Claimed

Jabong.com Complaints & Reviews

2.4
Last updated Jul 15, 2021
Complaints 2236
Resolved
1036
Unresolved
1200
Quick Links
Statistics
Share
Contacts

File a complaint to Jabong.com

Having problems with Jabong.com?

File a complaint and get it resolved by Jabong.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Jabong.com reviews & complaints page 53

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rakesh Baile
from Nizamabad, Telangana
Report
Copy

invalid tracking number and courier name

Address:Warangal, Andhra Pradesh, 506002

Hi i have placed and order of 3 trousers on 12th october and my order id is [protected]. On the same day i received tracking number and courier service name which is ml express. When i am trying to track my shipment i am getting invalid courier number and the website of a ml express is showing it is no way concerned with jabong. And jabong application is showing dispatched from the hub and no further movement in the shipment. I want to...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhupathireddy vangumalla
from Hyderabad, Telangana
Report
Copy

return product issue

Address:Hyderabad, Andhra Pradesh, 500073
Website:Jabong

There is no contact from the pick up service no status what the hell u giving service to the customer here...

Very poor item delivered with an order i'd [protected] and i returned it on the same day when it delivered
And the return id is given as 49499423 no status updates it's almost 7 day's completed from the deliver day..

I don't want the product which u delivered to me return my money back and...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra, 400017
Website:Jabong.com

Hi my name is adil shaikh i bought this pair of la briza boots from jabong but due to size issue i opted for returning the product.. I already called the customer service regarding the issue.. I keep getting messages that the product will be picked up by someone and no one comes or call me and after a while they cancle my reverse pickup.. I am attaching the screenshot please help me asap. It happened last time too. Purchased the product on...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
meghana thakkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund against returned product

Address:Thane, Maharashtra, 421201

ORDER ID [protected]

Have returned two caprese bags on 7th of Oct, 2017 both the products were checked at the time of reverse pick up received refund only against one of them and for the other one team says product has failed the quality check.Need my money back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohitsingh007
from Bengaluru, Karnataka
Report
Copy

ml courier site saying incorrect tracking id

Website:jabong.com

Hi,

I placed an order from jabong for a pair of clarks boots amounting to rs. 4082.40 on oct 12th 2017 and i got a message that my item had been
Shipped and i was assigned a ml tracking id - mljp940277 but when i enter this id on the ml courier site or the
Jabong/trackorder site, it says that the id entered is incorrect.
Please look into this asap.

Regards,
Rohit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Monica9176
from Gwalior, Madhya Pradesh
Report
Copy

ml courier showing invalid tracking id

I ordered a lino perros
White polyurethane (Pu) sling bag and inc.5
Golden lazer cut-sling back sandals which were shipped by ml courier service and was given a tracking id: mljc886797 and mljc884903

This was shipped on 12th oct of 2017, when i am trying to track my order through ml courier tracking from ml's official website is showing the tracking id is invalid....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aaabhinav
from Delhi, Delhi
Report
Copy

wrong tracking id and lack of support from jabong

Address:New Delhi, Delhi, 110008
Website:www.jabong.com

I placed my order on 7th sep and it was shipped on 10th of sep after that i have not received update and i am not able to track my order
When i contacted the given courier service they told that they don't ship any orders from jabong
Update me with proper details asap
Order ending with 65667
Tracking id mljp902361 & mljp903949
Courier service ml...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Ckpuja
from Bahula, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order issue

Address:Kolkata, West Bengal

I placed an order of sangria anarkali kurta on 4th oct order id [protected], it was notified that i will get it on 10th oct. It was shipped on 5th oct via ml courier service and the tracking id is mljp840692. From 5th oct till now there was no update of the product on tracking details. When i track by entering the provided tracking id of ml courier service it says invalid tracking id. I have already paid for this product such things bother...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anu1291
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no pick up from my pin code and no self ship option; not able to return

I was trying to return my order because of its quality issue. But i could not provide the pick up address, as site shows there is no pick up from that pin code. So i tried for the self shipping process. Site shows -"pickup service is not available on this pincode, please select self ship option below" but i could not find a self ship option anyway in the site page. I am not able to return my order as i cannot proceed with the self ship option....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Pavithra_R
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return shows error in return initiation

I bought a red kurta with id [protected] on 9th oct, 2017, from jabong.com. I want to return it because i felt it is not worth the cost i paid. On proceeding towards return, i am getting a error toast "error on return initiation".
Kindly please help me in returning this product at the earliest and refunding the money as soon as possible.

Thank you....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sashank Sekhar Samantray
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor product quality

Address:Ranga Reddy, Andhra Pradesh, 500084
Website:www.jabong.com

I ordered a track bottom wear of nike - as em crkt hitmark black track pants having order id: order id [protected].

But i want to share with great regret that the quality of product delivered to me is very low. It is not an authentic nike track pant. The cloth material is very cheap and flimsy. More over, jabong claims all nike products are one size smaller than other brands, which turned out to be untrue.

Hence,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shaik rafi 10
from Vinukonda, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not received but update status-delivered ??

Address:521175
Website:jabong.com

I ordered a product on 4th oct 2017 order id-[protected], the problem is that the latest update status of the product mentions-delivered on 9th oct 2017...actually I didn't received the product...please respond to this......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shihab Sheikh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online shopping non responsive details

I ordered some product from jabong which were shipped by ml courier service and was given a tracking id number - mljp870553 & mljp872760
This was dispatched on 8th october of 2017, but still now i haven't received any update on the purchase.
The item is shown to be shipped for 2 days now. Even ml courier tracking from ml's official website is showing the tracking id is invalid.
I need to get my order on or before 13th...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raj31_patel
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong tracking id provided by jabong

Address:Rajkot, Gujarat, 360005

I ordered a pair of shoes, which were shipped by ml courier service and was given a tracking id number - MLJC835291

ml courier tracking from the website is showing the tracking id is invalid....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
keshav2080
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got delivery message but product not delivered

Address:Mumbai City, Maharashtra, 400076
Website:www.jabong.com

Hi, i have ordered a jeans from jabong on sept 17. On sept 24 i got message that product is delivered but nobody contacted me even the phone no of the courier person was also wrong. I immediately filed a complaint on jabong. They said my issue will be resolved within 7 days. It's been more than 2 weeks since i'm only getting dates inspite of any action. I've been calling everyday and everyday they shamelessly reply the same.

Order...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nakshatra K Anil
from Kollam, Kerala
Report
Copy

pick up service

Website:Jabong.com

I wanted to return a shoes that i brought from jabong. Pickup service is not available from my address. I tried giving a lot of other pin codes also none of them are accepted. I am ready to give the product to the courier agent in kochi but there is no support from the jabong team. I tried calling customer support and even sending mails. Still no response. Completely dissatisfied with jabong!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Trunx
from Alappuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order shipped through mail courier service

Website:Jabong

I placed an order on jabong and it is shipped by ml courier which is expected to be delivered by 6th oct as per the mail which i got from jabong. But still i didn't receive it. The tracking details from ml courier site says invalid tracking number. Worst choice of shipping partner (Ml courier) by jabong. At this rate you will loose your customers......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cbbasak
from Mumbai, Maharashtra
Report
Copy

status is "delivered" but never received it

Address:Mumbai City, Maharashtra, 400094

I have ordered one track pant from jabong.com which was confirmed on 02.10.2017 (Order id [protected])

On 04.10.2017 i got an sms which says the item has been dispatched via delhivery courier (Awb no. [protected])

On 06.10.2017 at 17:06 i got an sms which says item has been delivered to my address.

Fortunately, on 06.10.2017 i have took a leave from office to spend the whole time with my parents...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vampoodj
from Kanpur, Uttar Pradesh
Report
Copy

return of product

Address:Kolkata, West Bengal, 700135
Website:www.jabong.com

I have made a purchase of a sunglass : calvin klein jeans rectangle sunglasses on 20/09/2017. But had some issues regarding the quality of the product hence raised a return request on 29/09/2017.
After few days as there were no attempts made from the seller i again registered a complaint at jabong.com on 04.10.2017.
But to my utter surprise i received a mail on 06.10.2017 saying : "as per our delivery partners, our field executives...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divya Selot Bhatt
from Bardoli, Gujarat
Report
Copy

about wrong delivery of item

Address:Surat, Gujarat, 394510

I ordered suit set from biba which carrie's yellow kurta chudidar and dupatta. As per delivery i got kurta chudidar and a totally different dupatta. Kurta and bottom is right and perfect color and size as i ordered but dupatta with it is from another product which i can still see in jabong site. I bought it in discount but now after delivery it is not in discount or any offer....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy