Jabong — Not refunding my courier charges | |||
I ordered Casual shoes from jabong on july 2015 I got defective products (Please see the product image attached) . I placed return request and even being I am at heart of the city in Hyderabad, India with pincode 500068 there is no pickup option Ok so I was asked to send them back by myself and said I will be given courier charges and I did the same I couriered back to them using Bluedart couriers and it costed me INR 620 (Invoice attached ) but I was only refunded INR 240 and am fighting for remaining amount since 100+ days many calls and emails have been flown in between still they are saying lame reasons and false claims and false dates please look into this issue and do the needful. Thanks in advance Was this information helpful? | |||
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Jabong.com customer support has been notified about the posted complaint. | |||
 3 Comments | |||
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Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. Have shared with the team and our care folks will reach to you shortly. Please bear with us.
Regards
Sayan