Jabong.com Complaints & Reviews

Ongoing issue with the delivery of my products:
1. Order: [protected] date: sun 31st dec 8:22 pm
Order has been cancelled as the delivery team could not deliver the product. Address was the same for previous 2 orders prior that
Spoke to customer care team when the order was reatttempted for next 24 hours, they assured me that i would get.
I spoke to delivery service guy, says he cannot deliver.
Next...

Order number:[protected], continuously following up with jabong and bank of Baroda for the refund but still the issue is not resolved. On jabong it shows the amount is refunded on 11th feb but till now also credit is not reflecting in my credit card. Worst experience ever. All other websites do refund the amt and it hardly takes a week for the refund to come but this is not the case for jabong. Kindly resolve the issue or else ill write...

I had a buy a nike thong flip flops from jabong which starts broken in just 20 days so i write a mail to jabong they asked me for the snapshots so i send them but everytime time i asked them they said they send it to the relevant department even i wrote mail to the chief mannager but did not get any solution such a pathetic experience from jabong order no:[protected]...

Have been speaking to jabong customer care for the past few days but no help regarding my order. I placed my order accidentally registered on the old number when i realised that i immediately called the customer care at jabong to update the new number but they said they can't do it on the order already placed. So i asked them to give me the number of the courier company that has my order they said they can't provide me with that details,...

It's been more than a month since the above complaint yet i've not received any resolution. I've received multiple calls from you guys and every single time i've to repeat the same things to the customer care executive and the customer care executive will provide a lip service saying that they will get back to me and that they will help me. But it's not happening.

1) i'd issues with the logistics partner and the field executive...

I have ordered a cap from jabong and got a tracking no mljp3241238 and courier service ml. Now, it isnt even clarified that ml is myntra logistics or ml express courier. Anyway, we can't track with this tracking no at any of these sites. So, why do you even provide a tracking number, if there is no specific place to track the order. This ml courier issue is very common to all users as i have found after searching about it. This is very irresponsible...

I wouldn't call this a complaint per se.

I haven't updated my number on jabong (My mistake) and accidentally ordered something and paid on-line. I just want the courier person to call me on my correct number which i have updated now.

I send an e-mail to their customer service, blunt response with they couldn't do anything about it. I just want my product. Maybe i have misunderstood the meaning of "customer service"br...

I requested for the product return 3 weeks ago but did not get any response till date. No mails no calls nothing. Am waiting anxiously for the response so that i can return the product.. If return is not possible, i am even ready to exchange that product with another but in any case i cannot keep that product.. Highly disappointed!! Crap and waste of money. Never purchase it again if this does not resolve. I have my number registered with...

I ordered a pair of woodland sandal which were shipped by ml courier service and was given a tracking id number - mljp3039909

This was shipped on 28th february of 2017, when i am trying to track my order through ml courier tracking from ml's official website is showing the tracking id is invalid.

Also when i trying to track this item through help and support — in select order item list - i dont see this order...

I have placed a order from jabong site and got worst product. Nothing is matching what i have ordered, color is not matched size is not matched even i the quality is not matched as per my expectation. I had raised a return request on 24th feb and still the item is not picked up by delivery executive. Once the delivery executive refuse to accept my items and go away after giving a foolish reason. I want to return the product and my money back...

I bought one top for my daughter and paid by Phonepe APP but my daughter didnot like it so i returned it. Return Id is 57752893.Payment was done "cash on delivey" but now jabong is not giving the refund and asking for bank details which i am not comfortable and as i read on the internet that i should not share my bank details. So i had a word with customer care manager name Suraj. He denied to refund without getting the bank details due to...

Shopping with jabong is headache. They don't refund ur money until u beg for it. They are least bother for customer. They promise to call u but they don't give u call. Each customer care executive is cheater. They don't resolve ur problem just will speak to you big big words. I have not got refund of my order which i cancelled, more than a month over pursuing them. U have to break ur head once u shop with jabong....

This is the second time i am writing this complaint. I have initiated a return request on 26th feb -18. The courier partner did not come to pick the item till now but when i called jabong they are telling that it has been updated in the system as "not ready to hand over". Now my question is that when i have raised the request why the hell i won't be ready with the item? How can they update such wrong information in the system? Such irresponsible...

Order id [protected]
I have initiated a return request of wrangler jeans on 26th february 2018 but still the courier partner didn't come to pick up the item. Please resolve the issue asap. Already logged a complaint with jabong team but didn't get any response. Very disappointed with the kind of service they are providing. Didn't expect this kind of service from jabong....

There's a new rogue courier service that operates in shimla (Hp) that's allegedly bringing down the service of jabong. The courier tracking phone number provided never seems to be on. By the morning the customers receive a message that the courier is out for delivery and by the evening another message of a failed delivery! Jabong needs to rectify the failure of the courier service provider....

I bought a pair of vans in october and it got torn in 4 months. I really trusted jabong in terms of quality. I really believe that i got 1st copy shoes from you because vans would never deliver this kind of pair. Whenever i've bought vans from stores i've wore them for seasons and this is the first time that i've got defected piece from vans from your store. I kindly want you to get this pair exchanged or you are going to lose a customer....

I purchased a product online from jabong but neither product has been delivered to me nor my money has neen refunded. I corresponded via mails but only assurance has been given, no concrete action has been taken yet. It’s being more than 15 days but Jabong hasn’t refunded my money....

I had ordered new balance running shoes from jabong for which i received a tracking id of ml courier services and when i tracked the shipment on their website, it says invalid awb no. Further, the courier website also has a disclaimer saying - we are not related to jabong!

Can someone let me know if the shoes have been shipped? If yes, please provide tracking id?...

The thing here is, people would find here that jabong replies to the complaints for which the article is not delivered. Here on this website though the customer care attends the call, and provides uselees solutions.
But once you buy something from jabong and return it, god knows why all the problem related to refund transfer happens to them. If you buy something from myntra flipkart or any other online website, they dont face any such...

Sir,

my name is vinay sahu and my jabong

Registered mobile no. Is [protected]. On 15th feb 2018 4:20 pm i placed a order of m size nike as m nk dry acdmy track wear (Packege of 1 track pant & 1 track jacket) from your jabong mobile application from my phone with prepaid payment option. You mentioned the delivery date 22th feb 2018 but you order is late also

today on 26th feb 2018...