Jabong.com Complaints & Reviews

My order no. Is [protected]. I recently ordered for a pair of football cleats and it's been around 20hrs and i haven't recieved any updates regarding whether it has been shipped or not. So kindly update me on what the status is. I have already been given the estimated delivery date but since i will be going out of town the coming week iam bit worried that i might not be able to receive the package....

Ordered for nike track pants on 7th may. Was expected to be delivered on 13th. Got delayed to 15th. The company has made no attempts to provide any details of the expected date. Received 1 call from jabong who gave me no relavant information with respect to the expected date or the reason for failure in delivering on the expected date. The tracking id given provides no information as well....

I wanted to return a product and hence initiated a return request. When they came to pick up the product i was not at home. Finally i got a message saying they're supposed to come on may 22nd but suddenly i got another message saying that the pickup request has been cancelled. I'm trying to initiate another return but it's not happening. It is still showing "return has already been initiated". I really want to return this product. Help would...

Very pathetic service by jabong. I placed an order ([protected]) from
Jabong on 12th of may and the product was expected to be delivered by 18th
Of may. The order was delayed due to some technical issues and now they have
Automatically cancelled my order.
I tried to reach the customer care but they are just raising complaint and are not trying to resolve the problem....

Dear Team,

I had ordered two products from Jabong, the reason for placing order for second product is to ensure that I get a discount on the primary product, which is supposed to a "WOODLAND KHAKI LIFESTYLE SHOES"

Now the issue is, Jabong sends me the second product and after three days of placing the order, an email stating the first product is cancelled as they do not have stock. I call the customer care immediately...

I have returned a blue reebok backpack product to jabong, the return was within the time stipulated for the return, the credit of the same was promised to be send to my bank account. I have got a text that return process has been started. But yet i have not received any mail or message regarding money credited to my account. I want to know when it will be credited in my account....

I ordered a Mufti 4XL shirt on 16th May 2018 for which a tracking id has been provided:MLJP4442811
My order has been shipped on 18th May 2018.
When I track my order through the Jabong app its shows the status but the shipment id stuck on a particular place for 2 days!!
Also I'm not able to track the shipment from ML's official website. The website shows that the tracking id is invalid!!
Its seems that many of the...

Actually i ordered two kurtas. The app show the delivery date is 18 may, 2018. But i did not receive my order yet. When i tried to track my order on ml courier services, it shows invalid id. The id provided to me is awb no. - mljp4408953.
Please provide solution as soon as possible. When i call to customer care they given me 7 days time to resolve the issue. Its too long time. I ordered that kurta for my special occasion they spoil...

I have ordered a pair of converse unsiex sneakers from jabong on 14th may 2018 and the expected delivery time was 22 may 2018.I got a message on 18th may that your product is out for delivery via ml courrier but at 4 21 pm i got a message that your product is undelivered when i try to track my order on ml courrier official website it says incorrect tracking id my tracking id is MLJC3880244.please help asap...

I had placed an order from jabong for the very first time on may 5th and was told that the order would be delivered by may 12th.. Since i needed it for an occasion on 15th, i called the customer service for an update on the same and they promised it would reach me earlier than 14th may. They kept delaying it without sending me any text message, mail or notification on the app about the product. And on may 17th, they inform that my product...

Respected sirs,
I have been a regular customer, buying many merchandise from the on-line retailers, including from jabong.com, since last few years. Recently, i have found jabong.com have been exercising audacious unilateralism by cancelling orders placed on them at their jolly whims and convenience, even after receipt of the order, payment and receipt of the bill amount payable and confirmation of the order, although they have no...

I ordered a pair of nike incursion shoes, which were shipped by ml courier service and was given a tracking id number - mljc3859779,
This was shipped on 14th may of 2018, but still now i haven't received any update on the purchase. Even ml courier tracking from ml's official website is showing the tracking id is invalid.
I need to get my order by 18th as shown by jabong....

Hi,

I had made a purchase on a pair of police sunglasses on 2nd of may and had returned it on 4th of may the way they were handed to me (#[protected]. I received a message 4 days later which is unusual for jabong where i get messages in seconds of the return/delivery. After waiting for 10 days for a refund, they accuse me of sending the wrong (Local) product and are denying me a refund and on top of it, they are sending me...

Hi i’m nithin raj from tamilnadu.. I have ordered a adidas shoe for 3056 in jabong on 29th of april and it’s now 14th may i haven’t yet received the product i have raised so many complaints in customer care and i have sent mails no response they are asking me to wait.. It’s been 16 days since i have ordered and the delivery date was 5th of may.. Can i raise a complaint in consumer court regarding this issue? I have been using jabong...

Hello everyone,

I shop from your JABONG.COM and due to some technical issue i return back the goods and asking for refund but no one entertain me properly they all are continuously rolling the matter here and there instead of solving the issue.

Jabong team is always telling me your transfer is initiated and within 2 business day money reflected in your account but instead i got email that NEFT is failed and...

Hi,

I had placed an order with jabong for multiple products order no [protected]. I had opted for return of next ponte pencil skirt costing rs 1470/- as the size was too large for me.

The courier service that works with jabong has not been contacting me inspite of several return requests being opened and closed over the weeks. This is very frustrating as eventually i would end up losing my money and keeping...

I had ordered asics running shoes (On-[protected]) from jabong online on april 29th and the delivery of the product was confirmed by may 3. Till may 2 the website of the jabong app was not updated about the delivery of the product. Since the shipping info was unclear till may 2, called the helpline service which were very unprofessional/rude and had no information about the product.

Post the call the information on the...

Hi i am gaurav from new delhi
I ordered a nike air versitile li black basketball shoes from jabong on 27th january 2018 and now 2 days back the nike logo cuts automatically from the front and the stitching of the shoes net is also loosing day by day, even m not wearing from the from last month.. So, i strictly not considered this shoes as good and i think this is the copy nike shoes not original.
Hope you take anu decision....

I was trying to return my order (Order id: [protected]
Placed on: 28 apr 18, delivered by 4 may 18 and 2 may 18) consisting 2 kurtas because of its quality issue.

• but when i tried to return it through the jabong mobie app it is showing "your return transaction is failed" without any other proper justification
When i contact with customer care i came to know that for the zip code which i provided was not...

Hello
I ordered two products from your seller company from jabong.com on april 18 2018
I haven't received one of the products in these n the other box is missing from the package
Can u help me regarding this
2 nd product is missing when i contacted about the jewellery missing they said they have dispatched it... Am i fool to raise a complaint if i had got the product. They sent partial order and payment taken...