On 15th March 2017 i had complained of a defect over head shower. I gave a complaint on customer care [190199] and their representative named uday kumar came. He told that the shower as a manufacturing defect and needs to be repaired/replaced. He told that i would take 20-25 days for repair /replacement. Till this day i had made numerous calls and complaints but there is no proper response. On 11th April I made another compliant regarding the same bearing complaint no: 260386 but there was no proper response. The customer care people say that I have to talk to the concerned person in chennai service area, but the guy in chennai service center says that he hasn't received the product yet from the company. This is my life's worst ever customer service from the most reputed "JAQUAR".
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Jul 2, 2017
Complaint marked as Resolved
Jaquar customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2017
Jaquar Customer Care's response Sir,
Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
The kitchen sink tap mixer is leakage is observed. Earlier your technician have visited. However he told us that he shall revisit again. Kindly attend the same
ADDRESS- A204 Oacufuc tower, sagar city v P road Andheri West Mumbai 400058
1. queen series shower mixer needs repair as the selector know does not work (unable to change from shower to tap)
2. kitchen sink mixer leaking
3. master bed room shower mixer selector not easy to operate.
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ADDRESS- A204 Oacufuc tower, sagar city v P road Andheri West Mumbai 400058