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Jabong.com Complaints & Reviews

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Last updated Jul 15, 2021
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+91 12 4612 8000
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Plot no. 109, Udyog Vihar, Phase 4
Gurgaon
Gurgaon District
Haryana
India
122015

Jabong.com reviews & complaints page 37

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R
RAHUL SUL
from Mumbai, Maharashtra
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order id #180527277837003. tracking - mljp4687733

Address:Latur, Maharashtra, 413512

My order i have given 10 days back and still its not delivered. Ml courier showing that we are not associated with jabong. After i give order on jabong, i received some fake calls regarding lottery and all. I think jabong is on the way of phishing site. As i ordered it on 27 may and today is 5 june and still jabong track is showing status tracking of 1 june only. Similar experience was for me on 3-4 occasions in past also. I think now aftr...
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R
Ritika Jawa
from Gurgaon, Haryana
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account blocked by jabong.com

Jabong blocked my account without any reason and proper explanation.in fact i received damaged products which i highlighted in the mails that it’s damaged when i received. I as a consumer received damaged products when i highlighted they blocked my account and when i asked them what is the issue they never responded and willing to get into conversation. This is highly unprofessional, they way they operate. On top they have blocked my account...
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Website:Jabong

This is regarding my order number [protected] in which i had ordred around 18 item worth rupess 10188.
I ordered for three kurtas. But the product i received was a single saree.
I could see the status as delivered for those three kurtas. I didn't order for any saree. Its your mistake that you gave the wrong product to me.

Finally after multiple follow up someone called from jabong and told that jabong will...
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K
Kushendra Tyagi
from Noida, Uttar Pradesh
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order cancelled after 17 days

Address:201005

Hi,

My order got cancelled by jabong after keep me waited for 17 days and every time when i called them they told it will be delivered asap and nobody informed me about anything. Products are still available on their site but they are asking me to reorder again after 17 days and not the same products. I lost my 17 days and a discount coupon that i applied just because jabong. See the attached pic for order number....
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R
romy matangi
from Muzaffarpur, Bihar
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not delivered what I had ordered

Address:800023

I had ordered revlon green kajal. They delivered green kajal but of different brand that is of street wear. It is a cheat on customers. They entice with good products and deliver a mediocre product. Earlier service provided by jabong was quite good. That's why we became an avid jabong shoppers. But now it's worse. Jabong is weakening it's customer base. They are forcing customers to switch on to the other online shopping site. I hope to get...
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Address:Panchkula, Haryana, 134109
Website:Jabong.Com

This is to highlight the hopeless customer experience that i had with jabong.com. I had been a regular customer of jabong and used to order products/good worth thousands every month.
However, on 15th of december, 2017 last month, products were supposed to be delivered of an amount of 4148 inr. The delivery guy was carrying a pos machine and the card was swiped 2 to 3 times but he kept saying that the transaction was unsuccessful....
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D
Dharini Sharma
from Ludhiana, Punjab
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dc shoes

Website:jabong.com

I orders dc shoes on 28 may, but it is showing failed delivery. Also upon tracking my order on ml express they are saying that tracking id is not valid. Also, they have no relations with jabong, thats what was written on their site. What shoul i do now. I have prepaid for my order and don't know any whereabouts of my package. Neither i have been provided with any kind of contact information of the courier delivery services nor any address...
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Z
Zaidak12
from Chennai, Tamil Nadu
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abrupt order cancellation

Address:Chennai, Tamil Nadu, 600040
Website:WWW.JABONG.COM

Order no.: [protected]

I had placed an order that consisted of 3 articles on thu, 24th may'18 at 11:30pm.

1. Blue blackberry chinos

2. Colorplus chinos

3. Converse sneakers.

The first product was delivered on time but i had to return it due to a sizing problem.

Products number 2 and 3 were abruptly cancelled by jabong.com and as compensation,...
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D
diwee
from Delhi, Delhi
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about my order

Dear sir/madam

I have bought two denims on 4/05/2018 of one is u. S polo and other one is v dot but in have washed vdot denims its colour is fed in one washed i want to change my denims i never thought that type of website whose that kind of denim is available i request you to please change my denim immidiately please consider my request and give me positively reply

Thanks
Diwakar singh
M. No.-...
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R
Rajkumar Tanwar 2
from Delhi, Delhi
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cancellation of order without any reason

Address:110045
Website:Having.com

I purchased four bedsheets from jabong order no.[protected] on 22 may 2018 and paid rs. 1015/= they promised to deliver on 31 may 2018. Today on 30 may 2018 they have cancelled my order without any reasons. Earlier also they cancelled my 2 orders. Order no.[protected] dated 18 nov 2017 and order no. [protected] dated 27 apr 2018. Please solve....
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D
DrPriyanka P. Mali
from Pune, Maharashtra
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backpack

Address:411027

I recieved message from jabong that “Out for Delivery: Your Jabong shipment of Backpacks, tracking ID MLJP4593638, will be delivered today by ML (Phone: [protected]). When I called that number no one is receiving it . I m unable to get information regarding my order. Whether I will receive it today or not?...
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K
Khushal Kolhe
from Pune, Maharashtra
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product not delivered on time from jabong.

Address:400710

I have purchase a product from Jabong & the product was American Tourister STrolley bag on 21st May 2018. The expected delivery date was 25th May 2018 but the expected delivery date is already passed & still I didn't get my product. As I track my order with AWB no. [protected] with Blue Dart logistic partner it still showing in Bhiwandi New Warehouse.
The last updated status is :-

Bhiwandi New Warehou Security Cleared 26-May-2018 22:54...
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C
Chumlan Kikon
from Lucknow, Uttar Pradesh
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got a different product

Really not satisfied with the serevices you have provided. I really regret choosing this site. Order id-[protected].. Ordered adidas adillete black slippers but i got an ugly hopless puma slipper. Which is really unsatisfying. Not recommeding about this website to anyone ever again. I request you to look up to it either by exchanging it with the actual product i ordered or refund me money back asap. Thank you...
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N
Naveen Katakam
from Hyderabad, Telangana
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ordered a woodland sandals but it is showing it is "track id no is not correct."

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.mlexpress.in/ && www.jabong.com

I have ordered a woodland sandals on 25th may it was notified me that i ll get the courier by 31st of may and it was sent through ml courier service tracking id mljp4579098 but in ml tracking site it is showing it is "track id no is not correct.". And in ml website (http://www.mlexpress.in/) it is showing as "we have no relation with jabong". Till now i hv not received my order even i am not getting updates. I also prepaid for the order....
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S
Shiv Gaurav Rajput
from Mainpuri, Uttar Pradesh
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I have not received the refund

Address:New Delhi, Delhi, 110062

I ordered a “mast and harbour” shirt from jabong but i had to return it due to its poor fabric quality.. I retured it with all tags but still have not received the refund.
Order id -[protected]
But the ios app says refund initiated and request closed but still i have not got refund in my account... Retrun id is 61747100.
Please solve this as soon as possible....
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B
buttercafe
from New Delhi, Delhi
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wrong refund - deceased customer

Address:Bangalore, Karnataka, 560043
Website:Jabong.com

Ref : re: 60755341 : jabong.com! 60556451
Order no order number [protected]

I had placed an order for two products, my need was only the primary product, while the secondary product was ordered so the 1st one can be purchased with the offer intented. However, three days post order, secondary product is sent and the primary product is cancelled, stating out of stock.

Now the actual need was the first...
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A
anumokha
from Delhi, Delhi
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i have not received refund since 20 days for my 3 products.

I have returned three products on 8th may but i have not received my refund till now. I have contacted customer care many times they told me to wait for 24-48hrs but still after waiting so many days, neither i have received my refund nor arn number for the same. Very disappointed with jabong. Worst experience with jabong. I need my money back asap. Its already late. It was my worst decision to buy from jabong.. Refund my amount asap....
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A
Avinash Chukkapalli
from Vijayawada, Andhra Pradesh
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items not delivered/not cancelling the order

Address:Bangalore, Karnataka, 560048
Website:www.jabong.com

I have placed order for 7 tshirts on the 20th of may and it gave me an estimated delivery of 24 may. Out of them 2 t shirts shipped from mumbai and got delivered on the 24th. Whereas the other 5 t shirts were shipped from bangalore to my home in bangalore and they are still not getting delivered. Tracking shows them going around bangalore everyday. Customer care even after countless calls and messages and gives a simple message saying give...
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L
lilDK
from Bahula, West Bengal
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return closed

Address:Darjeeling, West Bengal, 734001
Website:www.jabong.com

Tracking id - mljp4340164
Order number - [protected].
I received the product on 19 may and i initiated a return request a day after.
I constantly kept on receiving messages from jabong that the pick up will be carried out today but today never saw the daylight!
Every evening i would get the message that it could not be carried out today so it will carried out the day after!

And today, all of...
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T
Toba
from Bhopal, Madhya Pradesh
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didn't receive the product since 2 years

I purchased a dell laptop along with which i was gifted a rs.1500 worth jabong coupon. Using that coupon i ordered 3 products 2 of which i received but for the third product[a watch worth rs. 572] the delivery man asked for paying money while all of it was already paid using the coupon. We denied to pay extra money owing to which we didn't get the watch. It has been almost 2 years since then we haven't received the watch nor any explanation...
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