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Jabong.com Complaints & Reviews

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Last updated Jul 15, 2021
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Jabong.com reviews & complaints page 48

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T
Taruntiwari45
from Nilokheri, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

several follow ups, order cancelled after 8 days

Address:Jalandhar, Punjab, 144001

I had ordered a pair of shoes from jabong.com on 11 dec 2017 under order number [protected]. On 14th dec i got an email stating the product dispatch is being delayed and will be dispatched on 15th of dec positively.
On 17th of dec i again sent an email and talked to customer care executive as the order was yet not dispatched (Despite an email confirmation for dispatch on 15th dec).
As an acknowledgement of above conversation...
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V
Vivek141
from Basavana Bagevadi, Karnataka
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product is large in size and not possible to return

Address:Palakkad, Kerala, 678007
Website:jabong.com

I was trying to return my order because of its size issue. But i am unable to provide the pick up address because there is no pick up from that pin code. I tried for the self shipping process, but there is no space for providing the drop in address. So i am unable to return my product. I am fed up of and request u to solve this is issue as soon as possible....
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B
Bill010
from Bengaluru, Karnataka
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fake/fraud offer jabong

Jabong posted a gas for re 1 sale which was fake, at 3.30 when slots open app was throwing errors and was not accepting any purchases until 3.32 when the offer had expired as the offer was supposed to last only 30 seconds. Pathetic excuse by jabong to gain publicity by cheating customers into thinking they had a chance in this sale. Please take action so they do not repeat such activities in future....
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A
Ali Merchantt
from Mumbai, Maharashtra
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fraud offers/deals

Address:Mumbai City, Maharashtra, 400009
Website:www.jabong.com

Respected,

I, common citizen of india has to complaint about the online shopping company for exploring fraud offers/deals by wasting time and turning the face of public towards them, nothing but just for some sort of promotion and collecting the data all the way

As from such days we were getting mails that you have to register and will get gas brand products just for rs. 1 on! 5th december 2017 at 03:30 pm sharp,...
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S
srashti kabra
from Mumbai, Maharashtra
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regarding courier tracking

Address:Mumbai City, Maharashtra, 400093
Website:jabong.com

Hi,

My order id [protected]. I placed an order on dec.14 2017 and i got message that the item has been dispatched on dec 14 via ml courier service. When i enter the tracking id mljp1733317 on the courier site, it says that the id is not valid.
Moreover ml courier site displays that they have no connection with jabong.

Thanks,
Srashti...
+2 photos
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D
Dingle Dino
from Bidar, Karnataka
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return not available for this pin code

Address:Kannur, Kerala, 670002
Website:www.jabong.com

ORDER ID [protected] REALM
BLACK SLIM FIT JEANS got a poor quality item and i need my refund back..website says return is not available for this pincode and self ship option doesnt even exist..the quality of the product is too bad because its loasing coulour more than a normal jeans should have..please find the photos below which i have marked in a red circle....
+2 photos
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S
sidiqpoovath
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

returns / exchange no pick up

Address:Gurgaon, Haryana
Website:www.jabong.com

I had bought a pair of jeans and wanted to exchange it due to size issue.

But there is no pick up from my area although they have delivered the item and collected cash.

When jabong customer care is contacted they asked me to self ship it, however they have not informed the procedure to self ship and the details of courier and documents. Order number [protected].

This is very bad, some one should...
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A
Anupma Kaushik Gautam
from Hoshiarpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of my order number 171205248799411

I have return my order to jabong for which my refund is due they are telling me to give my bank details so i am giving the same here.
My bank details
Name anupma kaushik
Bank. Yes bank
Account. [protected]
Ifsc code. Yesb0000291
Kindly send my refund in my bank as soon as possible. I am frustrated now. Kindly resolve the issue adhar.
Regards,
Anupma...
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S
simic
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund of cancelled order

Address:122018
Website:jabong.com

I ordered a product from jabong a month back. They did not send it because it was out of stock and they quietly cancelled the order without any refund till now when the customer care was contacted, they say that the refund has been sent but may not received by bank.. This is a shallow and fake company and there is no transparency, reviews, customer care contact no etc on the site.. It needs to be closed or action taken against them.. I will...
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A
ARROW9 HEALTHCARE
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sandals

Address:East Godavari, Andhra Pradesh, 533001

Recently my order is not delivered till 11/12/2017 even after promising date which was 9/12/2017.
While trying to call to custmer care i was told that my mobile number is not registered.
No one is responding to e mail. What i have to do.
Its not happening to cancelling the order.
Please cancel my order and make refund as soon as possible.
Do something......
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L
Lindus
from Bengaluru, Karnataka
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return initiation failed

I have ordered a kurti with order id [protected]. It was delivered on 6th december. As the product is larger than i expected and got a damaged piece also, i want to return it. While i tried to do so, it is showing me the message "return initiation error". I tried a lot of times, but the same thing happened. The part of self shipping is unavailable. I dont know what to do with this. Please rectify this as soon as possible and refund me...
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N
Navjyot Sanhotra
from Noida, Uttar Pradesh
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no delivery of a prepaid order

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Jabong.com

I placed an order on 30th november 2017 order being [protected] in which i had ordered for 4 tops of the brand"mustard".
The products were delivered on 3rd december with only 1 top in it.
Now the people at jabong are taking too long to resolve my query and longer than time promised to resolve issue ie 5 days.
I'm telling them to refund the amount simply with no need to give me the products.
The total amount...
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N
Naveen Thulasidharan
from Chennai, Tamil Nadu
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woodland tracking details are incorrect

I am unable to track my shipment using the tracking details shared at official site of ml courier service.

Tracking details shared with me :
Place jade
Tracking id mljp1628002
Courier service ml

I have ordered this item on 6th december. However i am afraid that since the tracking details are incorrect hence will i receive this product on time....
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F
Farooq Faroo
from Basavana Bagevadi, Karnataka
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error in return

What poor experience with jabong. I was order a item order id:#[protected]. They delivered this item on 2/12/2017. Am not satisfied with that product because of size problem. I tried to return this product but something error appear in the screen like "error in return initiation". Please please please solve my problem because there are only few days left for return.
Order id: #[protected]...
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H
Hari Shanker S
from Mumbai, Maharashtra
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poor return option services

Website:Jabong

I purchased a cocs sandalas from jabong.com. The product was delivered before the delivery date. But i was not comfortable with the size of the sandal, so i wanted to return the product. The return options given in the site will not pick the product back from the delivery address, then i decided to opt the self shipment option. But the address for the drop in is not given in the website....
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R
Rajdeep sarmah
from Palasbari, Assam
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money not refunded yet

Address:Sonitpur, Assam, 784153
Website:Jabong.com

On 17/11/17 about 11:17 pm, I placed an order of hoodie on JABONG. Mode of payment(amount=1061) was through SBI UPI (UPI Ref No=[protected].After the amount was debited from my bank account(bank name=state bank of India), there was a message of failed transaction and the order number was [protected].I called them many times but still they are unable to resolve it. I am fed up by requesting them about the REFUND....
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T
Tapendra Sanel
from Makrana, Rajasthan
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ml courier showing invalid tracking number

I ordered a sweatshirt of locomotive, which were shipped by ml courier service and was given a tracking id number - mljp1573779.
This was shipped on 2nd december of 2017, but still now i haven't received any update on the purchase.
The item is shown to be shipped and arrived at the same location for more than 4 days now. Even ml courier tracking from ml's official website is showing the tracking id is invalid.
I need...
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R
Ruella DCosta Fernandes
from Mumbai, Maharashtra
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poor shipment by jabong

Website:www.jabong.com

I ordered a dress, which were shipped by ml courier service and was given a tracking id number - mljp1555545,
This was shipped on 30-nov-2017, but till now i haven't received it. It was supposed to be delivered by 05-dec-2017.
The item is shown to be shipped and arrived at the same local location since 03-dec-2017. Even ml courier service says they have no relation with jabong on their official website. It shows that the tracking...
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S
Snehal Dhote
from Chennai, Tamil Nadu
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return initiated by me pending since one and half month

Address:Thane, Maharashtra, 421503
Website:Jabong

My name is snehal dhote.

Order id : [protected] and [protected]

I ordered 4 trolley bags out of which i initiated return for 3 but those were not picked up by them in reasonable time. I had to call them regularly to for my pickup. Although i had called them multiple times and have sen them mails as well, the only response i got was that we will address your issue in 5 working days but that never happened.br...
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V
Vinod112
from Delhi, Delhi
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ordered 2 roadster jackets and received only 1.

Address:Gurgaon, Haryana
Website:Jabong.com

I have ordered 2 roadster jackets in order no. [protected]. Jabong delivered only 1 jacket in the packet and message that both jackets got delivered.

I raised a complaint with reference 52653350 that only one packet with one jacket inside has been received. I have not received coffee color jacket. And need refund if jabong not going to deliver that.

Got call from shikha, chief manager desk, that they have...
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