[Resolved] Jaxtakart — late product delivery & wrong delivery micromax mobile battery

Deepak35000

from Noida, Uttar Pradesh

Address:

Jaxtakart Belakoba,Near Water Tank Prasannanagar Jalpaiguri West Bengal-735133 INDIA, Kaithal, Haryana, 136117

Dear team, i have ordered a mobile battery of micromax 1850 mah power online through order no. 494527 on jaxtakart on 4th december with registered mobile number [protected].

My address was in kalayat distt kaithal haryana but it delivered on wrong address. The deliver boy came and rudely talked to me & said that i am goingfor an urgent work please pick the product on from this shop.
2nd the given product did not match with asked order item, it was 1750 mah but i ordered 1850 mah.
It was ordered on 4th december & deliver on 18 december, when i calledcustomer care from a long time but they all did not giving any response positive about refund amount or product replacement.

Please solve the issue of wrong delivery address, rudely behaviour of boy, no response of customer care, wrong product delivered and no refund or no replacement of this company, & late delivery.

Thanks
Nitin
[protected]

Was this information helpful?

No (0)

Yes (0)

Apr 16, 2020

Complaint marked as Resolved

Jan 06, 2020

Updated by Deepak35000 Dear All

Still Not get any revert about this, please help

Jan 10, 2020

Updated by Deepak35000 Dear All

Still I am not getting any revert on behalf of this complaint, neither any support from customer care not from consumer, so please get me back the refund amount of wrong product.

Verified Support

Mar 16, 2020

Jaxtakart Customer Care's response Dear Customer, We are sorry that you feel this way. Please do share your feedback along with your contact details at [protected]@jaxtakart.com and our team will reach out to you at the earliest.