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Jabong.com Complaints & Reviews

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Last updated Jul 15, 2021
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+91 12 4612 8000
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Plot no. 109, Udyog Vihar, Phase 4
Gurgaon
Gurgaon District
Haryana
India
122015

Jabong.com reviews & complaints page 40

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J
Jaswanth Anjuru
from Paravur, Kerala
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my product is delayed a lot of days.

Website:WWW.Jabong.com

My product is not delivered till now! It should be delivered by 13 april! It has been 3 days i had given complaint no action is taken by the company jabong! Just i am getting thatto mail that complaint is registered! And in 6hrs they will give update but no response qas given to me! I paid the amount online payment.
[protected]@gmail.com
[protected] these r my details!...
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V
Varun042
from Namagiripettai, Tamil Nadu
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i have received wrong product twice and there is pending order for over 4 days

I recently order 9 products on jabong with order number [protected].
I did receive 6 products on time however i am being cheated with the ither 3 products.
The two pants which i received was differwnt from what i ordered. I have returned them and waiting for refund since 7 business days.
The last product which was suppose to be delivered by 14th apr 2018 is yet to be delivered. There are no updates on it until today...
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K
kratikas24
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have issues with tracking my order.

Website:Jabong

Hello..

First of all i want to know what does in transit non critical means?
Then it is showing courier service:ml and a tracking id but ml courier service showing its invalid.
Ml service wrote on their home page that 'we have no relation with jabong'.
Now second question is why jabong showing their courier service ml as the ml one refused have any relations with them....
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S
sanjnitham
from Delhi, Delhi
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blocked my account

Jabong has blocked my account [protected]@yahoo.co.in without any reason. I talked with customer care and they said risk department has blocked. I want my account open otherwise I will take legal action. More over I require information why they block it. Is there any term condition mentioned in their policy to block the account of anyone without any reason....
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A
Amruta Pathak
from Mumbai, Maharashtra
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regarding order 180408495949655

I ordered a here and now blue printed maxi dress, which were shipped by ml courier service and was given a tracking id number - mljp3672393,
This was shipped on 9th april of 2018, but still now i haven't received any update on the purchase.
The item is shown to be shipped and arrived at the same location for more than 4 days now. Even ml courier tracking from ml's official website is showing the tracking id is invalid....
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M
Mahesh Prasad Pati
from Balasore, Odisha
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delivery of wrong product

Website:Jabong.com

I had ordered 3 items under order id [protected] which are as follows:-
1) ether grey joggers
2) blue saint round neck t shirt
3) next black round nck t shirt
On 29th of march, i was handed over 3 packages amounting to rs634, 229 and 634 respectively. When i opened the package i found out that 2 of my ordered items were correct i. E the ether joggers and the blue saint tshirt. To my surprise in my third package...
+7 photos
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S
Somenghosh00
from Bihar Sharif, Bihar
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I cancel product but they are delaying my refund

Address:East Singhbhum, Jharkhand, 831013

I order three item whereas two of the products were delivered but one of the product was delayed due to delayed of delivery i cancel my order and i initiated fast refund from jabong team but the response of the team towards refund was very careless and where as i am un satisfied with jabong now it really not worth shopping anymore my orde number is [protected] and i want my refund fast but jabong team saying they need confirmation from...
+1 photos
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R
Ria JaiSwal
from Noida, Uttar Pradesh
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late delivery than promised.

The product was supposed to be delivered today and its not here yet. Jabong is never late for deliveries. This is so annoying because if the complaint is raised to jabong, it takes 7 days to get resolved . How will that even help after 7 days for me ? This is just pathetic and ignorant from your side. And complain department is just useless by the way....
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J
jenifa debbarma
from Kolkata, West Bengal
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I didn't receive my money

Hello am jenifa debbarma.
I have ordered a kurta and requested for return (Order no.[protected]) and its been a month i dint receive my money, although they asked for bank details am unable to give my bank details. Is dis a scam??? I want money back asap
Here are my bank details
Customer name. Jenifa debbarma
Account no. [protected]
Ifsc code. Sbin0004570
Branch. Salbagan (Agartala)...
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S
siri shireesha
from Hyderabad, Telangana
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product return and refund

I have purchased two jeans from jabong and i wanted to return one of them due to sizing issue, i cancelled the other one but the order came to me and i rejected it, from the past 4 days there is no status of my return pickup and the rejected order, customer service is of no help and are just asking me to wait instead of doing something to help, my money is stuck with them and no one cares to help
Regards
Shireesha...
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S
sangeeta garg
from Mumbai, Maharashtra
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order cancelled

Order number [protected] was out for delivery but when it did not reach after the complaint also, they simply cancelled the order and initiated refund after about 25 days of the payment. The same item is available on their website for a higher amount now. How can the prepaid order be cancelled when I need the order and is still available on their website ji...
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While paying for the order id [protected] via PNB net banking the amount of the garment Rs. 1040 was deducted from my bank account but on your site, the order was first shown as failed transaction and later canceled. Please resolve this issue and kindly tell me when will my money be refunded. On Jabong's help section it is shown that for this type of issue the amount is refunded within 7 working days, I can't wait that long. So, please...
+1 photos
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I am senior citizen from jalandhar (Punjab) and regular customer and have been receiving all my orders and without any problem. A usual i booked the order a few days back and yesterday i got a massage - your shipment will be delivered today tacking id mljc3188718-. It was followed by a call from a delivery man ([protected]) who asked my location which was told to him. Since there was no delivery, till 6:30 pm, i again called the delivery man,...
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P
pravickey
from Guwahati, Assam
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avoiding refund of paid amount

Address:Gurgaon, Haryana
Website:WWW.JABONG .COM

Recently i have placed and order with jabong.Com
it was a cash on delivery order... So paid and collected the order.
After i opened the packet the product was different than the one shown in the website... So mailed them the pic of the product and they arranged a pick up ... After the pick up was completed .. There was no response from them...So when i enquired they said that they cannot proceed the refund as there was no payment...
+3 photos
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V
Vivek007123
from Allahabad, Uttar Pradesh
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jabong is one of the fake company in the world

Address:Jalaun, Uttar Pradesh

I ordered 3 tshirts from jabong... Firts one is damaged 2nd one is ok and the third one was not the same i ordered... I ordered a blue polo tshirt costs 280rs... And they sent me 180 rs round neck tshirt this is just rubbishh... I just got one thing i will never ever trust on jabong... It was my first order and this happend... This is very disappointing.....
+1 photos
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D
Diksha Bhateja
from Samalkha, Haryana
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regarding order no180228197549375

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Jabong.com

I ordered 2 pair of shoes frim jabong which got delivered to me ob 5th march. I returned 1 pair and kept 1 pair of reebok arcade runner lp black running shoes for rs 1848. Within 15 days of ysage, shoes got torn from above and not in condition to wear anymore. This is not expected from good brand reebok or may be they were not genuine. Kindly look into the matter asap....
+1 photos
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P
pothumahanty saikumar
from Hyderabad, Telangana
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can't get my product status

Address:530040
Website:www.jabong.com

I have booked an watch in jabong website and they have given the details and tracking id but i can't get the status. Of the watch where it is even in ml website also its showing as incorrect tracking id i demand an explanation on this is it fake do i receive my product or not i have done prepaid also i need an explanation on this...
+1 photos
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O
Ofig
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

9 footwears not delivered

Address:Ghaziabad, Uttar Pradesh, 201014
Website:www.jabong.com

I raised a request with jabong for 9 footwears of brand carlton london costing rs 9500inr. (Prepaid order)
However when i received the packet it had some different stuff (A denim top costing rs 700inr) in it & they were claiming that i have received my 9 footwears.
When i raised a complaint for the same they said they will check there cameras and blah blah things and registered a complain id
However after 2 days they...
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A
Ankit4114
from Baddi, Himachal Pradesh
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not received product till now

Address:Shimla, Himachal Pradesh, 171009
Website:www.jabong.com

What the hell The Awb number you guys provided that shows invalid and on ML express website it is clearly mentioned that they have no relation with jabong.com now you guys are makeing fool of cux or they are trying to be over smart, even i've recieved a msg that it will dilvr today and also shared non working contact number..greatt...
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S
Sarah Justina
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unhelpful customer service team

Address:Ernakulam, Kerala, 682030

I ordered for some products from jabong. I had changed my mobile number on the jabong site but this change was not propagated to the shipping address. I tried to get the contact details of the courier service, ml logistics, but jabong claims that they don't have the contact details. (I find it so hard to believe that you would send your packages through a logistics company whose contact number you don't know!!)
The ml courier service...
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