Jabong.com Complaints & Reviews

Order no:- [protected]
Placed on:- 19th july 2016

Too much delay in delivery time,
Seriously 13 days for delivering a product.
Who takes so much time to deliver?

Not expected it from reputed site like jabong,
I am really disappointed by your service,
Kindly improve your customer and delivery service.

They are not even responding my calls from their customer...

I have ordered 2 kurtis on 16, july 2016 which have to be ordered on 20 and 23 july but they are saying status not available and not responding to mails and calls.and the order ids are [protected], [protected]...

I had jabong credits of rs.700plus in my jabong account. The credits have now disappeared as jabong states it's policies have changed and credits are now being coverted into jabong vouchers and sent via email. For the past few days i have been mailing jabong to inform them that i have received no such voucher by email yet. Jabong however doesn't seem to reply to any of my mails. I cannot get through to their customer care no. Either. I would...

My odear cuonforem & My product not deliver in cumitmant time...

Apparently, jabong customer care is ignoring every customer. They arent replying to any of the calls and mails. I have placed a cancellation request & haven't got my money back. Its been a week already now. I call them daily but no one answers everyone's been complaining about how customer care isnt receiving any of the calls and not proving money back....

I hv ordered a pair of floaters frm jabong.. But i returned.. After that they refunded me an amount of rs 699.. But now my refund amount is 0.. Wats going on? Its really disappointing... My order id is [protected].. These people also not picking up my call... Really pathetic. Not eapecting this from a big company.. I want the solution of my problem as soon as possible....

Order id :[protected]
What jabong expect from a customer? Do you want customer has to pay for a order twice. I paid for this order and courier guy shouted like i was not paid for this order. If courier guy ask me amount for this i will throw him out. Bad customer service and response even call centre not lift my call. I never buy any thing on jabong next time....

Order Number [protected]. Product ordered on 13th July 2016 but no update from Jabong. Payment already made through credit card but not delivered by Jabong. Unable to contact customer care and no reply from [protected]@jabong. Tried calling Jabong several times but no response. Horrible service from such a big brand. Guys please avoid Jabong....

I ordered a bag, shoes and tops. I made a return request for it... But no pickup done.
I tried calling customer care online helpline but no reply and then sent mails many times.
Still no reply... I want to return these items as soon as possible.
Order details
No return pickup for order [protected]
Return id:[protected]
Order id:-[protected]
Diana korr orange handbag
Return id:[protected]br...

Firstly very disappointed with jabong customer service, so may days that i am calling up customer care & no response, the call is kept on hold and later disconnected. Here when you want to send promotional message and mails its still going on till date. However when a customer has paid you money you guys are not reachable???
Really unethical & unprofessional website.
My order no. Order no. [protected]-worth rs.4725/- is...

I had recieved my product on 17th july. Its been three days since i have mailed jabong and also on the chief manger's id and i havent received any reply nor does the customer service number answers the call. I just wanted to place a exchange request for a smaller size of my product. But, this is very inconvinient as there is no response from your end and the customer service system is pathetic....

I have been calling jabong multiple times for the cancellation and refund for my orders and every time they raise the request but do not provide any refund. For one order they keep sending the message that product will be picked up in next 48 hours but that even never happened. Moreover there customer care agents are not helpful and speak rudely. I have asked them to let me speak to their supervisor but they said that there is no supervisor...

Oreder date: 9/7/2016
Order no. [protected]
Return id: 31354658
Pick up date: 22/07/2016
Totally harassing shop i did. No call pick up by customer care... Delay in delivery update... Delay in return pick up. I ordered 3 jeans out of which one i met sizing issue so i put a return reuest but when ecom express came for pick up they denied to take return back and asked all three jeans to return. I tried convincing...

I had rs. 999/- as jabong credits but now its showing 0.00.

I have mailed them in [protected]@jabong.com but got no response (As they say, will response within two days).

I have tried calling them too but got no response there also, my call got kept on hold over 15 min. This is unexpected from such a big company. Being a old customer this is unbelievable.

If you people have some decency, please respond....

Hi,

I have a complain to make against jabong.com, i have two order refunds pending since long, every time i call the customer care they don't respond to the same and to the mails as well. My order ids are order id [protected] and [protected]. Please dont trust these people any more they are negligible and irresponsible in there behavior with customers....

I bought two tops from Jabong.com, did but due to fitment issue had returned. I got message that the refund amount is credited to my Jabong credits. But i cannot find any credits. My order number is #[protected].
I have droped them multiple mails in [protected]@jabong.com but no reply. Their customer care number[protected] is of no use. Never gets connected. Horrible service.

Regards
eapsita...

This is highly depressing as the product delivery of yours is so quick but the return procedure is so long and moreover i thought i would shop some more items from your site since the sale is on but i don't think it would be possible as you are taking so much time to refund my money and by that time all my sizes will be gone and moreover the product was picked up from me on 16th and i received a mail on 18th that it will take another 7 days...

Hi,

I ordered two products with id c00821385 on 11th july 2016. It was supposed to be delivered by 17.07.16 and even spoke with a guy in service, guiding him through my location but he just made a fake promise and kept me waiting the entire day. Thereafter after checking my status, it was showing, i was unavailable so couldn't be delivered and it happened for few more days. And finally i was compelled to call the customer...

I have returned my order no [protected] on dated 12th july 2016, which

Falls within 15 days of your return policy. My return request initiated on 13th july 2016.
However, the dispatch partner has not collected the item from my resident
Yet ie 20th july 2016. Please make necessary arrangement for collecting the
Item at most by tomorrow. Also i tried to contact your office over phone
But no body...

I received a alberto torresi sandal towards order no. [protected] on 27th june'16. I got to wear it only 3-4 times, and yesterday sandal strap came out as if it was fixed very recently with some glue, supposedly a defective item. It has been only 20 days since delivery. How can such defective products bypass jabong quality check. Moreover, jabong people are unreachable on phone and give no responsive at all over mail. This is utter harassment....