003
Website:jabong.com

I bought a sneakers from jabong.com having order no.[protected] cost 3041.92. I recieved this on 3rd augest 2018. As the quality is not up to mark. I raise a return for this product on same day (I. E.3rd augest) but their is'nt any response from the company till i loging this complaint my. Return id is 67176958. Please do something to sort this issue...
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K
Krishna Perabathini
from Hyderabad, Telangana
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product is not picked from last 2 weeks

Address:500081
Website:www.jabong.com

I have two products with me for return, for one i was waiting for the pick up from last 15 days. Everyday i am getting message like the pickup will be done today and after sometime again i am getting message like we are unable to pick your item. Daily i was calling customer care and they are not responding properly. I have already paid the amount for both the products, customer care people are not helping with this any more....
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N
Neeti Jamwal
from Bandipura, Jammu and Kashmir
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stop partnership with ml courier service

Address:Srinagar, Jammu and Kashmir, 190009

Jabong... Didnt expect this from you... What is this ml courier service... There is no ml courier site where i can track my order mljp7177374... N three more orders... You have lost your credibility by associting your self with fake courier service... You arel looting people... I want my orders delivered as soon as possible... Otherwise... I will never go for jabong again...
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P
Pratyush Thakur
from Ashta, Maharashtra
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return picked up but not accounted and no refund yet

Address:Bangalore, Karnataka, 560103
Website:Jabong.com

Hi,

My wife has bought a dress from jabong and the size did not fit so initiated a return. Return id[protected]. It was picked up on 28th july but after an hour of pick up i got a message that the pick up was unsuccessful, i immediately tried contacting the pick up guy, but he did not respond. Again on 29th i contacted the jabong customer care, and dropped an email with the message and contact number of the pick up guy, but...
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N
Ninad Berry
from Pune, Maharashtra
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I haven't received my order id 108587447790544660501

I ordered on 9th august 2018, n got a message saying i will be receiving my jeans on or before 17th, and on app it showed delivery unsuccessful! And got no msg or call from the delivery guy, but received a msg saying i denied the product??? What is wrong with this delivery system? Now i still haven't received and i didn't buy another one before too. So what m i gonna do? I ve to have that jeans bcoz it's a gift. And i will be out of station...
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D
deejay loknath
from Alampur, Telangana
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delayed / fraudulent

Address:500015
Website:JABONG. Com

This is regarding the order [protected] which was supposed to be delivered on 19th august, however there delivery agent called me prior to 2 days and i've informed him to deliver the product before i leave for office, but he has called me after 3 hours and somehow i missed his call because we are not supposed to use the phone. I've received the call only once and the yesterday i've received a call from jabong stating are you still interested...
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S
Sanjeevarao Kalluri
from Mancheral, Telangana
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order delayed. not satisfied

Address:Srikakulam, Andhra Pradesh, 532001

I ordered a pair of roadster men charcoal grey printed henley neck t shirt, which were shipped by ml courier service and was given a tracking id number - mljc6098025,
This was shipped on 11th aug of 2018, but still now i haven't received any update on the purchase.
The item is shown to be shipped and arrived at the same location for more than 7 days now. Even ml courier tracking from ml's official website is showing the tracking...
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P
pxjg
from Delhi, Delhi
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wrong product delivery

Address:New Delhi, Delhi, 110085
Website:Jabong.com

I have ordered a oxolloxo white printed shift dress on 10-aug-2018 (Order number #[protected]) but worng product (Grey colour cotton top, size for 11-12 yr girl) was delivered on 12-aug-2018. I initiated replacement action on same day. On 13-aug-2018, person has came for taking return but he has not accepted the product as according to him the product was not same as per his data.
I told him that i got the wrong product but he...
+4 photos
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S
Sandeep Nallamalli
from Delhi, Delhi
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order was not received

Address:500004

I ordered black chinos from jabong mobile app and i made payment through online, and expected delevery date is 14 aug. But still i didn’t received my order. I filed a complaint but there is no any proper reply. I didn’t expect this from u people. I need immediate response on this issue or else i will file a case in consumers court. Please make sure of that....
+1 photos
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P
Parth5151
from Surat, Gujarat
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not showing tracking update

I have place an order for shoes from jabong and i have got an courier service detail which is ml but there are no updation and while i refer the ml courier website to track my order the site is showing “ invalid number “ disappointed from service by jabong!

Details -

Mail - [protected]@gmail.com
Awb (Ml courier track id) - mljc6166570
Order id - [protected]...
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C
chaithanya M
from Bengaluru, Karnataka
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fake call by jabong name

Yesterday i got a call from jabong that my name is shortlisted for the lucky coupon. The gifts are iphone plus or song tv etc but if i buy 5000rs then i will get the gift. The customer care person asks for my debit card details.
First i didn`t believe them but they said details of my past order from jabong. How they got the details. Definitely from a person working there leaks the data of the customer. Really there i no safe for...
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N
Neetu Jakhar
from New Delhi, Delhi
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pair of sneakers

Website:Jabong.com

I ordered a pair of white sneakers from jabong..they arrived on 16th of august 2018 but as i opened the package they did not fit me well and i decided to return them..but as i reach the last step they are showing " error in return initiation ". I need to return them immediately...i am very disappointed with this bad customer service of yours.
And the helpdesk is not helping as well...no one is picking the call...I've gone mad......
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A
aqeelhmistrry
from Bengaluru, Karnataka
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exchange cancelled without refund

Address:560037
Website:Jabong

[protected] was placed on 16th July and delivered on 21st. We wanted to exchange it but the the required size was not available. On 26th the required size was available and we initiated the exchange request. [protected] was the order id for exchange. The item was picked up for exchange on 28th and till 3rd when the status of the order [protected] was not updated to shipped I called the customer care and was informed that the order...
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M
mounika dugyala
from Warangal, Telangana
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regarding refund money

Order no.: [protected] from jabong i have ordered 2sweaters from jabong one of cost 615 and other of cost 623 indian rupees but they did not fit me so i returned them on 6th august and i recieved a mail regarding the refund intiation but i did not recieve the money yet. I have been mailing them regarding thr issue but they dont seem to be concerned and are saying to wait for 5 to 7 days which has already exceeded. I want my refund as...
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A
agrawalmanas09
from Haridwar, Uttarakhand
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regarding auto cancellation of order | order number: 180814540336825

Address:Kanpur, Uttar Pradesh, 208001
Website:jabong.com

Hi team,

This is manas agrawal. I placed an order for a nike polo t-shirt with jabong, order id - [protected].

The order was prepaid and the payment was done using a debit card. But today, i saw that my order is automatically canceled without any intimation.
I need the same order to be delivered to me in promised time.

Thanks,
Manas agrawal...
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C
chaithanya M
from Bengaluru, Karnataka
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fake call from jabong

Address:560066

Today I got a call from your customer care center that my name is shortlisted for a lucky draw but I need to purchase Rs.5000 then I will get the gift like phone7 plus, Dell laptop, sony tv, Samsung phone or LG fridge. even they there are asking My id number, CIV, and phone number. This is fake or true. Please take this complaint may some people are spoiling your company brand....
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Website:jabong.com

I ordered a navy blue palazzo pant, order no. [protected] and it arrived. For the second time the waist size was much too small. I asked them to return it and they picked it up. Then in order to get my refund they sent me a mail where I had to fill in my bank details. I pressed the Bank Details box and it did not open. I called them and they said they would send the mail again. I tried to open the Bank Details box in an orange color and...
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T
thomas2000
from Ernakulam, Kerala
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order falsely claimed to be ordered

Address:Ernakulam, Kerala, 682306

I had ordered for an adidas bag. But it says it has been delivered even though it has not been. This is causing a great deal of inconvenience. Kindly do something about this at the earliest.
My account is [protected]@gmail.com
The bag cost me a significant amount of money. The delivery was set to be done by august 1 week. But its has been the third week and nothing seems to have happened...
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G
Gunjan Arora1
from Delhi, Delhi
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order id 1085618-1956094-1136503

Address:122016
Website:www.jabong.com

I ordered two men shirts on 8th august 2018 with order id[protected]-1136503. It was my first purchase with jabong & it would be last too.. After 8 days of placing order, there's no status update. It has not been shipped yet. Although they promised to deliver till 14th august.

I need the status update asap. They make their customer fool. I have to gift this to someone.

Will never recommend anyone to buy...
+1 photos
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