Jabong.com Complaints & Reviews

I am writing the complaint regarding my order no: order no : [protected]. I have ordered six products on 3oth october. I have received 5 products and one is missing. When I tracked the order its shows dispatched but not yet received. I called many times customer care and send several mails. I am getting only the automated mail. There are not even ready to call back and even if they call also saying the same sentence that they are working...

I have ordered one flip flop. it got delivered, then i found it duplicate and returned it back to jabong .com. After that, they sent my money in jabong credits and i told them to transfer it to my account. now, they are saying that refund has been done from their side side but i have not received the refund yet. i have been given an ARN number and told to check with the bank. please help me....

It has been very disappointing as I have placed order on 8th Nov in the morning & on the same day my product ( Order Id [protected]/Docket No[protected] was dispatched from jabong to javas but I havent got only confirmation from Go javas, no messages/no calls yet it has been 18 Nov.Disappointed with the service of both the companies jabong as well as Gojaavas.Maximum delivery date was 13th Nov but till than there was no update I called...

I had placed an order for an analog watch (order no [protected]) on 02.11.2015 and as on today 16.11.2015 the product has not yet been delivered. Wen contacted the customer care they do not have any clue about the status of the product at all. I had raised a cancellation request on 09.11.2015 (ID[protected] to which i was told that the product cannot be cancelled because it has already been dispatched and i need to deny it when the delivery...

Hi,
this is bibhu.i have a placed a product on 03rd of Nov 2015 with order ID:-[protected].The product should deliver on or before 13th of Nov 2015.Today is 16th Nov 2015.but i didn't receive the product yet.From last 1 week i am getting 2 message daily(1 in the morning showing "Product is out for delivery")and the 2nd one is "Delivery was unsuccessful and will reattempt in next 24hrs".But not even a single...

I have placed an order on 27th Oct 2015 and delivery due date was Nov 2, 2015. I did not receive product yet. I raised a complaint on 2nd Nov but still no response from them. I have raised complaint 4 times through calls and emails. They said, we are working on your problem. I request you to take serious action to Jabong.com and make sure them to deliver product and penalty. Thank you....

Product delivered in untidy condition for Order No.: [protected] (Payment Mode: Debit Card). Main issue, advertised size guide of product in website did not fit.
Jabong advertised product as "15 days free Returnable/Exchangeable". Now after a lot of communication as they initiated return (return reference number[protected] and offered no immediate exchange, they came back saying 'no reverse pickup' from delivery...

Have purchased kurti from jabong.com on 27 OCT 2015 with order number [protected] There was issue of size so requested jabong to replace the kurti. Called there help center on 27 Oct itself and asked them to replace the kurti. They asked me to raise reverse pick up request from there website. On checking via there website it said that no reverse pickup can be done from my address I called there helpdesk again and they asked me to do...

My name is Nidhi Mann and I am a regular buyer from Jabong. This is the first time that I am mentioning such an incidence. My last order was placed on 1st Nov. and Order Id for the same is - [protected]. There were four apparels in the order and I have received only 2 till date but all of them shows delivered against the status. Actual Status for each item is mentioned below.
1. Mayra Blue Solid Chinos (NOT Delivered)
2....

On the 23rd octoberi ordered a t shirt worth rs 900 from jabong.com, the maximum expected delivery date they mentioned was 2nd november, keeping this date in mind i ordered the product as i have to leave for australia on the 8th of november. Today it is the 6th and i still havnt received the product and the tracking info is showing last update on the 28th october which shows that it is in transit to my city bhopal. I ve been calling their...

Hello All,

Please be ware of Sunil Yadav working as HR Talent in Jabong in Gurgaon .

He charges money for giving job and later he will say no job .

Very fraud person who will take your hard earned money and makes fool of you.

Such cheap and defaulter should be kick out of such good company who are spoling name of company.

When ask for refund of money threatens me....

Empty package of FCUK wrist watch worth Rs. 9995 was delivered. On contacting the customer care center, they refused to accept that the package was empty and that they had investigated using video cameras. I've been trying to reach the chief manager, but they haven't paid any heed to my repeated mails....

Hi, I have ordered for a Black jean and i haven't got the delivery still now and when i call the Jabong customer care none of them are showing interest, i have done the online payment already but no response. Also asked for refund of money but still no response. Order id: [protected]...

I have made order on 15th Oct. (Order No. [protected]). Jabong courier was supposed to be delivered by DTDC by 19th Oct. & DTDC courier has handed over the courier the newspaper vendor & I have denied to accept the order. Now he has not sent back the courier to DTDC neither to Jabong. I have raised a complaint (compaint No.[protected] towards this issue on 21st Oct. & even after 6 days Jabong has not able to confirm where the product...

Jabong Team,

I am having a dreadful experience with Jabong (order # [protected], dated 14/10/2015), the order comprised of two products; Aripon 3 Dp Blue Floaters and Luca Dp Black Flip Flops. Initially, the delivery of floaters got delayed due to some quality issues and I had to get it reordered from your CC team. I received the same on 24th Oct 2015 (11 days after placing the order). Now, I haven't got my flip flops...

Initially i got the jabong voucher by dellbacktocollege offer after buying new laptop but when i reedem this voucher then deliveryman ask for money so i cancel the product order but after that they give me a new voucher code on my gmail which i registered while product order but i cannot acces my gmail in anywa so i need this vouchert code on my registered mobile no. to redeem code so please help me sir because the last date to reedem voucher...

Place an order on jabong.com on 26 Sept 2015 for Salomon Speedcross 3 Grey Running Shoes with orderid[protected] .The paid value of order is rs 4018.73 for the same but when i receive the order on 8 oct 2015, i open the Salomon box, there was no shoes in it.. The box is empty having only paper. I registered a complaint with complaint number 22834388 for the order number [protected] to jabong regarding receiving empty box. I also forward...

Dear Jabong,

Namashkar! Among your thousands of e-customers, I am one of them. But unfortunately, this very customer is going to be deleted from your book very soon. Last month I ordered a "Wrangler washed shirt-M size". Due to incorrect size, I had to decide to exchange it with an "L". Very sadly, I have been terribly tired and annoyed trying to communicate to your so called horrendous courier service...

First thing I want to bring in notice that jabong.com have pathetic refund process. 1) If you return any product they will return you only jabong credit even if you have not used it previously 2) You can not use it for there partner product. It means you can not use you own money to shop from there site and you have to use net-banking for their partner product 3) If you want to refund the money in your bank account you have call in customer...

Hi, I bought two bags from jabong of Wiki from Wildcraft but both the bags are duplicate and of worst quality, i have not seen such a terrible quality bag from wildcraft, jabong are attracting customers on the name of discount and delivering duplicate product . I am loyal customer of jabong but this incident broke my trust and from onwards i am not going to buy a single product from their site....