Jabong.com Complaints & Reviews

Chief manager jabong,

With reference to my order no.[protected] (Regarding classic 8976ym03j-sdd207 rosegold/rosegold analog watch) and complaint registered under complaint id: 29903540 and order no.[protected] (Regarding fastrack ne2298sl04-j422 blue analog watch) and complaint registered under complaint id: 29903534 till today i didnt get any calls from jabong team or from any courier person regarding my return pickup...

Reference : i have written my complaint to both [protected]@jabong.com and [protected]@jabong.com. The complaint request number for the same is 29873221.

I had placed the order - [protected] on 21-may. Phone num.

One of the item in it - 109 f multicoloured printed coloured pant is still not delivered.
In spite of repeated phone calls assurance from your customer care, i haven't received the item yet.br...

I have ordered sunglasses and other products one month back with orderid ([protected]), now suddenly they are saying products cannot be delivered due to some delivery issues even after waiting for one month.
Jabong cheated me by waiting for product which usually takes 3 to 6 days to delivery. I have suffered a lot without sunglasses for high temperature in the peak summer....

Hi
I had ordered for a pair of briefs from jabong on30th may 2016 and received it on 3rd if june however when i opened it i fiund it to be small size as i had chosen medium size. Alsi, there was no size chart mentioned on the site while ordering the briefs. So i mailed them baxj stating that the product i got was samll and need to be replace with a larger size but when i got a reply from them i was shocked its stated "pack of 2 black...

I had placed an order with jabong on 16th march, after 20 days order got delved that too 4 size short. Then I had t return the order and my money is stuck with me Rs.628/-

Now jabong is saying contact my bank for money where in the money has been paid to jabong, My money is not with the bank I still have have raised the request.

But now jabong has taken off from from getting my money back to me, rather they behaving...

I ordered for an adidas jacket for which I paid online.the amount gets deducted from my account and then I receive a mail saying that I haven't competed my order and jabong will help me complete that.i gullibly again use the link in the mail and re-order the product paying through my paytm wallet and this time again I get the same mail saying I haven't completed my order even though I had paid for the product not onc but twice. This isn't...

Today on 7th june i receive my parcel from from jabong which was ordered my me on 5th june.
details of order:-
park avenue aqua blue t-shirt order no [protected].
the same was not match with the one which i have selected...
the one which i ordered is of somwhat blue colour...and the which i receive is of little bit greenish colour...and it is also too short in size also....

I bought a Puma Flare Q2 Filt Black Running shoes, of size 9 from Jabong.Order No:[protected].I paid the full amount of 3412.50Rs on[protected] and Jabong confirmed the order on same date.Initially it was promised me that the product will be delivered by 21-.5-2016. Later it was changed to[protected]. But by Gods grace i got a messge saying that the delivery will be delayed and will delivered by[protected] and it will be the dead line...

I had booked an order for two watches on 19th may. The order was to be delivered by 24th june. It wasn't delivered and order status showed "in transit" so i called customer care. They said they will look into it and call me back. I did not receive any call. After two days, i again called the customer care. They said they will talk to the concerned department and call me back. Again no call. I called back on 30th may. They customer representatives...

Horrible customer service. My wife ordered something online when they had a sale, my payment and delivery address was accepted and the very next day when the sale got over they cancelled my order without consulting with me stating the reason that my pin code is not serviceable. Come on, why did you accept the payment and delivery address in the first place.

Then they send me a mail saying that your beachwear is shipped, which...

Jabong team is unprofessional. My delivery was expected on 2nd June and it did not arrive. When i checked today 3rd June to track the product it said that attempt to delivery was cancelled as customer asked for date change. How did that happen when there was no such request made. Infact i called them to ask that i hadn't received my product till 4pm on 2nd June.

I was so pissed off bloody liars, unethical people just because...

Hello

I have received my order [protected]
of 4083/- ₹ today.
I gave 5000/- ₹ Only to delivery man
and he returned only ₹ 20/-
He didn't returned my balance 900/-₹
Please check your fault and do confirm me.

I have received my order [protected] of 4083/- ₹ today. I gave 5000/- ₹ Only to delivery man and he returned only ₹ 20/- He didn't...

Dear Forum,

Recently I had returned the order as the item specified was not according to the description and accordingly the item was returned but the amount was refunded as jabong credit which are useless to me. I called and requested the jabong customer care to refund the amount but they refused saying that their policies has been changed and they can't do it.

Its very un-professional on their part to do so.br...

I have ordered 2 prepaid order with jabong after expiry of estimated delivery date they told my addres is not servicable. This thing happen twice with me and same time some orders were also delivered by same logistic. Customer service to head customer service all are very bad. Jabong also not have any professionalism they were used my money for allmost 1 month and when i asking compensation they straight forward denied and told they dont...

My order is now five days late. Every order I've made in the past couple of months has been delayed. Myntra orders are delivered on time, sometimes even the next day. Jabong you need to address your logistics problems which I assume have been caused by a rise in a loyal customer base. Please address this serious issue or I and i'm sure many more customers will be shopping elsewhere!...

I had ordered a hiking shoes through jabong order id [protected], which was suppose to deliver on 23/05/2016 and their courier update is saying

"tue, 24 may 2016 at 00:00:00
Delivery of this product will be delayed.
Sorry! We are running late in delivering your product. We are in constant touch with relevant departments to get this delivered as soon as possible. Thanks for your patience!"

Till...

Is Jabong losing its charm? The last 3 orders I placed with Jabong are facing serious issues and their courier and customer care associates are behaving bad.

First order, I placed an exchange almost 12 days back and their pick up guys are making me run around with the package without picking it up, transferring the pick up work between my work & home location pickup guys.
Second one, the order was on hold for days...

Dear jabong team,

On 15th may, i ordered 4 products from your site with order no:[protected] for an exclusive trip on 28th may and the expected delivery date for all the products was on or before friday, 27th may.

I was certainly calm about the delivery!

But days after when i received my first product which was a grey solid jogger, i was astounded when i saw a completely different package...

I ([protected]@gmail.com) referred my friend ([protected]@gmail.com) for jabong app in refer & earn.
He installed the app using my referral code.
Its 2 monthes over. But till now he didn't get the 250 rs gift voucher by jabong app..
We mailed to jabong customer care many times.
But they didn't resolve the problem....

I have placed an order on 1st may 2016 order no:[protected]. I keep on calling them to ask when they will the deliver my product, every time they say unfortunately they don't have idea when they can deliver.. This is very irresponsible answer even after 3 weeks they keep on postponing without any proper reason. I suggest please do not purchase if they any 50% 60%.....