Jabong.com Complaints & Reviews

I bought a shoe from jabong.com last month order # [protected]. The size ordered and size received dint match the fit so i created a exchange request of that particular shoe. The delivery man name imthiyaz mob # [protected] has picked up my product because i handed over the shoe to him. He didn't provide me any reverse pickup slip and said i will get the sms from jabong and when i dint receive any msg i reached out to the delivery person and that person said he will make a call back from his manager but there was no call and hence i tried calling him back but he stopped answering my calls completely. Now i am chasing jabong people everyday from last 15 days to get my money back and only response i get is they are investigating and there is no update yet on the same. They are not providing me the solution regarding this. The company makes fool of customer. The company person only steals the product and end customer keeps suffering for the same. I have no clue what the hell jabong is upto. I was a regular customer of jabong and after this incident it seems its very difficult to catch hold of this people.

I have returned products almost 15 days ago but i did not get any kind of payments.
These guys are playing with me. I shared my account details 10 times but they keep on telling your account details wrong can u send your account details
But how many times i have to share my account details. I did not get any call from them. I sent mail but i did not get any respone

I purchased red chief shoes and due to size and fitting problem i have returned it.
But after 4 days the money did't come in my account.

Kindly revert with actual situation.

Order no was[protected]

My mobile is [protected]

When my money will return in my account

Please clean the garbage in Buckingham canal. The garbage is fulfilled in the canal, so water is stagging for more than a month. Which creating number of problems to us. Cannot torelate the smell and most importantly it's creating dangerous disease. Please consider this and try to clean the garbage as soon as possible. Otherwise it will be more dangerous to the Chennai city itself.
Address: Canal Street, Triplicane. Chennai-5.
Landmark: Near ESI Hospital.

I placed 2 orders on jabong on 8th august 2017. Expected delivery for both was 11th aug. I cancelled the order on 11th aug after delay in delivery and since then i am trying to cancel the same order everyday but jabong is not canceling my order. It accepts my cancelation request at that time but nothing happens after that. My money is trapped with them. I want to get refund as soon as possible.

I have order blue color round neck tshirt of 2go from your site. It has to be delivered by 4 august but it has not delivered yet. Please take some immediate action and delivered my product as soon as possible.

Hoping for the positive reply.

Regards
Vasundhra chand
[protected]
[protected]@gmail.com

I have ordered a tsx black solid casual jacket from jabong with order id [protected] on 12th aug 2017 at 4:28 pm of rs. 1683. I have paid this amount through online net banking but the transaction failed and the amount of rs. 1683 has been deducted from my sbi account. So, i kindly request you please resolve my problem to refund the deduct amount of rs 1683 from my sbi account as soon as possible. Thank you.
The transaction ref no. Is[protected]igabuwvwh2 of rs.1683 on 12-aug-2017

I have ordered a puma shoes with order id : [protected] but the colour is quite different from the ordered one, so i want to return the product. But the return policy is not working, its showing a continues error in it. Jabong try to sort out my problem, the customer care line is working for me. Try to refund my fund asap. Before i start regarding it.

Order id: [protected]
Placed on sat, 29th jul'17 at 1:23pm

I placed an order of various clothing items for over 3000rs on jabong. As i do not like the fit of certain items, i wish to return them.

When i tried to initiate return, jabong says that they do not provide pick up service for my pincode which is a major one in the city. I tried a few other pincodes, but still no luck.

Totaly disappointed in jabong. If return service is not available, they should say it upfront while a customer makes the purchase rather than making them go through all this. What's the point in online shopping if we have to self-ship for returning an unsatisfactory item?!

I have decided not to purchase anything from jabong anymore.

I want to return my products. But there is no self pick up from my place. I have been asked to choose self shipping option. But there is no such option available and hence i cannot return the product.. Hardly 12 days to go before i can return myproductt. I am tired with this app. Have been trying to find such option for the past 2 hours. Very poor service

I am unable to return my recent purchase of order no [protected] i am ready to self ship it but the request is not getting forwarded after selecting proceed. Tried both in app and in website still no use. This was my first order on jabong and the level of customer satisfaction for me is zero. Hope i would get the product returned and get refund. Else i would recommend jabong to anyone.

My shipment delivery was estimated on 2nd aug 2017. Even after regular followup registaring complaint nd talking to higher authority jabong is unable to deliver my shipment even by 7th aug 2017. Tracking details are not updated they dont have contact details of courier company nor they have idea where the shipment exactly is. So i would like to take this issue to consumer court as jabong fails to give estimated services to their customer.

Hi,
I returned 4 of my orders [protected], [protected], [protected] & [protected]
Due to bad quality/fit. Jabong did not issue me refund for the shipping expenses for all orders. Escalation team called me and told that is their policy which is not mentioned to public in their terms & conditions page. How am i supposed to know their internal policies when it is not issued publicly. Unethical way of doing business and jabong is cheating customers!

Thanks
Sudheer

I bought a shoe from jabong.com. The size was not fit so i created a exchange request of that particular shoe. The delivery man has picked up my product because i handed over the shoe to him. He didn't provide me any reverse pickup slip because i left from there. Now i don't have any proof regarding pickup has been done. They are not providing me the solution regarding this. But i have mentioned all the details of that particular delivery man. They didn't investigate properly and now they are not ready to provide anything to me whether product or refund. I am lost totally. I have not received any solution till yet. I called in customer care but they said they will not give anything to me either refund money or my product. I am attaching a audio record between me and that particular delivery person. It proves that he has my product. The company makes fool of customer. The company person only steals the product and they blame customers for this.

I cant return my product that i had buyed from jabong. There is no return option. How can i return it. Iam fed up with this types of online companies. They are good at selling not for buying a product. Companies should take care of returning products. There is no pick up pincode. Then how should i return my product its sure my cash will lost all the way. I will share this issue to facebook. This is really cheating

I have ordered a product and i wanted to return it. I followed all the steps but it keeps saying "error in return initiation" every time.

For last 4 days, i am trying to return one item from my order number [protected] and always getting this error message.

This error is showing in both computer and in the mobile app.
Please solve this before my 15 day limit is over.

Order#[protected]
04/08/2017
I bought a blue incult sling bag for rs.1022.06 from jabong,
But the one arrived is a brown colour.
I want to place the return request but
I couldn't as the pickup was not available in my
Pin code or any nearest one. Also, i couldn't select the self-ship
Method as the option was not available.

I would like to return the product.

I had placed an order to 2 pair of shoes from jabong on 29th july. It arrived at my city on 31st july but i have till date not received my courier. Since 31st every day it shows as out for delivery but end up not receiving the courier due to time constraints.
Even after continuous calls to the respective courier office my request for fast delivery was not considered.
Have till date not received the courier.
Pathetic services.

I really want to return my forever 21 dress worth rs 799 it's too tight for me i've checked a larger size but out of stock now.. Order no. Is [protected] i've been buying things from jabong lately and the service is good. But for returning some stuffs i'm having a lot of difficulties.. It always says 'error in return initiation' can you please help me.

Instead of complaining 2 times to jabong and 3 times to the useless courier of yours,
No action has been taken place.
This is so irritating and i don't think i am going to shop with you hence further.
You people have never resolved anything
The worst experience ever
I did not ask for another day delivery but they changed my status that customer has asked to deliver on another day

And why the hell you people have customer service when you hardly can prioritize things and customer is nothing to you