Claimed

Jaquar Complaints & Reviews

1.2
Last updated Dec 4, 2022
Complaints 1573
Resolved
357
Unresolved
1216
Quick Links
Statistics
Share
Contacts

File a complaint to Jaquar

Having problems with Jaquar?

File a complaint and get it resolved by Jaquar customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Jaquar
Customer Service Contacts

Jaquar Website

Jaquar Head Office Address

Plot no 306, Udyog Vihar, Phase II
Gurgaon
Gurgaon District
Haryana
India
122016

Jaquar Phone Numbers

Toll free
1800 121 6808
4457
912
Phone
+91 12 4474 6800
1411
312
Fax
+91 12 4234 6531

View more phone numbers

View all Jaquar contacts

Jaquar reviews & complaints page 58

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My swan neek bibcock is being disturbed since may 2018 at very date of purchase it. A week ago your technician has come but failed to repaired it. He said a parts of it willbe change but it is not available to him. He said he will collect it fom calcutta on 3rd august2018. And then it will be repaired. But it is very very difficult to me to spend this long time without this basin bibcock. I am surprised to seeing this type of service of your world famous company. Please do something fast...
Aug 27, 2018
Complaint marked as Resolved 
Jaquar customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2018
Jaquar Customer Care's response
Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
Western toilet flush is not worki g properly, continusly water is flowing, continusly water is been wasting, i hope you take action on this complain immediately address- Room no. 406, B-5, phase 1, nisarg greens, ambernath east . Mumbai
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
    Report
    Copy
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Jaquar — chrome chipping off the wall mixer and taps

    Had brought wall mixer from rathod bulid mart yeshwantpur bangalore within 2 months the chrome is chipping of the product is 100% faulty i had brought it the very time the product got launched now the money invested in bathrooms gone for a toss better buy non branded products they have better quality jaquar is all name had complained 3 times a person had come taken photos videos and then no response the company is aware of it only cause we...
    +3 photos
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
    Report
    Copy
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Since the last 3 months the company jaguar has been harassing me as the service team is not ready to resolve the complaint i registered.

    Myself robin, writing this because of a very bad experience from such a reputed company like jaquar on customer service.

    Before 1 year, had bought couple of jaquar sanitarywares and fittings for my home furnishing. My understanding at the time of purchase is that we will get 10 year warranty on products.
    Being a reputed company, i strongly felt that jaquar would provide the support and went ahead and purchased it.
    Out of those items, one of the wash basin had a complaint and i raised a service request with the shop from where i bought it.

    Location : piravom, ernakulam, kerala

    Complaint : in the counter top wash basin, there is a silver fitting around the overflow hole. That silver fitting started peeling off and its showing the plastic parts and changing the color to green. Please find attached the photo.

    After 2-3 days, one of the technician, santhosh, visited my house and check the defect. He told me that its a valid defect and he will report it to jaquar.

    Next day, i got a sms from jaquar saying that the service call reference number is 00509149.

    "thanks for choosing jaquar, a complete bathing solution company. The registered service call reference no. Is 00509149. Customer care toll free -[protected]".

    After 2-3 days, i got another sms saying that the the issue is resolved.

    "thanks for choosing jaquar. Service call refer. No. 00509149 has been resolved, for further assistance please call on jaquar customer care toll free - [protected]"

    Then i called jaquar customer care.in the call, they connected me to ernakulam branch manager, pramod. I talked him and he told me that he will go through the service request and take necessary action. I have forwaded the sms i received from jaquar to his mobile number.

    After 2 days, i called him again, he said he is working on it and will update me soon.

    Again, after 1 week, i called him. This time he totally forget the things. I tried to explain the complaint again to him. He said with in 5 days he will get it sorted out.

    Now its almost 3 weeks after my last call. No response no resolution.

    @jaquar team, i know this is a very small complaint related to your corporate complaints. But for a common man, its his hard earned money and the trust he shown to your product is loosing here.
    Hardly it takes 1 hr to solve the issue. Get a new part to replace the defect and fix it. But your team is simply ignoring it as they don't have time to work on these silly complaints.

    Bad on you jaquar.

    Can you help me in getting it resolved.
    +1 photos
    Aug 8, 2018
    Complaint marked as Resolved 
    Addressed the problem by Jay from Jaquar Orientation Centre, Kaloor, Kochi Replaced the damaged part by the service centre. Thanks for the support and service.
    Jaquar customer support has been notified about the posted complaint.
    Aug 08, 2018
    Updated by eliasrobin
    Addressed the complaint by Jay from Jaquar Orientation Centre, Kaloor, Kochi.
    Replaced the damaged part.
    Thanks for the support and service.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Vinod aggarwal
      Jul 20 (3 days ago)
      To service
      Dear sir,
      I have purchased jaquar wc kus-wht-35851sn-kubix eight months back. From day 1, the siphon system inside wc is defective and water flows continuously. I registered complaint, atleast 12 times, with jaquar service, in last eight months.
      Every time some technician comes but problem does not get resolved.
      I am fed up and tired.
      Kindly take with highest management level of jaquar so that defective siphon system inside wc is completely replaced and problem is solved.
      Thanks and best regards
      Vinod kumar aggarwal
      577, sector 5, gurgaon 122001
      Mob: [protected]
      Aug 25, 2018
      Complaint marked as Resolved 
      Jaquar customer support has been notified about the posted complaint.
      Jul 23, 2018
      Updated by Aggarwal Vinod
      Have also sent complaint to
      [protected]@jaquar.com
      but no reply from Jaquar.
      Verified Support
      Jul 24, 2018
      Jaquar Customer Care's response
      Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
      Jul 25, 2018
      Updated by Aggarwal Vinod
      Dear Sir,
      Thank you for taking up my complaint. Ms. Kanchan ( mobile [protected]) called up yesterday. She said Mr. Indresh Kumar (Mobile [protected]) will visit to solve the problem. Subsequently, Indresh Kumar visited but could not solve the problem and therefore leakage in WC continues. I called up Ms. Kanchan this morning and told her her to replace the defective unit. She said she will do so.
      Would request you to ensure that above action happens so that problem is resolved.
      Best regards
      Vinod Kumar Aggarwal
      577, Sector 5, Gurgaon 122001
      Mob: [protected]
      Aug 06, 2018
      Updated by Aggarwal Vinod
      Dear Sir,
      There is no action from Jaquar side.
      Request your intervention.
      Thanks and best regards
      Vinod Kumar Aggarwal
      577, Sector 5, Gurgaon 122001
      Mob: [protected]
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
        Report
        Copy
        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        Dear Sir,

        This is inform to you that we are facing some problems in our SHEET,
        SECURE of Sheet are broken. upper se
        sheet upper part need to keep hold due to nut missing.

        shower pushing and pulling off pin not working . due this shower not working.
        need your attention as soon as possible.

        Please look into.

        Regards
        Mob . [protected]
        Aug 27, 2018
        Complaint marked as Resolved 
        Jaquar customer support has been notified about the posted complaint.
        Jul 24, 2018
        Updated by Anjay Mandyal
        Dear Sir,

        This is inform to you that we are facing some problems in our SHEET,
        SECURE of Sheet are broken. upper se
        sheet upper part need to keep hold due to nut missing.

        shower pushing and pulling off pin not working . due this shower not working.
        need your attention as soon as possible.

        Please look into.

        Regards
        Mob . [protected]
        Verified Support
        Jul 26, 2018
        Jaquar Customer Care's response
        Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
        Verified Support
        Jul 27, 2018
        Jaquar Customer Care's response
        Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
          Copy
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Jaquar — harassment since the last 2 months

          Since the last 2 months the company jaguar has been harassing me as he is continuously not visiting the site and not even solving my problem. Suprsingly one day my interior Archit Sarogi had a talk with jaguar and told that we have to destroy your full bathroom in order to show the internal problem to the representative of jaguar after the damage the jaguar person gave some new parts and said that it will be fine now but still there is a...
          +2 photos
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
          Copy
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Jaquar — jaquar wc kus-wht-35851sn-kubix

          I have purchased Jaquar WC KUS-WHT-35851SN-Kubix eight months back. From day 1, the siphon system inside WC is defective and water flows continuously. I registered complaint, atleast 12 times, with Jaquar service, in last eight months.
          Every time some technician comes but problem does not get resolved.
          I am fed up and tired.
          Kindly take with highest management level of Jaquar so that my problem is solved....
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          1 Comment
          Report
          Copy
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
          Report
          Copy
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          I am using your product in our gym product like steam and other bathroom product which are not working at all and has been used for a period less than 12 month and which are under guarantee period. Complain has been made many times to your service office but there are no satisfactory result at all. My gym location is in rishikesh.various your company person appear to solve the problem but they are only making excuses and giving results to us. And now they are not receiving your calls at all.
          Sep 3, 2018
          Complaint marked as Resolved 
          Jaquar customer support has been notified about the posted complaint.
          Verified Support
          Jul 20, 2018
          Jaquar Customer Care's response
          Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
            Report
            Copy
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            I spent 3 lacs of rupees on Jaquar bathroom products and another 3 lacs on Interior Company last August 2017.
            Inspite of daily cleaning with Harpic and Good quality water in the bathrooms 2 Wc's have turned yellow.
            Inspite of being under warranty and making several complaints and writing several mails the customer care Bangalore has done nothing.
            Aug 20, 2018
            Complaint marked as Resolved 
            Jaquar customer support has been notified about the posted complaint.
            Jul 18, 2018
            Updated by Aruna Ramanathan
            I spent 3 lacs of rupees on Jaquar bathroom products and another 3 lacs on Interior Company last August 2017.
            Inspite of daily cleaning with Harpic and Good quality water in the bathrooms 2 Wc's have turned yellow.
            Inspite of being under warranty and making several complaints and writing several mails the customer care Bangalore has done nothing.
            Verified Support
            Jul 20, 2018
            Jaquar Customer Care's response
            sir, Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I am complaining regarding taps leaking since two months.All the fittings are under garranty period as I have purchased in 2016.please do needful.Thank you.Also one shower is leaking.I have purchased from Ambika Ceramics chandkheda, Ahmedabad. My address is 103, Shyam bungalow-1IOC Road, chandkheda, Ahmadabad.Avoid visit from 31.07.2018 to 05.08.2018 as we are out of station.In our area there is problem of florid If you have solution of that...
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              2 Comments
              Report
              Copy
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
              Report
              Copy
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Jaquar — replace 2 mixture & 1 geyser point leg

              My complain no 00587663 Dt. 07.07.2018 not resolve or attend till now. I regularly try to contact with area In charge of Lucknow through your customer care support team but I don't have any information that how much time further u will be taken to resolve above complain. We have a lot of problem facing with above act. Please resolved problem today itself.

              Pankaj Singh...
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
              Report
              Copy
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              The registered service call reference no. is 00110385. I made this complain two week ago about my tap which had got sum black spots on it and the service man whom i have contacted Mr sovik continuously is always telling me that i have got the permission to change the tap and I will change the tap by Thursday but till now this complain has not been solved
              Jul 29, 2018
              Complaint marked as Resolved 
              Jaquar customer support has been notified about the posted complaint.
              Verified Support
              Jul 17, 2018
              Jaquar Customer Care's response
              Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                June 2017 I spent 6.5 lacs for a major renovation of 3 bathrooms using Jaquar products including ShowerEnclosures, ShowerPanels, Tabletop Washbasins, Western Commodes & all acessories.Sadly within 3mnths 2 of the WC's went yellow inspite of daily cleaning & good quality water in the complex.Sent several mails & calls to Blr team.Nothing resolved.HELP...
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                Report
                Copy
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Sir, i would like to bring to you knowledge that am very upset with the jaguar product despite being complaining many times the issue is not resolved and more over last time the jaguar person did something wrong with my flush system and was charging me for the wrong deed he did and even the area executive does not know what and how to talk well, i request you to kindly replace my products as since they are fitted the same problem is pertaining in it.
                Would be really thankfull if you look in the compalint as early as possible.
                +1 photos
                Aug 17, 2018
                Complaint marked as Resolved 
                Jaquar customer support has been notified about the posted complaint.
                Verified Support
                Jul 17, 2018
                Jaquar Customer Care's response
                Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
                Install new Jaquar fitting but having leakage problem
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit

                  Hi!
                  i am writing to you with all my efforts failing to reach your executives on the call centre
                  they always connect me to the local vendor of yours here and its on whom i have my complaint, he just says please note my local number i will attend to the call and never turns up.

                  i have a leaking bath fitting from the 25th of june 2018 and i have complaint about the issue on the 26th. and a person from your company attended the complaint and demanded me to pay him an amount without receipt, i refused to pay him any money without a proper receipt for which he just removed the whole fitting and left it open and left the place saying we need to by a new valve, and aurgued with me saying if i pay him to his demands he would change the rubber and my complaint would be resollved, or else he would recomend buying a new fitting and leave.

                  i did not bend to his requirment with all the faith on the company and again booked another call,
                  this time simillar result but different person.
                  i have lots load of water i have to buy water every day it costs me Rs.1200 per day

                  being a seniour citizen its tough to take bath with fitting leaking.

                  still your call centre connects me to the same person who demanded money and says he will come and clear the issue.

                  how do we allow such thugs inside our home.

                  is this the standard of jaguar ??

                  hoping to hear from you at the earliest,

                  Regards
                  H.Lachhman
                  [protected].
                  Jaquar customer support has been notified about the posted complaint.
                  The flush is not working. The water flow and pressure is very less. It is unable to flush out completely. On pressing the button the water does not come out as it should. It comes out meekly with very less force. As a result it does not flush.
                  We are facing issue of tab leakage at reliance office. Requested to arrange to repair the same
                  Mobile No. [protected]
                  Address: Reliance Jio Infocomm Ltd.
                  Patran Road, Samana,
                  Near Court Complex.

                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                    Report
                    Copy
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    We installed an in-wall WC system 2.5 years back which keeps leaking every 3 months from the date of installation. We put in a complaint yesterday yet again for the same issue and despite committing to resolving it on urgent basis, noone has cared to respond as yet and on my 3rd call to get an update, Mr Manir/ Munir - their complaint no. representative disconnected the call after pretending to connect me to a senior!! Pathetic service and quality or Jaguar products!!! Agitated customer.
                    Aug 24, 2018
                    Complaint marked as Resolved 
                    Jaquar customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 24, 2018
                    Jaquar Customer Care's response
                    Sorry for the inconvenience caused. Please provide your contact number & address details (& Service Call number, if you have registered service call for it) by email communication on [protected]@jaquar.com, enabling us to take-up further for resolution assistance
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                      Report
                      Copy
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Hi Team,

                      We have ordered a shower enclosure (Kristtal trend, 1080/1000*1020) from Bascho sanitary appliances Sopore, Jammu and Kashmir 193201.

                      Your representative Sher Singh has put us in lurch which is highly disappointing. We have no heard from him since last 20 days and now he has stopped picking up the calls as well. We have always trusted Jaguar with its quality and commitment but unfortunately this has been a terrible experience.

                      We request you to confirm the status of the order as soon as possible. We will take further action based on your response.

                      Thanks,
                      Omar
                      Aug 15, 2018
                      Complaint marked as Resolved 
                      Jaquar customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 13, 2018
                      Jaquar Customer Care's response
                      sir, can you please provide your address & contact number at [protected]@jaquar.com
                      Thanks for acknowledging.

                      Address is New Iqbal Nagar Sopore, Jammu And kashmir. Sales representative initially gave us regular updates and promised delivery a week back. Now it has been twenty days since we ordered it and there is no news. He is not picking up his phone, neither bascho sanitary dealer in Sopore is helping. Please assist.

                      As I said, this is least expected from a brand like Jaguar!!

                      Phone number is [protected]
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                        Report
                        Copy
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Please u update u that my complaint no . is 00582717 dt .5/7/18.
                        Complaint is for the hotel jaquar fitting( we r in service industry) but till date 11/7/18 [5.35pm] after so many calls problem stands same.

                        When w purcased jaquar material for hotel that time company assured us services with in 72 working hours.

                        Pl clear me what is the policy of the company for Hotels?

                        R hotels in priority list ?
                        Aug 12, 2018
                        Complaint marked as Resolved 
                        Jaquar customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 12, 2018
                        Jaquar Customer Care's response
                        Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                          Report
                          Copy
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Jaquar — jaquar bathroom fitting problems

                          Sir, my earlier complain no.is 1989538 .this is very harasing evenafter many discussion with Mr.Ansul shrivastava over phone no.[protected] .my problem is still as it is even Mr Ansul advice me that all issues be sortout within one week but. neither he is not picking phone calls nor sortout this problems.kindly help me and get my fitting change.
                          Thanx&Rgds
                          Girish Vats
                          B-124 Sushant city meerut
                          [protected]...
                          +1 photos
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                          Report
                          Copy
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Sir/Ma’m
                          I am Nikunj Patolia staying in Surat, Gujarat.
                          I have installed jaquar products in my home in 2013. After that I am continuously facing an issue with wall mounted single button flush that it stops pullout back and continue draining water.
                          This complain is for particular one flush only not all other flush. I was complaining this matter since 2013 to your customer care service number form my registered number [protected] and technician come and solve some how. This happens almost every 3-4 months and I complain most of time to customer care. (you can find my complain record from my registered number). In year 2016-17, technician told us to change some part and we paid something Rs. 750. This payment was paid twice because he changed the part two times in two different visit. He never gave a bill of that but to solve the issue we paid. But problem never stops.
                          Now inlatest complain of june 2018, I registered same complain again and to solve the complain a technician named (Mr. Subhash) came who told that this whole piece/product (flush) was defective since we purchased and this is company fault so we have to purchased new one for Rs. 1850/-. At that time of his visit, my wife and my 5 year old son was at home. My wife told him that if piece was defective than why part was changed earlier so he started arguing her loudly and never except that part was changed. My wife called me and told him to talk with me but he denied to talk with me. He almost shouted at home and forced my wife to sign the receipt for the complain that not solved but she did not. My wife takes a office number of jaquar from him and I called on that number (Miss Naina pick up the phone)and I said if he dint leave the house I’ll call the police. And then he went out by saying “Now solve it by some private agency.”
                          After that Miss Naina told me that she will send another technician and solve the matter. A new guy visited today (Dt: 10-July-2018) and changed some part called piston and solved the complain after almost a month. He did not ask for any payment and leave without giving us old part or bill. I again called the customer care and told that if the piece was defective from company then why the technician never told us earlier on first or second complain. If he did then we could ask the shopper from where we purchased and replaced the piece. This behavior shows that they are passing a time by changing some or other part so that once warranty period will finish they ask us to change whole piece by full payment. During this talk my phone was transferred to area manager who argued to much with me and never accepted the matter. At last he told me that he asked his technician about his misbehave but dint give answer to replacement of piece. If he is area manager then he must aware about the matter because we already complain locale office (to Miss Naina) about his technician behavior issue. And still the question of product replacement is still pending. I again called the customer care and asked if they have recording of the talk between me and area manger because call was transferred from customer care but they said ‘No’.
                          From Jaquar brand we never expect such behavior of Manger or technicians. We purchased Jaquar products to get better service and hassle free products. And now I expect to take this whole matter very importantly and solve.

                          Thanks,
                          Nikunj Patolia
                          Aug 28, 2018
                          Complaint marked as Resolved 
                          Jaquar customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 24, 2018
                          Jaquar Customer Care's response
                          Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit

                            Recent comments about Jaquar services