Jabong.com Complaints & Reviews

I ordered two foot wears from jabong on 10th April 2016 and the delivery date was showing 13th April but till date the packets have not been delivered.

There courier partner Javas boy came on 12th April to deliver one packet and was banging my doors and asked for id proof. I wasn't carrying id proof at that point of time so i told him to come the next day and bring my second packet also. His supervisor also confirmed that he...

Order numbers- [protected], [protected]
I placed 2 orders with jabong both using my credits, which according to their app is a pre paid means of placing an order, later I received a notification in my email that my cash on delivery order has been placed, when I asked them to rectify the same, and questioned their motive behind excluding me from participating in the offer, my issue was ignored then after my second email I was...

This is with regard to the order id [protected].
I have ordered multiple products with this order. I have not receivied 2 products yet.
It has been more than 1.5 months.
The issue here is that jabong was not making delivery to me or at my doorstep as they are supposed to do. They were giving the products to random ppl that they find at the apartment (Not even in my house).
I rasied around 5 complaints with...

Order id : [protected]. The order has been placed a month ago. The date of confirmation of the order was 13th march 2016. The product has been returned and i was waiting nearly a month. But the money has not been refunded to my jabong wallet. The order shows refund has been initiated. I have already mailed twice to jabong for this issue. But there is no response from jabong. Please look into this issue and do the need as much as possible....

One of the celio shirt not delivered ordered on feb 28th neither i have product nor money no response from jabong customer care. Every time they only tell me to wait wait and wait nothing else. order # [protected]....

Hi,

ORDER ID [protected]
Complaint no. 28111658
They have mentioned about 2 years manufacturing warranty and then they claim that they don't provide warranty card.As usual we cannot trust Jabong anymore.All I feel is that they provide duplicate products on the name of brand.One should never trust jabong at all.
I have requested for the warranty card and they give a reason that they dont have it and...

I purchased a pair of shoes on March 25th (lorded: [protected]) and that was the beginning of a long Head Ache. Jabong started posting on the delivery statements (more than once) that "Customer Requested to Change the Delivery date” which I never did. I then placed a complaint here and in Jabong (complaint number:[protected] and received a call from some Jr. Jabong executive informing me they would do their "level best to deliver the...

My self amit kumar i hve buy shoes red tape tan life style to jabong . com date on 19.03.2016 payment mode cod this shoes receved me date on 20.03.2016 order no. [protected] time 12 noon after receved this shoes m call to jabong u have delever me wrong product thn he saying i will pickup this used with in 3 days but he not receved this shoes & last 31 march m self sending to jabong address by trakon courier no.[protected] jabong receved...

I have been customer of jabong since a long time.
However, since recent days, it has been a pain to get jabong products delivered at my home via courier company JAVAS..

i have been buying things from jabong and it was very nice experience.

However, today, dated 5th april 2016, a courier person came to our address for delivery and repeatedly kept on arguing of ID PROOF.

I understand that...

I had ordered a pair of wedges on January 20. It was supposed to be delivered on 30. However, i got a message dat it will be delivered on 28. It had been 5th april but has not been delivered yet. Also, my money has not been refunded. The loss i had to suffer from it cannot be fulfilled. Organization like dis does not deserve customer dissatisfaction. trusted this site. However, now i am totally dissatisfied by the service.
Order no...

I ordered a shoe no 20th March and already paid the amount but still not received my item. Order id - [protected]. i first received a message said it will be delivered by 26 March, then later on 26th March i got another message said it was delayed and will be delivered by 29 March. Again, on 29th March i got the message said that it is further delayed by 2 days and it will be delivered by 31 March. this is really terrible and not professional...

This complaint is regarding an order(#[protected]) of sports placed on 22nd march at jabong.com, the delivery date was 26-03.2016.

On 26th when i check the product was nowhere to be delivered, but i waited another day and on 28th i thought of cancelling/returning the product, but there was no option to do so.

I called the customer care executive's and they told that the product cannot be cancelled now...

I had returned a product few months back and i received a voucher from jabong in return and when i applied the voucher which was of Rs.500 it told me to shop for an item which is worth of Rs, 1499 or greater...please help...i wish to get my complaint resolved as soon as possible...or it would be much better if jabong could help me with an appropriate voucher of Rs.500...so i can shop again...

I place the order number [protected] in Jabong and to my surprise when I tracked the order I found the below statement saying “Customer Requested to Change the Delivery date”. This is NOT true. I did not request any dates to be changed and want to know why are lies being posted on the tracking information? This sound just like a company/trasporter excuse for not delivering the goods.

I also called customer service and...

I have ordered a shoe on 8th of Dec. 2015 from Jabong. Which cost 2742.56Rs and it had offered a 6 months warranty. But, the shoe is torn before 3 months and I contacted the CC and they asked me to send the snaps of the product. Hence, I have done accordingly and spent 280 Rs for the courier too. after 10 days I received the same packet, the same damaged shoe with out even repairing. I called again CC and they spoke to me like, I can not...

I purchased an item philips bt-3200 trimmer from your website on 9-jan-2015.The order id is [protected]. As 2 year warranty this product is under warranty and i want to get repaire my product. But i have lost my bill copy.
Therefor i need a soft copy of bill. Please provide me soft copy of bill on my email id.
My details are following : -

Email : [protected]@gmail.com
Mob : [protected]
City :...

I had requested refund from jabong on my order no.[protected]. According to them they had initiated refund on[protected] which I hadn't received yet. They had sent me refund reference number of transaction done by their side between them and payment gateway but I still hadn't received refund. Today[protected] they send me a link to file application on union bank site for this online refund case. The link is not available and I want my...

I hd ordered a blue top of size 12 yr of worth rs.360 fr my daughter from jabong online . It was not fitting my daughter so i asked return fr d top. When d pick up boy came my niece gv a new expensive unused dress which i hd purchased from flipkart fr my daughter by mistake in return fr d top. I called d pick up boy d same evening n told him not to forward d dress . But still it happened. After 2 days i received a message saying 'refund initiated...

Order # [protected]
Order Placed on: 1st March 2016

As you see, I placed the order on 1st March 2016 however still the products are not delivered. I called multiple times in their call center but they give the same information which is available on jabongMy order i.e. it is in transit.

I am very much frustrated with all the service provided by jabong. I was kind of old customer of Jabong, but I swear...

Dear Sir,
I purchased a product from jabong.com (Nike India cricket fan Jersey size L on 21.March 2016.) Being order no#[protected]. And received it on 14 of march 2016. Due to different size issue i raised a exchange request on next day i.e. on 15 of march and the return was collected on 16 March 2016 at 11am. The agent picking up the return assured that the requested size M will be delivered in 24 hours and i was convinced....