Jabong.com Complaints & Reviews

Order no.: [protected] was placed on 14th june 2016 3 items in these 2 items was delivered by 21th june 2016. However rest 1 item i. E. A black polo t-shirt was not received and they said that they will refund my amount rs.586.95 and they receive back that t-shirt due to some faults. Jabong claims that the money has been refunded on 30th june 2016 (Rs.586.95/-), however as you can see it does not show in the bank statement attached below....

Hi,
I had returned my two articles against which i got a jabong credit of Rs1834 against my order [protected].

Date :[protected]

But yesterday while placing a order i could see my credits were removed . please check...

Hi team,

What the hell is going on i am waiting for the to be picked from my premises and i am keep getting message from past 3 days for rpu but no one visited my place and at the day end i got message that attempt for rpu was failed may i know the reason why that has been failed no one visited my place for pick so how it got failed i need my exchange order asap and i want pick up to be done by today at any how or else i will...

Hi,

I have returned a product received in the order no. [protected]. The product was picked up on june 17th, the status of the order became refund initiated. Now, even more than one month has passed i have not received the refund amount.

In jabong android app,
Under my orders: status is 'refund initiated'
Under my returns : status is request closed'

I have been constantly calling...

Tracking ID: M23363365
I bought the multicolored top from jabong wherein it clearly states that the product is eligible to be returned. Also I have shared the picture of it on the mail with Jabong. The day I received the product, I checked it and dint like it so decided to return. When I checked their site, return option was disabled and stated I need to call customer service. I called up customer service 5-6 times and no one picked...

I have raised the complaint with complaint number 31210598 for order number [protected] for the replacement of crocs with size 10 but there has not been any reply from your side. Customer care number is also not responding. Even after repeated calling and emails they aren't responding i have spent 1715 rs. On crocs and requested for replacement of size 10. Last time i had same experience after ordering puma shoes with same issue. Sir...

I have returned my order no [protected] on dated 6th july 2016, which

Falls within 15 days of your return policy. My return request no:30782554.
However, the dispatch partner has not collected the item from my resident
Yet ie 15th july 2016. Please make necessary arrangement for collecting the
Item at most by tomorrow. Also i tried to contact your office over phone
But no body responded which...

Sir i have provided the details of my order kindly arrange return of the product i am trying for this from 4-5 days but nothing is happening
Previously i tried for exchange but later on cancelled it which was successful
But that is not updated and niether i
Return option is available on website
If it does not update tomorrow i will register the case to consumer court they will decide then...

I want to return the two kurtas ordered under order id [protected] on 10.07.2016. I ordered them as guest user. When i received the products on 15.07.2016, i found them to be defective.
Since i ordered them as guest user, so i cannot find a way to return them. I called the customer care, but they are utter useless as they are not attending the call.
Also http://support. Jabong.com/ page is down, so i am not able to post...

Hello
I have ordered a mufti shirt from jabong on 3rd july. It is a prepaid order. It was supposed to deliver on 10th july. But the order is not delivered till now.
Customer care is not picking up the call. There is no response and update regarding the order from jabong. Even there is no order cancellation button on the site. Worst experience in online shopping till now. I simply want the refund.
Order id [protected]br...

I requested for return of an item.. Item has been picked but no refund provided. Return i'd. 30688946. Neither is anybody picking cals at customer care nor they are reverting for 2 mails sent to them.. This is pathetic at the your end. Atleast you people shud have courtesy to reply back or arrange a call back.. You people have started cheating your customers.. Once pick up is done refubd shyd be provided..
Order no was[protected]...br...

I ordered a product from Jabong its 10 days now still don't have my product. I was trying to call the customer care to know the status of my parcel but its been four days, no one is receiving my call instead my balance is getting deducted. Trying to call again to cancel my order but no one is there to pick up the call. Jabong is the worst e-Shopping site....

Hi, i have placed an order on 7th july with order id [protected] and the order was confirmed and after 5 days i got a message saying that the order has been cancelled.

If the product is unavailable or you are not able to dispatch the order, then why do you have to keep in the site.

I need you to deliver the product.

Regards,
Aditya...

I have got the wrong refund of order number [protected].
This order consist of three items as follows:
Spykar blue washed low rise skinny fit jean size 32

Spykar navy blue solid low rise skinny fit jeans size 32

Jack & jones navy blue solid slim fit waistcoats size l.

I have placed the individual return request for second and third item.
After this i have changed my mind,...

I had cancelled my order on jabong. order no is [protected]. cancellation was confirmed on tuesday[protected]:42p. m.. i received a mail saying refund will be done in the form of credits in your jabong account within 24 hours. unfortunately it's been over 48 hours i haven't received the refund yet....

I have ordered a pair of nike zoom winflo 2 grey running shoes on 5th july and it was scheduled to be delivered on 11th july. Order no is
[protected].
It has been shipped through ecom express by jabong and the tracking id is[protected].
It was supposed to be delivered on 11th july. But till now it has not been delivered. Both jabong and ecom express are not picking up calls and sending auto-generated mails with no...

My return request is not yet processed: [protected]
The item was collected on 1st july. No action has been taken till now. I have mailed return receipt to their customer care, still no update.
And they have updated the order as request closed....

Hi,

I initiated a return for one of my orders (order no [protected]) on 5th july 2016 bearing return id 30718773. till date there is no communication from their side. status is showing as pending for pick up. i launched a complaint with them over mail with complaint id 30885246 on 9th july 2016 and they promised a resolution within 5 days which was all in vain. and most annoying fact is they are unreachable over phone....

My order # [protected] was cancelled without any particular reason and as per your customer care team the refund was processed on 27 June 2016 but haven't received the funds in my account yet. There is no update from #jabong's side on this issue despite of my frequent calls/mails and that's why I am forced to post it here. I have provided all the details they have asked for but they didn't come back to me with a solution on the issue.br...

My docket no. is m[protected]courier service gojavas) and my order id is [protected]. i have noticed that the status has been stuck on "out scan done at delhi outbound" for almost 24 hrs now. what is the current status of my shipment? the last estimated delivery date is tomorrow. can you confirm if it will indeed arrive by tomorrow? please update the tracking details soon....