Jaquar Complaints & Reviews

Dear sir
My bathroom geyser is not working since 20 oct 2018. I have filed a complaint to the jaquar company on 20 oct 2018 vide reference no: 00931724. However, i received a message from jaquar company on 23 oct 2018 on mob no: [protected], stating that the complaint is resolved. But, nobody turned up to solve my complaint, they have just sent a false message. I would request a stern action is to be initiated against the person who...

I bought the wall mounted wc from maha lakshmi sanitary emporium, noida which is leaking from the first day and therefore my washroom is unfunctional. I put a complaint on 27/10/2018 which was not even entertained at first and i got a text saying that it has been resolved after that when i called they asked me to put a complaint again. After that the team person came and checked but did not do anything. Because as per the procedure it will...

I have purchased all the fittings from kastoori mart garh road my cisten plates started to form a rusting layer within 1 yr inspite o[censored]sing jaquar cleaning solution glitz i registered the complain and the macanic came and took my plates and assured me they will be replaced within 15 days he took it on 3rd sep 2018 and according to 15 days it should have arrived within 18th sep but now it has been more than 2 months the bloody company is...

I registered complaint (No.[protected] on 29th october, 18 because my kitchen mixture splendor wasn't working.

So your attendant amarjeet came to my place (Panchkula) and i gave him that splendor part that i got changed from my plumber because your attendant didn't came on time.

Now he has taken my splendor and is not returning it and neither he is admitting that he has it. And now your second attendant is taking...

This is horrible. The water from the shower does not come out in an unoform manner.. Moreover even after the knob has been closed water leaks off from the shower. The right and left knobs for the taps also show poor response. Sometimes the knob does not function at all. And as a result even some amount of water from the tap also does not come outthis is not the forst time that we are facing this issue.. It has only been 5 years that the tap...

Kitchen single tap/ complained so many times regarding replacement of the tape your authorised person also visited our house twice but still none of the solution came. He said he will call back or he will come back but he didn’t turned up.. And even not answering our call. Calling customer care again and again is not possible as i am a professional lady and don’t have time to call u guyz again n again...

I called up jaquar customer care for my non-working geyser of AO Smith Jaquar Elite series to look into the issue.

Reference no. 00955850
Dated: October 26, 2018

No action was taken by the company. The issues has been lingering on for more than 2 years now. I use two other geysers of same series, infact all other bathroom fittings in my house is of your company. I had put in trust in this brand but never...

We had purchased bathroom glass enclosure from jaguar chandigarh dealer. Today while using the enclosure, closing the door, the glass broke and the complete glass door fell on me. The complete bathroom was filled with scattered pieces of glass. I was shocked to see such poor quality of toughened glass being used. Due to this i got injured with cuts on my fingers. I want to take legal action against the company as this is not at all tolerable....

Sir, my earlier complain no. Is 1989538. This is very harasing evenafter many discussion with mr. Ansul shrivastava over phone no.[protected]. My problem is still as it is even mr ansul advice me that all issues be sortout within one week but. Neither he is not picking phone calls nor sortout this problems. On 18/07/2018 one macanic named mr. Shahbaz khan came and made the job card and told me that as soon as i submit this job card i will...

This Complaint is Regarding The Steam Gernator which I purchased from the Jaquar which is Not working
Even from the time of purchase
and for which i made regular complaints in the Jaquar complaint center and drop the mails so many times

But they don’t Give the solution about it
None of Their technicians visited as their promise time is 24-48 working hours from the Complainant Registered
And...

Sir,

I have lodged the complaint to jaquar on 20th july 18 for shower mixture. Almost 4 months have passed since the complaint is not resolved and over and above the complaint is closed at back end without any resolution.

This is kind of service being provided by jaquar.

In 4 months the company is not resolving the complaints speaks itself about the customer orientation and focus.
This...

I have made complaints for repair of jaguar flush cock but it is surprising that neither your technician as attended the problem nor any communication has been made, which is not expected from your company. If you are unable to attend then please inform so that i may make alternative arrangement.
Any how your inaction can not be appreciated.
Please send reply,
Justice kk lahoti....

Dear sir.
This is to inform i am highly unsatisfied with your services. Your representive mr. Kaniya lal kumar. From radhe govind associate. (Jaipur) raj. He had no code of conduct. Did not carry his id. Had no knowledge for your brand. He statred arguing with me. Did not fix my compalint. Broke my wash basin tab. Had very bad experience know i will fear before buying your brand. This is not what i thought before buying your brand....

Dear sir,
Greetings of the day
I am writing this mail in a hope that i will get a reply and solution to my issue & the confidence that i have in jaquar as brand will not be shattered.
I purchased sanitary fitting for my new construction (5 washrooms) after taking quotation from the jammu orientation center from jaquar authorized dealer m/s jain builders. On last friday i. E, 19.10.18, i purchased 1 wc and geyser and...

Dear team

Jaquar

This is the reference that we have 51 rooms hotel in chittorgarh rajasthan, we have purchased all bath fitting in all rooms, now problem is that in, it’s not working properly from last 03 year & from when after fitted. All room flush is stopped working every 2-3 day & customer care then they send someone technician repaired problem, then after 2-3 days same problem start again. I am deeply...

Good day,
A jaguar technician took the defected cistern panel (Under warranty) from my house more than 1 month ago and promised to return it within 20 days. It has been over a month now and i have made multiple calls to the customer care and to mr. Mithun (Manager at the jaguar workshop). Everyone keeps saying that it will be returned soon, but no action is being taken by anybody. Kindly inform me once and for all whether it is going...

I am extremely dissatisfied with jaquar sanitaryware and their customer care service. I had bought an entire set of bathroom fittings just a couple of months back.On installation of the fittings, the cistern was found to be functioning improperly as well as the shower button which is resulting in constant leakage of water. Having called up the customer service care for the umpteenth number of time since the beginning of this month, there...

Jaquar is most bogas compony in india no service just fumbling the costmer
Last 45 day i am complaint in cc but tecnisian is not coming ang my complaint is resolved without tecnisian nobody come to at nmy home and complaint is resolved great work of jaquar jaquar gosht is come to my home and repairing my tab??? And seniour person alwasy say tommorow we will solved your problem i hear thsi word from last 45 days great jaquar wow br...

I am facing water leakge problem in my bathroom mixture.I have called Many time to customer care but they did'nt took any action.This is also affecting my house.In three years this is third time the same issue. They sent there plumber after many calls but this time this is very serious matter.The water is leaking 24hours due to this im facing the problem of dampness and my water tank got finish very early every time.I m requesting that please...

Extremely poor quality of after sales service by jaguar. After reviewing the 'gold standard' service standards advertised on the website, i purchased a shower and mixer for 9000 rs from m/s gupta sanatary ware. The product was defective and the installation was wrongly done. As a result the hot and cold water mix. The initial service request was met with a 'vip plumber' mr ahmead coming in and rendering a diagnosis that 'nothing could be...