Jabong.com Complaints & Reviews

I placed an order[protected] from Jabongworld in January, 2016. It was a bundled offer of three kurtas. All were represented as cotton but one turned out to be viscose. A certain Martin of jabong world spoke to me and asked me to send a pic of the article and the tag where it said viscose. I did that and he conftrmed that yes, there had been a mistake. He asked me to return the article from the US to India and assured me that the return shipping...

Hi

The order which i have placed on 16th may the the online payment of rs 1890/- with the order no - [protected] was supposed to deliver on 18th may'16 and after contacting jabong on 19th and again on 20th may, they are not able to track my order and not ready to give any commitment on delivery and even not ready to cancel the order.

Please help....

I had a order (#[protected]
) placed on 1st/may, online tracking shows that there was an 'tried attempt' which is incorrect claim as the shipping address is a corporate address with security personal 24x7. Till now there is no sign-of re-attempt or deliver, tried corresponding multiple times however there is no assurance, all they say is they are working on the issue and will get back at the earliest....

Jabong Care Team,
The service you provide is ridiculous.
I have not yet received the bag even after the payment is already made.I have mailed regarding the issue and shared all my details but still I am not receiving proper help from your end.That's very annoying.
I am fed up with your such kind of poor service. Atleast the money should be refunded if the delivery is not made. No proper initiative is taken. Such kind...

I have requested for return pick of mr. Button black blazer of worth rs2646 with return id29052421 on may 8th.. Till today they have not arranged anyone to pick the product.. I am repeatedly calling customer care regarding this and they say they don't have any information about this.. So my question who will have the information if not them.. It's very unprofessional on their part that they are not able to arrange a courier guy to pick the...

I placed an order of three items worth 3126 i completed whole procedure in app it was loading and finalizing my order or whatever it does i received message from bank of money deduction and in app error occurred order didn't got placed and money got deducted
Middle message is of deduction and below it was otp of second time i tried to check if really order was not placed and sadly it was not so i didnt proceeded to payment second...

I have ordered products with order id-[protected] and [protected] with price 1659 and 1678.01 respectively, they deducted the money from my account and also cancelled the order and messaged me to refund my amount as quickly as possible but it has been nearly 16 days and they havn't refunded my money. So i want them to act as quickly as possible...

I have ordered a product that is listed in tshirt category ajectely it's undergarments product that time I not see all the details I think it's a tshirt but after receiving when I am going to return or exchange the item then I know this is an undergarments product. Then I contact with customer care they teach me the there terms and conditions. But they clearly display the no free return or no free exchange. By this we understand that is they...

Sir, My order no. CGNPCP10080692 of jabong dated 30th April 2016 but not delivered till date. The item is yepme blue solid track paint.The message came yesterday to deliver the above item but your representative was not attempted yesterday, he is telling lie i.e.owner is not in home but I am in house for full day . Please do necessary arrangements to deliver the item at the earliest. Thanks. Regards,...

I bought 2 pair of jeans from jabong on 25th april by order num [protected] . First of all i received the packet after 10 days of ordering. I am a gov emp so i was in ofyc wen packet arrived and my landlord received d packet. In evening on reaching home i opened the packet n thr was only one jeans. Dat tym i didnt see the packet thoroughly. I registered the complaint. then nxt day wen i was in ofyc i got mail from jabong and sm ques were...

Hi

Pfa photos. I ordered for 2 dresses (Ojjasvi orange kurta & nayo red printed kurta) from jabong where i paid the money before ahead. The parcel was delivered on 30th apr 2016. Parcel had invoice bill details for 2 products but inside the parcel there was only one product which i dint order. Even the delivery guy was there and when i informed him to take the parcel back he denied and asked me to complain in jabong. So i filed...

On 17 of march 2016 i had placed an order on jabong for puma floaters amounting to rs 1404. Order no was [protected]. I didnt liked the product so i requested for return & refund of my amount. As per jabong customer care my refund was initiated on 30 march 2016. Till date i have not recived my refund amount. On 6.4.2016 i raised a complaint with jabong for non receipt of refund amount. The complaint was open for about a month but no frutful...

We ordered a hand watch of camerii brand but we found watch of quartz brand. image of the watch on the site and delivered product are same but different brand.here we are adding two different images of watch one is duplicate and other one is original
please resolve my problem as soon as possible
products price nearly 450rupees
please punished to jabong company...

I have bought wrong size and have paid money 1700 and send the courier a too the address which had been produced in their address and now they are saying that they didn't even recive the product it is a Lodd for me soo kindly take some action towards this and wasted a lot of money by sending courier and so kindly take some action towards this complaint...

I have buyed two kurtas of total price Rs 628.96 .. But after sometime i cancelled the order and ofcourse would be getting a refund of Rs 628.96 but got 502.96.. And now here the jabong company just denied from helping me in this situation saying nothing could be done from our side, we have payed full payment...
I have screenshot also of freecharge transaction where is clearly written refund amount Rs 502.96
Worst service ever...!...

I have ordered one CANVAS BACKPACK on 18th April which supposed to be delivered as a gift to my cousin within or on 29 th April. By the mean time I have noticed that after shipment the product is not moving and notify to the customer care. But they did nothing. And the product didn't reach till today. Now I don't want the product anymore because it's not on time . I have already asked for cancellation and refund. But in a strange way they...

I am very unsatisfied by the poor services of jabong, first you guys take 10 days for the reversal of the product to your warehouse and then deny that this is not the product which you have sent, i pay 5000 for shoes and didn't recieve the same shoe, so i returned and after waiting for 12 days a call came and an executive completely deny for the replacement, very pathetic service, mail id [protected]@gmail.com and order number [protected]...

Please don't purchase products from jabong where the company is least bothered about the product which we are purchasing. This is the second time which i'm facing same kind of problem from the jabong. Please look at the image which i have uploaded so that you will come to know how negligent they are when packaging the product.

They are really good at following the rules when we return the product but not when they are packaging...

You showed my pin code is deliverable area. I bought a product. It takes 8 days to arrive. I get a call from courier guy saying i need to travel 15 km to collect the product which means 30 km going and coming back. Approx 1 hour 45 min going and returning by car.

I said no i don't want to travel. Product gets returned back to jabong. I call customer care they say next time they will ensure my order gets delivered. No, it did...

I ordered (Order id [protected]) two nike t-shirt from jabong.com. I received both the products on 24-mar-16 out of which one t-shirt which was of white color was not look like a newer product, it was full of dust. As soon as i saw this same time i called to the customer care number of jabong and tell me the issue. Concerned person told me that as return facility is not available at your location so you have to send by any private courier...