Jabong.com Complaints & Reviews

I have ordered adidas floaters. It should be delivered on 11 july and today is 17th july and still not got the order. I have done many calls at customer care but noone is picking up.
And now I'm getting mail that they cannot deliver the product. And I'm asking for the reason and they are not responding my mail too. Very bad service i have ever feel. Now i need product anyhow before 19th July because its for my brother as a birthday...

Ref: order id [protected]

The top was not delivered to my home because of delivery problem of courier service. therefore, the order was cancelled by www.jabong.com. the money was refunded to a different credit card of hdfc bank whereas my credit card is from ocbc bank of singapore. i wrote complaint to customer care and cheif manager, but they always promised me of resolution of issue. but they have now stopped responding...

Had ordered 2 shirts which were delivered on 5th july 2016. Order number are[protected] and [protected] had placed a request to return the same but till date it has not been picked up. Have raised the complaint 4 times but jabong ppl are shameless to give the same scripted answers. They do not call back. Pathetic n absolute 3rd class after sales service.. Help line no is of no help as it is never answered. Email is i for namesake...

I have placed order [protected] and raised exchange order 30726104 and 30721578.
This order item was picked up from my residence on 6th july. but after that also status is pending for pickup and and getting calls and messages for product pickup.
Called customer care umpteen times but that doesn't work as they don't pick the call.
If i go and check on website status is mentioned as pending for pickup.
One of...

Please transfer my money back in5to my bank account.. I have shared my bank details many days ago with jabong.com online shopping website from thge registered email id... But no response from your end is been found till date, i have tried your customer care number also but they never pick any call and even dont revert back... I have been using dyz website since long but their response to me is not at all satisfactory... Evry day i am trying...

Package Details
Tracking ID: C00758409
Delivery Partner: JAVAS
Payment Mode: Cash on delivery
Delivery by: Tue, Jul 12, 2016

This Product I didn't received till now, How long it will take the product to reach us? from your side no communication
As soon as Kindly contact us....

For jabong company -Your customer care service is very poor. My order number#[protected] and this product return process not occur successfully so please help me. Last thanku seen in display but this product will not seen in return product list. Please call me. No one will receive my call in your customer care number please call me.
I have purchase one saree from jabong. And return process occur successfully but status was not...

Worst site for shopping.. i purchased denim shorts from this site but it's fitting was not according to my liking so i raised return request for the same. it's been 5 days but no response from your team. nobody has came to pick up the product and when i called your customer service number they only say that please wait your while call being answered. i don't know if they mean to wait till next year.
Don't know how this company is still...

I bought a pair of skechers running shoes from jabong but due to some issues i had to return the package. Subsequently, i filed a return request but it was never picked up by your courier partner and the amount is still stuck with jabong. It is causing me great anguish as neither i'm able to use the product nor return it since i cannot file another request from my end. I tried to contact jabong's customer service but my calls were never answered...

This company is waste.For the second time in a row they dint deliver the product and kept on extending dates for the same product and same story again. I ordered one track suit and one jeans from them and its been ten days with no update.They dont pick up calls and also keep on telling me new dates everytime.They had cancel my order previously without my confirmation.What is going on? I needed that product urgently to gift it to someone on...

I have ordered a clarks lifestyle shoes (find the same below in the mail chain) bearing order number :[protected] and tracking number jbnp[protected]. i have even made the payment of 2699.

I have booked this above product on sunday the 4th of july and in parallel i am also tracking the order in my jabong app but from past 2 days i can see no movement in the order status it is still in transit i. e.in shipment created status...

Hello,
I had placed an order on 27th june with the following order id: [protected].
The order was delivered on 2nd july, however the product size and fitting was not as expected.
Following which as per your customer-service executive i initiated an order return for refund via net-banking with all the details being correct.
However at the time of writing this complaint there is no update being provided about...

Hello my order id is [protected]

I ordered a boxer which was delivered to me few days back. i didnt try the item as it was way bigger than what i expected it to be. i asked the delivery boy to take the item back he asked me to place a return request online. where i found out that i cant return this item. this whole set up is a hoax. i feel totally misled. kindly accept a return and refund my money. i totally understand...

I am highly disappointed with the jabong service. I have ordered a dress id [protected] from jabong delivered by java courier service which has a size issue. In order to return it i tried to contact the customer care unit and gave mail but they are not responding to any of it. I also tried the easy return option available in my order section bt it said that pick up is not available from my address as it is clearly mentioned in the dress...

I am calling your no [protected], which remains on hold all the time, your application also doesn't support return, it doesn't work after "choose the address".
Kindly make arrangements for return & make a cal on [protected], otherwise j will have to go to consumer forum....

My order id is [protected]. I ordered a blue us polo jeans and a black Levi's jeans both of which are defected. The blue us polo jeans has stains of red colour on it and d black Levi's jeans cannot even be called a black jeans. I tried to return the products using the mobile app but it shows error in review everytym. And the toll free no is a bust. No one is answering any of my calls and neither have I received a reply from [protected]@jabong.com...

My order no [protected] and want to return .I m sick of calling but there is no postive response .I m just fed up and regertING why I chosen the jabong .if my problem will nt solve for sure will go to consumer court as I have notice and seen on line tht most people are up set with jabong customer care ....

I had ordered the derby causal shoes one week ago (order no - [protected]). but i wanted to return that item due to some fit issue. so i had put that item for return on 30th june 2016. the scheduled date for return was 4th july 2016. today is 5th july 2016 and no one has come to return that item. i had called several times on customer care no[protected] but no one had answered my call. i respond to mail, which was generated on my...

Allegation: 1. No update on the product delivery if schedule delivery date is delayed via phone call or sms or email.
2. No customer relationship for those who make net banking payment.
3. Product return limit is within 15 days. Even after delivery of the product and sending delivery confirmation SMS to customer, they dont activate the RETURN option at site i.e My orders.
4. Customer care No.[protected] is a eye wash....

I have requested for kurti return and request id was created.No one came to pickup even after complainig several times and only false commitment given will be collected soon.Also the courier no provided was not traceable. RETURN REQUEST ID 30437579.We r trying to contact Jabong several times no one responding... Kindly help to get my refund urgemtly...my cnt nos [protected] or [protected] or [protected]...