Jabong.com Complaints & Reviews

Hi team, I was trying to track my order placed on 16th oct, through ML but the website is saying the tracking id is invalid. Please resolve. Tracking id MLJP1022306.
I need to know the current status of my order....

I had ordered a shirt on 8th october. Despite having several complaints against ml couriers, they have shipped my order through the same. Now jabong has no idea where my product is. Same old generic replies of 'nishchint rahiye'. Harassment is reaching greatest limits these days.

I have lodged a complaint on 21st october. I would request you to scrap the ml courier service from india.

I want my product at the...

Hi,

I have ordered "antony morato"jeans on friday oct 20th, tracking and courier services showing ml express.
Place jadeggn01
Tracking id mljp1034277
Courier service ml

Seller is raveena fashion which is in gurgaon only, usually it took 24 hours for jabong to deliver any item from gurgaon warehouse to jaipur (4-5 hours distance), now its been 3 days and status is still showing dispatched,...

Hi sir/madam, my friend ordered 3 shirts.. Order no's are[protected]rs),[protected]rs),[protected]rs)... When he got delivered he is totally disappointed with the products.. So he returned them.. But he didn't receive the refund amount yet... So pls remitt​ refund amount immediately in his account..
Bank name:state bank of india,
A/c no:[protected]
Ifsc no:006835
Bhimadole branch
West godavari...

I have ordered 2 items on 7th oct'17 from jabong with order id #[protected]. Due to delay in delivery i cancelled both the items one week back but still haven't received the refund. Also there has been no update on the same. Very disappointed with jabong. Didn't expect this kind of service from you. The items were being shipped through ml courier which always gives a very pathetic service. The items always get delayed when shipped through...

I have ordered four dress under order id [protected] dt 21st sep 17 out of which only one dress delivered to me till 21st oct.17 as per your tracking device it should be delivered on 14th oct 17, please let us know the reason for this type of wrong information and no delivery...

In track order section when I track it says track id as MLJP1022727 but it doesnt show the exact location of the transit and I am not sure whether this would be delivered on time . When I contacted ML courier service they say no such ID and this is nof a valid one.
Order ID is [protected]...

I’ve actually cancelled an order 15 days back and jabong has no track of the order so i don’t know if they have received the order or no and neither have they updated the status of the order, and they aren’t even refunding the money i paid for the order. Every time i call the customer support they keep telling me to wait 48hrs everytime i call them....

The sandals that i have purchased from jabong was too large. When i tried to return it, the reply that i received was that my adress is not available for pickup. I do not understand as my area is frequently visited by delivery persons and i do not think they have to go out of the way to pick it up. My pincode (682030) is the same as the complaint given above, how is that, that is resolved?...

I ordered three shirts from jabong. I want to return one shirt because its too small for me. But it its showing there is no pick up location in my area. I tried almost all pincodes in trivandrum district. None of the pincodes were working.
Then i went with the option of self shipping, but there i can't find any self ship address to ship the product.
If they are not able to pick up or return the product then why they are showing...

Hi,
I have requested for a return on 5th october. And i self return my item and send all the courier details to the customer care on 6th october. But on 16th october i got a mail from jabog saying that they are closing my return request because i didn't provide any return documents. I filled a google doc and attach the courier slip also with that. Then on what basis they are saying that they didn't get any information. It is like...

I'm trying to return a product because of too large size and bad product, product id is #[protected]. Every time, i try last step, it shows, "error in return initiation". I've tried it 40-50 times but i'm getting the same error again and again. I want to return it and want my money back in certain time. I've used other online sites and never find problem like this, jabong.com is difficult to complain and it doesn't try to solve problems....

I have purchased a shoe through jabaong on oct 13 2017 and jabong provide me a tracking id for ml courier, but i can't track the item through their official site. It showing invalid track id with my below given id
My id is mljp958794. Please do the needful and sort the issue asap. I'm also witnessing same kind of complaints from different jabong user so please try to avoid those type of courier service in future....

Hi,

I placed an order on Oct 12th 2017 and I got message that the item has been shipped on Oct 14 via ML courier service. When I enter the tracking id MLJP918569 on the courier site, it says that the id is not valid....

Why are we unable to track items with ml courier, even after given correct track ids. Message received was "invalid track id. Ml catch word 'have nothing to do with jabong'!!! Are our dealings a joke?. Have seen all complains reaponded with same machine generated answers... Seem like jabong is managed by robot!!!. Purchased item before from jabong, that courier was dehlivery, it gave updated status of tracking. Anyway just hope items are...

I have ordered a product and i wanted to return it. I followed all the steps but it keeps saying "error in return initiation" every time.

For last 4 days, i am trying to return one item from my order number [protected] and always getting this error message.

This error is showing in both computer and in the mobile app.
Please solve this before my 15 day limit is over....

Hi team,

This is to let you knw that im a regular user of jabong and after using the app soo much this is the kind of experience that im getting which is completly annoying..

I bought a product for which i innitiated a return on 11th.. As i was out of station as thr was a death in the family i purposely handed the article on a different floor and kept on contacting on the number that waa mentioned in the msg...

I ordered a product on jabong on 12th october and their site shows the status that it was dispatched on 12th itself but when i check the tracking id on their courier partner ml courier it says that the tracking id is incorrect, on speaking with the customer support of ml courier they use pathetic language and say all packets of jabong have been lost and dont call us. Jabong also does not show the updated status of the delivery. I see a lot...

I ordered a john players dark grey solid regular fit formal trouser, which was shipped by ml courier service and was given a tracking id number - mljc892880,
This was shipped on fri, 13 oct 2017.
Now when i try to track the item in ml courier official website is showing the tracking id is invalid.

Please notify the complain to the concern team....

Need to return Kurta to Jabong. But delivered pincode is not under serviceable area for pickup... even whole Kerala pincode is not accepting.. Im ready to give the product by hand to the courier agent in Cochin (whom they delivered the product to me).. still no support from the Jabong team.....