Claimed

Jabong.com Complaints & Reviews

2.4
Last updated Jul 15, 2021
Complaints 2236
Resolved
1036
Unresolved
1200
Quick Links
Statistics
Share
Contacts

File a complaint to Jabong.com

Having problems with Jabong.com?

File a complaint and get it resolved by Jabong.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Jabong.com reviews & complaints page 32

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:Hyderabad, Andhra Pradesh, 500072

I have ordered a top from jabong on 27th july 2018 order no-#[protected]which was supposed to be delivered on aug 2nd in hyderabad. I have been tracking this and on july 28th it was showing as delivered on jabong today i. E on 31st july. Whereas it is still not delivered and i have no idea what fraud is going on. I have already paid for this as this was a gift for my sis in law. Really concerned about my money as this is the first time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
नीतेश गोयल
from Hyderabad, Telangana
Report
Copy

bluff

Address:Hyderabad, Telangana, 500070

In name of sales and deals this site is are bluffing.
After the deal time period has ended up still the prices are same.

Coupons applied increases the price and reduces them again which was displayed originally.

Coupon 600new is big bluff.

Bloody cheat...
Should take serious action against this sites.

These guys think consumers are fools they won't notice this type...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sameer Sarkate
from Pune, Maharashtra
Report
Copy

delivery very poor quality

Address:411041
Website:www.jabong.com

I ordered 10 items from jabong ...then 3 items of them was charged higher ...i asked delivery boy to come next day...because i was not there...he returned the order and said reciever refused the order...where i needed them urgently...
Invalid tracking no...
No. Cont of courier services...
Very disappointed
Tracking no. MLJC301542 SHOWS INVALID...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pratik Korade
from Pune, Maharashtra
Report
Copy

money not refunded from jabong website.

Address:Pune, Maharashtra, 411051
Website:Jabong.com

Hi,
I ordered products from Jabong but I didnt like and returned product but I didnt get money refund its directly converted into credits.
What the hell is this??
I want my money back not that credits..

Order ID- [protected].

Please do needful help.
Else I will lodge complaint against it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Praveen Jaya
from Bengaluru, Karnataka
Report
Copy

refund not getting initiated from a month

Address:Bangalore, Karnataka, 560016
Website:Jabong

I had placed an order on 5th july which is expected to receive by 10th july which didn’t happen and after so many follow ups, want to cancel the order for which they don’t have an option and asked me to return/reject the item once received and i did the same on 24th july when it came to me. But strange thing is they mentioned as delivered and not initiating refund and from a week am just calling customer care and they don’t have any...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vichitra Thapa
from Santokhgarh, Himachal Pradesh
Report
Copy

jabong saying pick up service not available

Address:176215
Website:www.jabong.com

Ordered shirt from jabong but since its size is small i wanted to exchange it for a bigger size. When i tried to request for exchange i got a message that pick up service is not available from my address. Where as earlier i have returned products from this address. I asked customer care executive too but it was of no use.
My concern is that if a person can come and deliver jabong products then why can't he take the return/exchange...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
piyush bajpayee1
from Gurgaon, Haryana
Report
Copy

product received on placed order

Address:122001

Hi team

I had placed an order on 19th june which had multiple items and few selected for my spouse. Once the order was received i couriered the few items to her. There are certain issues observed on some items and she returned back to me for the needful.
The exchange policy is no more applicable as i understand it is over 30 days. Thus need your support to help me in the best possible way.
Below are the details:...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Aggarwal nisha
from Noida, Uttar Pradesh
Report
Copy

cyber crime

Some problem was occurring in generating refund from jabong as my mother had filled some wrong bank details so she asked my help so I thought i can get telephone Number from just dial so I got this Number..[protected]( jabong Balance refund, Balance pending) first they asked me details about my product, Bank account details than he asked whether i have debit card as soon as I said yes he said tell me 16 digit number, I asked why are you asking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
from Jaipur, Rajasthan
Report
Copy

regarding vip slot purchasing offer!

Address:Ajmer, Rajasthan, 305001
Website:jabong.com

Worst shopping App ever seen. you totally make fool others. If you do not have enough stock then why did start the offer on 26th July. I bagged 3 Nike & adidas shoes into my cart. when I checked the cart at 7:30 as they given me slot from 7:30 to 8:30. It was OUT OF STOCK. that was very ridiculous. why are you making fool others if dont have stock...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aishwarya Gangawane
from Mumbai, Maharashtra
Report
Copy

fooling customers about discounts! shame!

There were already discounts on clothing and accessories, i wanted to purchase a few tshirts and wallet, but it did not give me purchase option, instead it was showing only “add to wish list”.

When i added those items in wishlist, i had to wait for 3days to purchase it but now those items are already sold!!!

I’ve attached the pictures of the things that are now showing as sold out.

I’ve...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vamsee9999
from Hyderabad, Telangana
Report
Copy

not refunding amount for cancelled order

Website:www.Jabong.com

Jabong.com is not refunding my amount for the order number [protected]... I have cancelled the order on 11th of july 2018. It's been more than 15 days and they are requesting to wait for more 48 hours each time when i have called to their customer care. I have called them for 3-4 days but the reply was pathetic and are irresponsible they are saying that refunding has been done from our end and we will be checking with our payment gateway...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Praveen Pravee
from Idukki, Kerala
Report
Copy

can't return or exchange product

Address:Thiruvananthapuram, Kerala, 695024

I want to return the shoes that i have purchased from jabong since the product selected was of size and the product was too small. Hence i would need to buy one of a larger size but i have no options to return the product. I tried to contact their customer service but i didn't get any response from them, which is poor. I want to return or exchange the product plz esolveas soon as possible.
Contact no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aman741852
from Patiala, Punjab
Report
Copy

about their courier service

Address:143001
Website:Jabong

I have ordered three products from jabong one is on 19 july and others i ordered on 23 july but i am not getting any information about my products that where they are exactly. I am just getting an information regarding the khawaspur hub from last 2 days. The service is really pathetic. We can't imagine these kind of services from a renowned company....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M v t
from Warangal, Telangana
Report
Copy

no pickup available in kochi

Address:Ernakulam, Kerala

I want to return a dress as it is too large for me. There is pickup available but at none of the major pincodes in kochi. This is troublesome as jabong promises pickup service. If it can deliver, then pickup should be arranged as well. I've tried to file a complain but no response from jabong i wish to return the product. It is kept as it is just as i received it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Dhamtari, Chhattisgarh
Report
Copy

mcdelivery center no.

Address:Bhopal, Madhya Pradesh, 462022

Please provide me contact no. Of your belonging ML Currier center. The delivery boy no. Is not connecting and the ML delivery center says they do no have any connections with jabong. I'm not getting my order because the delivery boy do not make a call while he make delivery....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepali.pawar
from Mumbai, Maharashtra
Report
Copy

non-delivery of item

Address:Mumbai City, Maharashtra, 400025

Dear sir/madam,

I deepali. Pawar have ordered roadster shirt and jeans. So when i received the package to my surprise i found that the package contains only the jeans and the shirt was missing whereas the money was taken for both the items.

When i followed up jabong gave me a answer stating that the item has delivered whereas the item (Shirt) is not received at my end.

However i have dropped email...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Likith Liki
from Narasapur, Andhra Pradesh
Report
Copy

refund amount has not been received even after 30 days.

Website:jabong.com

Order No.: [protected] placed on sunday, 17 june 2018 at 7. 31 pm.
product details
1. Raymond navy blue solid slim fit formal trouser. size -36, quantity- 1, final price = 1542.75 Rs
2. Raymond blue checks slim fit formal shirt, size- 40, quantity- 1, final price =981.75 Rs

i paid for above products through debit card. but they are negligent after product has been returned around 25 days, refund hasnt...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sukanya Saeri
from Hyderabad, Telangana
Report
Copy

my order is delayed

I am a user of Jabong. I have made an order on 18 july'18 and still it is showing just as confirmed. But it's not even shipped. Moreover I can't even cancel the order. Because there's no option showing that. So I expect the Jabong helpline staff or management staff to consider my issue and resolve it through taking some measures and deliver me the product ASAP. Thank you...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nidhi10*
from Delhi, Delhi
Report
Copy

horrible , pathetic and a highly unprofessional behaviour

Website:Jabong

Twice my product has been returned without my permission despite getting a message that it will be delivered(Ordered on 17 July, 2018 and (3 items)out of which one got cancelled on the 19th and 2nd on 21st July)..

It is a matter of deep regret that honest, valuable and regular customers are treated like this.

1.NOTHING WAS COMMUNICATED to me from the team's end.
2. 4 times i called the call centre and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sarika rai
from Bhubaneshwar, Odisha
Report
Copy

jabong return not initiated

ORDER ID [protected]
placed this order on 16th july delivered on 20th july.
It contained one item but it did not fit on me as it was quite big for me, i decided to return it. I was sure of the good customer services jabong had always promised of, but all my hopes were belied. Infact this the second time that I am facing this problem from Jabong.I feel cheated as only few days are left for the return period to end.
I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy