Jabong.com Complaints & Reviews

I have called their customer care regarding my complaint twice and they put me on hold indefinitely. this is absolutely pathetic. there is no response by their team to my emails nor my call.

The customer support and services are detoriatong by the day and it is absolutely ridiculous that when there is a delay on their end to process my order, i am not giving the option on the orders page to cancel my order.

Please...

I orderd a chinos from jabong.com on 18/07/2016 and pay through credit card.when i orderd a product it show that they deleiver product on 23/07/2016, but i still not received my product. i tried contact with jabong's customer support and send several mails but they did not respond .so i request you to please take necessary action against jabong.com and provide my product or refund my money with compansation.
my order id is [protected]...

I have purchase a shirt on 17th june this year and i cancelled the product the same day, and till now i have not receivd refund,

I contacted the jabong team almost 18 -20 times but now they began to ignore the concern. I have forwarded the passbook details twice but they dont respond and blame the bank for the concern and after contacting the bank the bank clearly stats that the jabong has not yet credited the refund to my...

I have ordered two products from jabong arounfd 1260 on 2nd july 2016.
I have not received product but i got mail that the product has been deliverd to me.
I got mail on 14th july regarding product as delivered on 11th july.
But i got the call from jabong -[protected] regarding product is received or not-i told that i have not received and they confirmed that i will get it on 12th july which i had not received.
After...

I have ordered three kurtis from http://www.jabong.com on 15th july 2016. But only one is received and other two are not received. They are not attending the phone calls and not responding to email regarding the delivery status of the product. The status of the product is still confirmed but not moving further. I have also raise query by email to below id's, but no response till date.

[protected]@jabong.com
[protected]@jabong.combr...

My return i'd[protected] has been picked my the agent on thrusday by balraj.
Below is the msg i got from the team.

Dear ashwat menon,
Your jabong.com reverse pickup order jbg0101979, is out for pickup by balraj y, mob [protected]. This should be picked up today.

I again got a msg on friday that the pickup will be delayed!!! Which was already done. And your app is also showing pending for pick up.br...

Jabong worst its product quality. Shipped wrong product for my order. When i returned back, provided no information that item is picked up and my refund will be initiated or not. Mailed several times, but no response received. And last Worst customer care service. This app should shut down. Degrading its product and user experience quality. No email and sms received about order returned and amount refunded. They are cheaters....

Jabong is not replying to the mails and cals. The service has become pathetic, 4 times i droped a mail to them regarding the issue of product return but still i didn't got any kind of assistance from there side.

I have raised a return request of one of my order i. E: [protected] which consists of one hubberholme black solid chinos. There is only 1 quantity but the boy who came to pick the order has the detail of 2 quantity...

I placed an order with jabong on july 13th. Order id is [protected]. It was supposed to be delivered on july 23rd. Till now it hasn't been delivered and there is absolutely no response of my emails on this. No body is picking the phone at their customer care number. Wonder if it exists or not. I want to now claim a refund for this significant delay in delivery along with the interest of lost time because of their negligence. However,...

Jabong customer care is the worst service.
I called many times my last call was of 15 minutes but no one picked the call.
I think they don't have any customer care staff.
I orders an item but after experience of their bad service i m not gonna accept that time because it seems jabong is a fraudulent website.
I m anxious about thier return policy.
As they don't have any customer care executives than no...

I have an account with jabong with registered number [protected] and [protected]

Email:
Vishaldesai.[protected]@gmail.com
Poorti. [protected]@yahoo.com

We had placed the order for rebook training shoes and puma bag: order [protected] on 3rd of july '16 and today it is 25th of july '16 and jabong has been giving us torried time since then. And their courier partner ekart, has simply been faking about trying...

Place the above order for puma shoes on july 16, 2016. It's july 25 and the product has not even been dispatched.

Apart from that, tried reaching out through the customer care number four times, put the call on hold for 4 - 5 minutes everytime, still no response from them.

Tried to reach out through email at "[protected]@jabong.com", still the same result, no response at all.

Such a poor response and...

Hi on 5th july 2016 i have ordered a pair of bellies (order id [protected]), received same on 11 july 2016, size did not fit so i requested exchange for same (order id [protected]), but since then no body called no response from their customer service as nobody picks up my phone. and its been 15 days i have not received my exchange product i am feeling like cheated by jabong team....

I hv ordered two jeans whose order no. Is
[protected] dated 12.07.2016 which i received on 19.07.2016.. But the size was not adequate, therefore i wanted them to return back.. When i m trying to return back the jeans thru jabobg app since then but every tym i fill the bank form, the message of error shows that name is not valid.. I m trying ur customer support number but no response as well..? Pls help me how to make my order...

Hello
I placed the order on 3rd july. it was supposed to deliver on 10th july. but the order is not delivered till now.
Customer care is not picking up the call. there is no response and update regarding the order from jabong. even there is no order cancellation button on the site. worst experience in online shopping till now. i simply want the refund.
Order id [protected]
Placed on: sun, 3rd jul'16
Paid...

Order no.: [protected] was placed on 14th june 2016. Sorry? Seriously? I’m the one who should be sorry here. Sorry for making the mistake of purchasing from your company. You have given me nothing but inconvenience and headaches of more than a month. Countless hours of phone calling, emailing, filing complaints, and yet, what do i get? Another one of your typical “we will contact you in a while”. Kindly enlighten me, how do you...

This complaint is in regard to my order number [protected]. I had already complained earlier and am trying to contact customer care but not yet able to . You people have closed my request of refund and said that the amount has been refunded but i have not yet received the refund amount in my bank account. I have shared my bank details correctly and there is no way a possibility that if you have refunded the amount, it doesn't reach my...

I had placed an order on jabong site on 8th of july. Due to size issues i had returned one product and exchanged other. But the quality of the exchanged product was not good (One shoe is different and seems to be used one). I wanted to return this product as well but i can't do it online as the site is saying.

I am trying to call jabong from last one week, but nobody has answered the calls till now. Moreover, i emailed them...

I am deeksha choudhary and i have ordered so many things from jabong.com and now they are doing fraud for my prepaid orders as they are not accepting returns for my products which are under their policy. There is some technical glitch in their app. They have manipulated my order history. I am very frustated as i ordered products worth rs 50, 000. I am attaching the screenshots of my jabong app which shows clearly manipulated order history....

My order has been cancelled by the seller so they said they are going to initiate refund process.

Order # [protected]

I don't want my refund back to my bank account since i closed it recently and want it in a voucher coupon. To convey this i have been mailing to [protected]@jabong but no response not even an acknowledgement to my mail.
Tried calling customer service number, no response.

Worst...