Jabong.com Complaints & Reviews

The delivery guy ordering me to handover the returned product to the location where is he . He had no intention of picking up the product from my home.He used abusive language . He threatened me of dire consequences .He literally threatened me .. Is this what i have to go through for spending so much on jabong ? i have raised a complaint . I am seriously hoping of severe action against this person . i want him to personally come apologize...

ORDER ID [protected]
Issue: sizing and no option to have the product collected for return, no drop off option, my order has not been marked as 'delivered.'
I had placed my order on (Placed on Thu, 4th Feb'16 at 5:16pm) for DOROTHY PERKINS BLACK ANKLE LENGTH BOOTS Size37| Qty1. The order was supposed to be delivered on 15/02/2016 but was delivered on 12/02/2016. I had two other items ordered on the 5th of Feb, 16 which were...

have been a loyal customer of jabong India and have been ordering goods since then but now I think that jabong has shattered my trust and faith in them and their quality.

On 26 January 2016 I ordered a pair of spark shoes but they didn't fit well so I packed them as it is and returned them the next day without even wearing them.

Now the jabong's customer care calls me up and says that this order cannot be returned...

Dear sir

order no's original order [protected]/exchange order [protected]

I dont understand how irresponsible your people could be.initially they delivered me wrong color.

when i called your customer service is pathetic you people should learn from Amazon.

after a complaint they were going to call me within 48 hrs that they didn't.

again after checking the...

DEAR Sir/Ma'am,
I m ur valuable customer of jabong. I m shopping with u for last 2 years. This is the first time i faced problem and a sort of mental harrassment from ur team. I have booked an order consisting of 2 products viz. 1 tom tailor tunic and 1 next berry winter jacket on 2.01.2016. I received tom tailor tunic timely. But more than 1 month has passed i dont received next bery winter jacket worth Rs.2800 apprx. I have booked...

I had purchase a saree through jabong online, when receive the material is not as per my choosing expectation. When i want to return the same, the process guided by the online jabong shows the mumbai address, which the jabong pick up the return delivery. As per his online direction the material returned to the mumbai address. But when i ask for my refund money, they replied that, the consignment returned by you is on wrong address and told...

Dear Sir,

I bought a t-shirt on 30th Jan 2016 from Jabong.com at INR 647 which was originally priced at INR 799 .

After receiving the product, I found that the original price was 599 . A fake price sticker was placed on top of the price tag to hide its original price .

I am submitting all the required documents along with the order id .

Please take necessary step against these...

I have order ed lakme compact powder 23041via web order no. [protected] with some other products . The lakme compact powder is delivered in broken condition.It costs Rs 524.00. I would like to return it. Please refund my money....

Hi,

This is regarding Request ID: 25718107 which i had placed on 15th Jan and received on 19th Jan. As i was not satisfied with the product i made an return order on 23rd Jan. The product was supposed to be picked on 28th Jan(attachment). But it didnt get picked. And whenever i contact them regarding this they dont give me a positive response. Please assist...

order number [protected]

I have requested for 13 curtains on 17th Jan.

4 curtains were to be of same size and shape
Swayam Premium Digital Printed Blackout Curtain With Eyelets.. (Maroon Color)

But from the ones delivered on 25th Jan, two were of different shade of maroon and the top border color for them was also different, so two of those curtains were requested for exchange. Now today,...

I have placed an order number [protected] on Jan 14, 2016 which i paid it online. the delivery date was 20 Jan but after much repeated calls and mails, still haven't received the product till today.

Jabong customer care refuses to refund, send another. Cust care absolutely unhelpful. They also refuse to cancel the order. Even JabongIndia can't get in touch with their logistics company SHREE MARUTI they say.

I...

I have not seen such disgusting responses from jabong customer service center. Very poor quality of service. Making fool to customers. And all their responses are totally bogus like
1. Product can't be returned after washing. I should have checked colour defect before washing. - How should I know colour quality with out washing???
2. Colour fade is because of mishandling. - what about other 11 shirts washed with the shirt? Colour...

Delivery date is 14 Jan 2016 still they can't deliver the item till the day of now, daily am calling to jabong.com and am already registered a complain on 15 Jan 2016....

I have placed an order of jacket and I cancelled it on the same day.. My order no is [protected]. As per discussion with jabong customer care, i have mentioned my bank account details on the return policy but still i didn't get my 2415/- amount refunded in my bank account. if its credited in jabong credit, request to transfer it in my bank account.

Please solve this immediately as two weeks have already past, and transfer...

I had placed on order on 3rd January, 2016 (Order No. [protected]). I had also paid the amount at the time of placing the order. However, till date the order has not been delivered to me. I registered a complaint with the Jabong customer care on 16 January, 2016. The complaint ID is 25449002. I was told that the complaint will be resolved within 48 hours, however there has been no response from Jabong till now. Completely frustrated...

I had purchased a Monte Carlo jacket in Rs. 3600 from Jabong.com. When the courier partner gojavas had delivered the item, it was not only opened but the quality was also not good as per cost. So I had asked for exchange. Jabong.com continuously giving me excuses for not picking up the item and also exchanging the product. Thus I had asked them to cancel the order and refund my money but they are not ready to to process the refund. Also...

I had purchased a Monte Carlo jacket in Rs. 3600 from Jabong.com. When the courier partner gojavas had delivered the item, it was not only opened but the quality was also not good as per cost. So I had asked for exchange. Jabong.com continuously giving me excuses for not picking up the item and also exchanging the product. Thus I had asked them to cancel the order and refund my money but they are not ready to to process the refund. Also...

I have ordered two shirts paid via debit card and cancelled them on the same day. Refund was initiated on 23rd December 2015 but as of now it has not been reflected in my bank account. I have checked with the bank. Even in the app the order is showing refund initiated but not saying refunded. Even the payU tracking isn't showing up. Order ID: [protected] Request ID: 24865227 and Acquirer Reference Number(ARN):75503725358007524988861...

I had purchased a Monte Carlo jacket in Rs. 3600 from Jabong.com. When the courier partner gojavas had delivered the item, it was not only opened but the quality was also not good as per cost. So I had asked for exchange. Jabong.com continuously giving me excuses for not picking up the item and also and exchanging the product. Thus I had asked from them to cancel the order and refund my money. They got agreed to cancel the order but...

I purchased a Purys Black Solid Jegging which got delivered on 22 December 2015. I wore the jegging once and it got torn near the back of the pocket while i was sitting - maybe because of bad quality. I want a refund or exchange of the product....