Jeeves Consumer Services Complaints & Reviews

Its been 2 months chasing these people. 13th email conversation, server call, 5 times escalated by customer care for the sake of escalating. No service provided and no refund initiated.

Purchased washing machine on:
Order date:[protected]
Order id: od[protected]

Product:
Whirlpool 6.2 kg fully
Automatic top load
Washing machine
Warranty: 2 years comprehensivebr...

Case id : 0h15ewjcsth-2884384 : jweboi2af6657

My mi tv have under extended warranty with jeeves. On dated 15 aug’20 suddenly my mi tv screen is spoilt due to which i had called to jeeves customer services and discussed above issues and lodges the complaint against the same. After that they arranged engineer and was sent to my residence on dated 16-aug-20 (Mr. Pankaj) to check product issues.

I have received...

I had purchased a mi note 5 pro device from flipkart with an extended warranty of jeeves. After purchasing the device got defected in 2nd year (Jeeves exteneded warranty period) not made any external damages to the device. There after i wrote a mail to jeeves they replied & given a plan id jppoffk1061312 and all procedures are followed then after 1 week the device has been picked up on 26.08.2020. After that it reached the delivery location...

My tv have under extended warranty in jeeves.
My marq 43'tv have picked up at 28 august 2020 but jeeves have not refund my money in account.
I have 100times call and send email but customer care have say to me wait 24-48 hour many time of.
25 days gone of pickup tv but no refund credit in my account i. I have not understand why they have not refund.
I have complete all documents to jeeves by mail.
Please...

I had purchased thomson 32"led tv from flipkart on dtd 28.10.2018 with extended warranty of 2 years. Now i am facing a problem in tv 'black screen and no sound'. I registered a complaint to flipkart and jeeves consumers services, till date no action from both. They replied in mail and asking more time due to technical issues. When i called to jeeves costumer care, same reply is coming and again asking time. Already 10 days gone and on action...

This is regarding technical issue in my Thompson TV which had extended warranty in Jeeves. Technician checked the issue on 8th Aug and informed there was a main board issue. He raised new claim request in Jeeves. Claim request number EW[protected].

Even after 30 days, we are not receiving proper reply from Jeeves. The service was very poor and unrealistic.

Can you take action against the issue and help me to...

Dear Sir

My problem with Jeeves and Flipkart is follows

On the brand reputation of Flipkart we purchased Iffalcon TV in Flipkart and the company offered extended warranty for 2 more years for Rs. 3199/-. We trusted the company and taken extended warranty.

Recently my product got display issues and we contacted the Jeeves and they told us they will issue refund 80% will refunded. and accordingly...

I had registered claim for mobile damage on 08th aug20 and payed an amount of 500 rupees for pick up of phone from my address. It should have picked up within 5 business days and i waited till 31st aug20. After making so many calls to customer care and emails, i received just one reply that your request has been forwarded to concern team when we will have feedback we will reply.
Then i replied them, i have moved from roorkee to noida...

I bought vu television from online flipcart where extended warranty of 3 years from jeeves consumers services pvt ltd. I made required payments as well in oct-2017.

Now i am facing issue in switching on tv from 29-aug-2020. Immediately i contacted jeeves and made complaint for the same on 30-aug-2020. The requirement information i. E. Flipcart invoice & extended warranty details were also submitted through email.
br...

I have purchased extended warranty for iffalcon smart 55 inch android tv, it is faulty and i raised a claim. The engineer visited and said motherboard dead and they will replace the motherboard, 45 days passed but no news from them, jeeves customer service keeps on saying they need more time
Mobile [protected]
Jeeves reference case id 0g30ewmbscj-2705938...

Hi team,

My thomson tv is not working, technician came on 15th aug, till now it was not resolved nor contected, and even they are not responding to my calls...

I purchased oppo mobile from flipkart with mobile protection plan it cover one time cover damage, full hardware and software support with pick-up and delivery free. I have clam may 16 2020 after they ask pay for time time 1500 then i have paid. But till now my not pick-up and not take action by flipkart and jeeves protection.

Please resolve this issue. ...

I bought the Oppo phone sometime in October last year with complete insurance plan. Phone got accidental damage so now I trying to claim.

Now these chor company - simply say me we have not received the documents, documents are unclear or insufficient documents.

These has happened to me for five times now, when I call them on call center number they say simple as

documents are in process and next...

I had purchased a thomson tv b9 pro from flipkart and got it covered under extended warranty from jeeves with policy no. Jppoffk319615 valid till jun 21. My tv got issues in the month of jun 20 and i had reported the issue to jeeves on 16 jun 20. Since then they are delaying every service from registering complaint (Raising ticket) to technician visit for inspection of product. Finally one fine day in jul their technician visited and told...

Hi team,

I have raised a complaint for my bpl washing machine not working fine. I have been chasing jeeves support team from 4 months & still there is no resolution for the same.

I have again & again given the product invoice & extended warranty invoice to different teams.

Finally the ticket was raised with ticketid 0g19ewknscs-2597930 on 20th july. The mechanic came & told me that some part...

My complaint id is EW[protected] but till now I didn't get my refund, already 1 month over, kindly check and resolve the issue at the earliest....

I had raised a service request on 27th aug 2020 for my television purchased with jeeves extended warranty.
The service person was assigned on the following day and he had raised a ticket for the same.
I was informed by the service person that i will be receiving a mail within a week stating whether the company will replace the tv or refund the amount.
But i haven't received any mail.
It's been more than 10 days...

I have taken a jeeves complete mobile protection plan (For 1 year) during purchase of mobile from flipkart. Complete mobile protection claim iw[protected]
After 6 months my mobile touch stopped working. Than i have raised a complaint to jeeves (On 12 aug'2020) but i have waited for 8 days & pick-up was not done.
I have again called to customer care and they have raised the complaint again (On 20th aug'2020) and pick-up was done...

We had purchased onida led tv and extended 2 yr warranty from jeeves consumer services pvt ltd from flipkart. Tv gets hanged on start. We had complained and technician came and said some part has problem and he never came back. Jeeves people does not reply to email or call. These should be banned....

IAM prudhvi raj
Plan ID: JPPOFFK654284
I given the device to jeeves protection on October 7 2019, but still they are not giving any response.
Whenever iam calling they are simply saying, wait for 5 business days and they will contact you. Even though I am wait for some days, they're saying that, what can we do, if backend team is not responding.
They are shouting at me.
And I attached a screenshot of how...