Jeeves Consumer Services Complaints & Reviews

Hi All,

I registered the complaint REPAIR complaint with Jeeves on 07/June/2021. Since then I have been following Jeeves Customer care almost twice a week and my TV is still not fixed.

It is already 35 days and as of 07/12, Customer care is asking me to wait another 22 days i.e. 04-Aug-2021.

This is worst customer experience.

Here are the few conversation with customer care so...

I have bought realme 7i mobile 5months ago and it is damaged due to internal failure .pehle yeh log 400, 500 rupees lete hai insurance ke naam pr fir. Kuch bhi ho jaye inka number band aata hai .phone kharab hone pr 1 br bs sudhar ke dete wo bhi 90din mein
Aur 1000rs lete hain mobile lene ke pfir koi bhi water damage ho ya physical yeh log claim nhi krte haai...

I had bought a Samsung Microwave from Flipkart with extended warranty of Jeeves. In April 2021 my Microwave stopped working and since it was under warranty from Jeeves, I registered the complaint for its repair with Jeeves on 15 th April. Since then they are one by one changing parts at 15-20 days wait period but could not make it functional. It is about 3 months from my complaint, but still they have neither repaired it or given me any replacement....

We have extended warranty in jeeves. My tv not working form 10/05/2021. I raised a complaint in Jeeves on 11/05/2021. Service engineer came and informed back light issue. after that i followed more than 40 days and last month service engineer came and took my tv for service. But till date this issue not resolved. Morethan 60 mails sent to extended warranty and morethan 25 times contacted customer care service. but issue not resolved. Very...

I launched complaint on May 16 2021 regarding my MI Tv 4C pro display issue but jeeves customer care executive told me that my tv price not updated in jeeves system and he told me that send an email to jeeves mailid for updating price and also told me that jeeves will take complaint automatically after updating price.So I send an email for updating price and mension my TV complaint and request technical support, I got a reply that price updated...

The installation of the TV was supposed to be completed by 9th of July. The technician is also got assigned, but he never turned up. When I called him he asked me to talk to his superior who also gave false promises that the technician would be arranged in 1 hr. When I call after 1 hr they dont pick the phone and then switch it off.

I dont think this is the way to deal, If there is a delay at least they should inform.
br...

Dear Concern
i have follow-up with last 3 months still i have not received reimbursement amount as per mail communication.they are doing cheating with customer.please help.

[EW-228861] Extended Warranty | Claim ID : CLJP[protected] | Plan ID : JPPOFFK1108894 | Refund

On Fri, 25 Jun 2021, 12:05 pm Extended Warranty, wrote:
Dear Customer,

Greetings from Jeeves!

We are...

I ordered my tv on 7th July and it got delivered by Flipkart on 8 th July and the installation was supposed to don by 9 th july. But now it is showing installation on 14 th july. Please Jeeves help me reschedule it to as early as possible. I tried to contact customer support they were not picking and told to contact Flipkart regarding this and Flipkart tells "the tv will be installed as early as possible". Please provide me some information...

I have launched my complaint on 07th June 2021 with complaint Number CLJPG[protected] and since then they are making me fool .After many follow up they don't have answer what's the issue and how will they fix however it's been more than a months they are still working on it .This company is really bad even they have not a single point of contact except the bad customer care where they do false promises .I m really fade up with them they are...

I had complaint to Jeeves on 20th may 2021 that my TV is not working.
Since then till date mechanic visit not done.
On 20th may 2021 the customer support told me to wait for lockdown over 31st may 2021 will send mechanic on 1st to 10th june 2021.
After that I called on 15th june 2021 complaint raised but no resolution no mechanic.
After that I called 5-6 times till date bit no one giving me the solution.
br...

I ordered my tv on 7th July and it got delivered by Flipkart on 8 th July and the installation was supposed to don by 9 th july. But now it is showing installation on 14 th july. Please Jeeves help me reschedule it to as early as possible. I tried to contact customer support they were not picking and told to contact Flipkart regarding this and Flipkart tells "the tv will be installed as early as possible". Please provide me some information...

I requested the jeeves company to do the installiation for me.. Now my tv not unboxing plz help me...

Hi,

I purchased Midea 1 Ton Split Inverter Air conditioner from Flipkart and later on I purchased 2 year extended warranty from Jeeves.co.in, after installation of AC it started giving issues, and currently it is not cooling at all, I launched numerous complaints on Jeeves customer care, every time they assign a technician, every time a technician come in check the AC says it will cool now but no AC is still bot cooling, after...

I have launched my complaint on 26th AprilFLRV-62QD0Q-PBRCJV-KXT5KN-OEQU5H2 and since then they are making me fool .After many emails they took my LED for repair hower it's been more than 2 weeks they are still working on it .This company is really bad even they have not a single point of contact except the bad customer care where they do false promises .I m really frusted with them they are really bad and bad....

My Samsung TV got delivered on 6/7/21 with Installation date showing as 7/7/21..Got mssg from flipkart that the case has been given to M/s Jeeves and will be done by Wednesdayi.e 7/7/21..Till today have not got any communication from your end reg. when the technician/ engineer would come for installation and demo...
Requesting urgent n/a on same....

I bought extended warranty by 2 years from Jeeves.
Now my TV is facing problem no display, so I raised compliant about this through customer care, they said technician will come 2-3 days.
Now whenever I call them simply they said we will come today, tomorrow, but not yet come to my home
just being foolish. how to solve this, kindly help me
claim ID is CLJPQ[protected]

and also my warranty going to...

My Claim ID is CLCMN[protected] .I register my complain on 11.06.2021 .
After that I received cal on 23.06.2021 from customer care side they told your mobile under damage
It is not cover in our policy for repair you pay some amount of rs.1000/-. I say yes. I will pay.
After that they told you will be receiving link in your email id please share your government id
I say yes please share. they told you will receive...

I extended the warranty by 2 years from Jeevesh.
Now my TV is facing problem, so I further told that they generated my ticket, they said technician will come in 2-3 days.
And the TV will fix it. Now whenever I call you will come tomorrow, will come after 2 days.
It's been 10-12 days doing this, just being fooled.Request you to help me to get the TV claim...

I have extended my VU TV warranty for 2 years from Jeeves, If any issue is raised they should fix or replace or refund. In the name of fixing the issue, they have collected my Tv and kept it for 20 days which should be more than 15days as mentioned in terms of maximum servicing time. Without resolving and issue and a bonus, they increased the issue and given back to me saying the TV was fixed and the ticked was also closed mentioning the...

I had bought TCL IFFALCON 43 INCH ULTRA HD Tv in October 2019 and its still under extended warranty of flipkart. I had raised a complaint on issues like TV Lagging while seeing something on Internet, Volume and Power button not working sometimes while switching on TV, Red lashes on all the corners of the TV. My TV had been visited by a technician and it was picked up for service last Monday(28th June 2021) and still its not returned after...